Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
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Bad customer service in sales department No return phone calls is bad for business chasing your sales manager isn't what a customer should be doing. Benson needs to do a complete overhaul in No return phone calls is bad for business chasing your sales manager isn't what a customer should be doing. Benson needs to do a complete overhaul in the sales staff from top to bottom, I personally won't recommend anyone to shop at IPac. More
Excellent service Very knowledgeable and very friendly ... really appreciate his help choosing a perfect car for me and knowing what I was looking for... thank you so m Very knowledgeable and very friendly ... really appreciate his help choosing a perfect car for me and knowing what I was looking for... thank you so much More
Expedited process fast Esteban was great through the whole process taking only a couple of hours. Very helpful in getting me a great deal. Will go there for my future car pu Esteban was great through the whole process taking only a couple of hours. Very helpful in getting me a great deal. Will go there for my future car purchases 😁 More
Splendid experience My experience with ipac Chrysler was nothing short of remarkable. Marco was superb throughout the whole process. From exploring the lot, to test driv My experience with ipac Chrysler was nothing short of remarkable. Marco was superb throughout the whole process. From exploring the lot, to test driving but most importantly being patient and flexible with my time and schedule was the cherry on top of the whole endeavor. I couldn't be a happier customer and commend ipac Chrysler for a job well done, exceeding expectations and providing a more than satisfying experience. More
Great car buying experience I recently purchased a new truck from Ingram Park Dodge. Marco and Justin in Sales we’re very knowledgeable and easy to work with. Victor in Finance w I recently purchased a new truck from Ingram Park Dodge. Marco and Justin in Sales we’re very knowledgeable and easy to work with. Victor in Finance was amazing...got me in and out in record time!! I would highly recommend this dealership if you are looking for a new vehicle. More
Service kept my car for a month due to untruthful tech My brothers dodge caravan was towed in on October 28th because it had no power. Our service consultant was Charles. Communication between Charles and My brothers dodge caravan was towed in on October 28th because it had no power. Our service consultant was Charles. Communication between Charles and us was about as minimal as you can get. Unless we called him we could never get any information. The vehicle is a 2017 Dodge Caravan with a full bumper to bumper extended warranty mind you. On November 13th we were told that the warranty would not cover anything on the vehicle and we would need to pay the entire $5000+ service bill before we could take the van. When asked how this could be Charles told us "because your warranty refused to cover the repairs". I contacted the warranty company to inquire why this was. So on or about the 8th of November they (the warranty company) sent out an inspector who took pictures of everything but couldn't approve the needed repairs because the mileage couldn't be validated. They needed the van to power up to verify that we were within the mileage to approve. So IPAC did the repair and the warranty company sent out a 2nd inspector to approve the completed repairs. When the 2nd inspector got there and he inspected the vehicle he could tell that the repairs that IPAC said they did, they didn't do. So they refused the repairs and that's when they tried to get us to pay for them. After almost another 2 weeks back and forth with IPAC and the warranty company come to find out IPAC never did the repairs they were trying to charge us and warranty company for. They told us that the service tech had lied to all of us about completed repairs. Today is December 3rd. we have been without a vehicle for over a month because they were dishonest. My suggestion is that if you need a repair done. STAY AWAY FROM THIS PLACE!!! More
Friendly and helpful Anatolii are very knowledgeable about vehicles, the finance department quickly process your business. Sales manager and his staff are very courteous Anatolii are very knowledgeable about vehicles, the finance department quickly process your business. Sales manager and his staff are very courteous and treat you like good friends. I recommend to all my friends and family to make their next purchase from IPAC! Thanks More
New Jeep Everything was handled with professionalism and left me satisfied with the exact numbers I was looking for. Fit my family with a perfect vehicle. Anat Everything was handled with professionalism and left me satisfied with the exact numbers I was looking for. Fit my family with a perfect vehicle. Anatolii did an excellent job from showing the car to answering all questions. More
Trade In Mark did a great job helping me trade in my car. He was understanding. I reccomend him to anyone. Very knowledgeable. Keep up the work. Mark did a great job helping me trade in my car. He was understanding. I reccomend him to anyone. Very knowledgeable. Keep up the work. More
Very friendly and helpful. I was treated very nice. Eugene was great and very respectful. He explained all the features t o my new jeep and said to call him if I had anymore que I was treated very nice. Eugene was great and very respectful. He explained all the features t o my new jeep and said to call him if I had anymore questions. More