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Ingram Park Chrysler Jeep Dodge RAM

San Antonio, TX

Overview
Reviews
4.0
1,259 Reviews
Call Dealership (210) 684-6610
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7000 Northwest Loop 410

San Antonio, TX

78238

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Showing 1,259 reviews

August 07, 2024

Paul is a very good and knowledgeable service rep. I am always impressed on how much he takes care of his customers. More

by wcuevas322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carter
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Aug 08, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for the kind words! We're glad to hear Paul provided excellent service at Ingram Park Chrysler Jeep Dodge Ram. We appreciate your feedback and look forward to serving you again!

August 05, 2024

Have dealt IPAC for years, always great to come back to the professtionals who take care of your vehicle and you. Ed provided great customer service! More

by gtdaisy210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed ORTEGA
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Aug 05, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thanks for your loyalty and kind words! We're glad Ed and the team at Ingram Park Chrysler Jeep Dodge Ram continue to provide great service. Looking forward to serving you again. Thank you for being part of the IPAC family!

July 30, 2024

Good efficient work friendly service in a timely manner. Now the cashier person not as verbal when you pay don’t let you know when payment is ready will have you standing there. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Giehll
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June 10, 2024

They go above and beyond for their service. I've been with them 6 years and have yet to say anything negative. More

by r_lara72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Renderos/ Jimmy M, Josh Giehll
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Jun 10, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for your loyalty over the past 6 years! We're delighted to hear that Ingram Park Chrysler Jeep Dodge Ram continues to exceed your expectations. Thank you for being part of the IPAC family!

June 06, 2024

The service provide by Solomon was excellent. He made sure that we understood what service was needed. He made sure that evey item on the car that needed to be service was. Excellent servive wi More

by Cordy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon
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Jun 06, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Cordy, we're delighted to hear Solomon provided excellent service at Ingram Park Chrysler Jeep Dodge Ram. Thanks for the positive feedback and we look forward to assisting you again!

May 30, 2024

It was a very friendly atmosphere. Great service by our salesman Joe Leal to get us an amazing deal. We had little time to be in town and were anxious to get home everything was done a More

by sergio_eg30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Sias
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May 30, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Sergio! We're glad Joe and the team at Ingram Park Chrysler Jeep Dodge Ram provided great service and a friendly atmosphere. Enjoy your new vehicle and welcome to the IPAC family!

May 20, 2024

The service advisers treat you well But the dealership the appearances and the unlimited is the very poor No coffee can’t find the creamer and sugar More

by jesseesquiveljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny Sias, Juan Ramirez, Danny Martinez, Valid Khamesieh
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May 21, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're sorry to read about your experience. We strive for excellence in all areas of our service, including the amenities we offer at our dealership. Your feedback is valuable and will help us improve these aspects moving forward. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Justin Chin - Customer Relationship Manager - jchin@ipacchrysler.com

May 19, 2024

Took my Ram truck for the 30,000 mile service. When all said and done the bill was $1000. That was a shock. Not a lot extra was added and the one thing extra I asked for was not done although I More

by SHOOVERSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip
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May 20, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're sorry to read about your recent experience with the service on your Ram truck. It's important that our customers feel they are receiving value for their money and we apologize if this wasn't reflected in your visit. We'd like to discuss this further, so please reach out at a time convenient for you. Thank you, Justin Chin - Customer Relationship Manager - jchin@ipacchrysler.com

May 17, 2024

Bait and Switch with false advertising. Will not honor advertised price unless you use their financing. Started increasing price when I mentioned cash or financing with own credit union. Ob More

by Mbarry2714
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Eric
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May 20, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Michael, I'm sorry to hear about your experience. We aim for transparency in all our dealings and it's concerning that you feel this wasn't the case. We assure you we do not run our business to mislead our customers, and we would like the opportunity to learn more about your experience. Would you please reach out when you have a moment? Thank you, Justin Chin - Customer Relationship Manager - jchin@ipacchrysler.com

May 01, 2024

Solomon from service has great customer service skills is very attentive, And make sure that your car is perfect for the road More

by romero13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon from service
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May 01, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're delighted to know that Solomon provided you with excellent service at Ingram Park Chrysler Jeep Dodge Ram. We always strive for perfection and appreciate your feedback! Thank you for being part of the IPAC family.

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