Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
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Amazing As a first time buyer they helped me out a bunch!!! I got to drive off with a 2018 vehicle with 0 miles. At an amazing deal/price. Amazing staff, very As a first time buyer they helped me out a bunch!!! I got to drive off with a 2018 vehicle with 0 miles. At an amazing deal/price. Amazing staff, very friendly. Highly recommend Omar Campos. More
Worst experience at a dealership I have had the worst experience as a car owner at IPAC. We purchased and serviced our vehicle at IPAC and little did I know that was a HUGE MISTAKE. I have had the worst experience as a car owner at IPAC. We purchased and serviced our vehicle at IPAC and little did I know that was a HUGE MISTAKE. If you want your vehicle to be well serviced and taken care of DO NOT take it to IPAC, in fact I would recommend you not buy any of their warranties to prevent their horrible service. The other day my cars engine randomly seized. I took it to the manufacturers dealership to get a full diagnostic and they found that our vehicle was 2 quarts OVER the recommended amount which they concluded caused the engine to fail. They could not find anything else wrong with the car besides that. We checked oil change records and IPAC had been adding way more then required for the last 2 or 3 oil changes. I've heard that their service department DOES NOT care for vehicles properly but gave them the benefit of the doubt... When you take your car in for service you expect the service to be made exactly what is required, nothing more nothing less and it's obvious that doesn't happen at IPAC. To make matters worse when we confronted them about the issue they told us that they MIGHT be able to cover a measly 20% of the damages but before that they had to escalate the situation to management. Two weeks pass by and I'm told employee that IPAC will not help with the repairs after all and that it was my fault because I should have checked to see that the service was properly done. I was also told that if I knew the car didn't require that much oil then I should have made a special request to get the correct oil amount and oil filter on my vehicle...I was never given the opportunity to speak to a customer relations person or a manager. We all own vehicles that mean a lot to us but no one deserves to be talked down on like that.. if you plan on buying a vehicle here just consider this experience they could easily do the same to your mother, your son or daughter, even your wife. More
Amazing customer service Very friendly staff , overall super satisfied , our sales associate helped us with everything we needed gave us all the needed information , was very Very friendly staff , overall super satisfied , our sales associate helped us with everything we needed gave us all the needed information , was very patient with us as well . I recommend you go here More
My IPAC experience I was very pleased with the professionalism of my salesman Rafael Alfaro. He was very knowledgeable and he even contacted me after the sale to make su I was very pleased with the professionalism of my salesman Rafael Alfaro. He was very knowledgeable and he even contacted me after the sale to make sure everything was good. More
Exactly what we needed! larry was very professional and not pishy whatsoever. He knew what we were looking for and went out of his way to make sure we got it. I highly reco larry was very professional and not pishy whatsoever. He knew what we were looking for and went out of his way to make sure we got it. I highly recommend doing business with him. More
Honest, professional, friendly and knowledgeable Rene was an amazing sales man made you feel comfortable ftom beginning to the end. Made sure everything we wanted we received at an amazing price. We Rene was an amazing sales man made you feel comfortable ftom beginning to the end. Made sure everything we wanted we received at an amazing price. We never went with out knowing where we stood! Highly recommended! More
Dodge Anatolii was amazing showed us exactly what we could get and gave options. He was able to work with given our situation and was extremely nice the ent Anatolii was amazing showed us exactly what we could get and gave options. He was able to work with given our situation and was extremely nice the entire time. Best salesmen we’ve had the pleasure to work with definitely want to go to him next time. More
Good customer service! Good and friendly customer service! This was the 4th car we bought from this dealership. We recommend this dealer to all of our friends! 5 stars! Good and friendly customer service! This was the 4th car we bought from this dealership. We recommend this dealer to all of our friends! 5 stars! More
Very professional We purchased the veh from out of state fir my son who was in training in Texas. All of the necessary transactions were done in a very professional ma We purchased the veh from out of state fir my son who was in training in Texas. All of the necessary transactions were done in a very professional manner in this unique situation. I would also like to thank Scott Gonzales in Sales who helped us out with a minor dent on the vehicle even though he wasn’t even our salesman. More
STAY AWAY!!!!! This dealership is full of liars who promise you incentives for buying with them and not fulfilling them. What they do is tell you it's part of the de This dealership is full of liars who promise you incentives for buying with them and not fulfilling them. What they do is tell you it's part of the deal and when you make a deal they dont include them in the final paperwork. And of course theres so much to sign that you cant keep track of what your signing. Then when you realize it wasnt given to you they tell you theres nothing they can do for you because they cant see it in the paperwork. Not only that, I purchased a brand new charger and not even 2000 miles on it the skid plate breaks on the bottom of the car. Apparently it cant take the force of a puddle. I take it to service and after being sent back and forth from the sales guy to service blaming it on each other, service tells me its wear and tear and I'll have to pay for it. How the xxxx can you say wear and tear for a car with not even 2000 miles on it! I could understand if I ran over something but it was a puddle!!! This dealership is by far the worst dealership I've ever seen and this is my right car. All they do is play the blame game and give you the run around! They are always there before you sign, but once you do sign they are nowhere to be found, give all the excuses in the world and in the end your screwed! Do yourself a favor and look else where!!! More