
Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
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Chad Tucker was patient and extremely helpful displaying a professional demeanor throughout the sale. Chad is the reason I came back to IPAC to purchase a second vehicle from him in the last year despite th a professional demeanor throughout the sale. Chad is the reason I came back to IPAC to purchase a second vehicle from him in the last year despite the fact I live out of town. He did not give up on me and continued to work with me even in the hot summer sun. I have and will continue to recommend him to my friends and family and will be back to the dealership which was wonderful in itself, but overall in the end it was the sales person, Chad that made me decide to buy a new dodge truck than a ford. Thank you Chad and IPAC for the experience. More
Came in for a car I saw on the internet, was not in stock, so I ended up looking at a new car. While I am happy with the deal I received on the vehicle I purchased I felt a little unsure that none of t stock, so I ended up looking at a new car. While I am happy with the deal I received on the vehicle I purchased I felt a little unsure that none of the 3 vehicles that I had seen online that brought me into the store were available on the lot. I was told that they had plenty, so many that the internet sales rep could't find the information on that precise model, but insured me and I quote "if you saw it online then that is what we have." I also did not like that the "service contract" was not even mentioned until the finance part of the transaction. I may have felt different about it had it not been "tacked on" at the end of the transaction after we had already settled on a price for the deal. I was also told that I had 24 hours to decide on the contract and was only offered one type of contract when in actuality there are several options to choose from and 4 years or 48000 miles to purchase one. I was also told that the price would be more if I chose to purchase it in cash versus financing it with my vehicle. I did not like that considering that the service contract is a 3000 dollar option and when financed at 4% is 3120 dollars and increases the monthly payment significantly. Everyone seemed very friendly, and accommodating. I thought the sales manager telling me to keep the additional 600 dollars that I was willing to put down on the car to make the deal happen was a bit rude, and that I should make the deal that benefits me in the long run. More
We were very happy about the car we ended up. We went looking for a new car but were quickly drawn to the VW CC. I wasn't happy about the price of the car not being on the car when we looked at it and i looking for a new car but were quickly drawn to the VW CC. I wasn't happy about the price of the car not being on the car when we looked at it and in hind sight felt that it gave the dealer some leverage in the negotiation of the purchase and trade in. Other than that it was a great experience and Tucker and Amanda get an A+ for their willingness to help. More
Chad was friendly, honest, and kept me informed with everything that was going on with my vehicle. He contacted me after I left the dealership to make sure everything was ok and if there was any questio everything that was going on with my vehicle. He contacted me after I left the dealership to make sure everything was ok and if there was any questions or concerns I had. I've never had a good experience at a dealership before and I'm glad I had a good salesman who cares about my issues. More
Michael Delgado was extremely helpful and displayed sincere interest and professionalism at all times. At no point did i feel pressured or uncomfortable while trying to come up with some sort of agreem sincere interest and professionalism at all times. At no point did i feel pressured or uncomfortable while trying to come up with some sort of agreement. It was thanks to Michael Delgado that i decided to proceed with the purchase of my new car. With all sincerity, Michael Delgado was one of the best car salesman i have dealt with ever. More
I only bought this car because of Michael Delgado. He was nice, kind and so professional with me and all my family. They did a great job to show the best cars for me and for my family. I recommend this selle nice, kind and so professional with me and all my family. They did a great job to show the best cars for me and for my family. I recommend this seller and this dealer. More
My experience at IPAC was great! Nolan helped me out throughout my time there. Didn't feel pressure in buying. Felt comfortable. They worked a great deal with me and happy now. :) thank you all very mu throughout my time there. Didn't feel pressure in buying. Felt comfortable. They worked a great deal with me and happy now. :) thank you all very much. More
Great Customer service. Larry Gillman contacted me Great Customer service. Larry Gillman contacted me minutes after I started the online application and had an answer an the application within the hou Great Customer service. Larry Gillman contacted me minutes after I started the online application and had an answer an the application within the hour. Drove home that night with my new vehicle! More
After visiting a few other dealerships, I had a nice experiance at IPAC Dodge, Unlike the other dealerships I visited, I was greeted upon entering the showroom. I knew that I was looking for a SUV type experiance at IPAC Dodge, Unlike the other dealerships I visited, I was greeted upon entering the showroom. I knew that I was looking for a SUV type vehicle but wasn't set on what make or model I wanted yet. Nolan Madrid was helpful right away. He offered to allow me to test drive a Dodge Journey and also let me compare other SUV's from other makes that he had available for me to check out to see which I liked the best. The Dodge Journey was the best SUV for the price compared to the Kia Sorento, and Chevy Equinox, which I also was considering. It had the best features and upgrades that were included in the final sale price. I wasn't looking to buy, however Nolan Madrid was very helpful in answering all my questions and concerns with getting a good deal for my trade-in and for what I wanted to put down. He didn't pressure sale me or make me feel uncomfortable in what I wanted to put down and what he could do for me. Overall my experiance was very pleasant. I was able to drive away that day with a new Dodge Journey, and Nolan was available to help me out the next couple of days after to set up my car with an appointment to put tint. I was happy with all the IPAC staff was able to do. Thanks alot. Mariana Morin More
Larry was very pleasant & helpful. This is the 2nd car we have purchased from IPAC & Larry. Your staff makes buying a car a memorable experience. We have sent several family members to Larry so they car we have purchased from IPAC & Larry. Your staff makes buying a car a memorable experience. We have sent several family members to Larry so they too can have a great experience & get a new car. Thank You for all you have done for me & my family. Sincerely John R Lopez More