Ingram Park Chrysler Jeep Dodge RAM

From the minute I walked in Amanda was very friendly from The start, she started off by welcoming me to the dealership and asked if I needed any assistance with anything, I told her that I was interested in The start, she started off by welcoming me to the dealership and asked if I needed any assistance with anything, I told her that I was interested in buying a new car, but in all honesty, I had now idea what I was looking for, Amanda, without any pressure on me procided to walk me around the car lot showing me all the different types of models Yal had to offer, she made me feel very comfotable while I was there and I never felt once pressured into buying anything, she was very knowledgeable of every car and model on the lot. In my opinion i would more then recommended her to anyone of my friends and family who are interested in buying a car. More

Amanda was helpful and attentive to all of my needs. She was very receptive to my communication channel of choice (text) which made the whole car buying experience not only efficient, but pleasurable. She was very receptive to my communication channel of choice (text) which made the whole car buying experience not only efficient, but pleasurable. She explained all the necesssary steps and I felt aware of what was going on and happy with my decision to purchase the vehicle. I would definitely recommend Amanda! More

after view some other dealearships webpages I check on the IPAC, and give a try on the internet sales, spoke with Tony Ruiz and since the first chat he was very helpfull,a lot of information on the cars,t the IPAC, and give a try on the internet sales, spoke with Tony Ruiz and since the first chat he was very helpfull,a lot of information on the cars,the prices, since we live in Laredo,he help me with the information in advance and the paperwork,when we hit to road to SA,it was convence that I was going to get the car I wanted,as soon as we arrived at IPAC he was there with all the information of the SUV's I wanted to see, after a couple of hours everithing was done, great price, but must of all,the friendly service of Tony, the when it was time to arrange the payments with Anette Arellano it was the same quiality of servie,very friendly,a lot of information,a lot of help. In the past I had bad experiences with some other dealerships, but from now I will go back on IPAC on my next buy,and definelly will recomend U guys with my family and friends , U have a graeat and very proactive team with Tony and Anette...... More

We traded in 2008 Limited and finally got the truck my husband has wanted for the past several years. We met with Amanda Guzman and I can say that she is an excellent saleswoman. Her knowledge of the inve husband has wanted for the past several years. We met with Amanda Guzman and I can say that she is an excellent saleswoman. Her knowledge of the inventory is impressive, she is friendly and is more concerned about the customer's wants than just making sure she gets her quota. When its time to upgrade she will be the one we work with. My husband and I had a great experience at IPAC we will be back. More

I shopped the internet and found 2 cars I wanted to look at. My internet shopping showed me that IPAC had the best pricing on the vehicles I was looking at in town. I requested information and got an imme at. My internet shopping showed me that IPAC had the best pricing on the vehicles I was looking at in town. I requested information and got an immediate response including a phone call. When I arrived I got to talk to Walter who is a blast and was introduced to Amanda. Both are great, outgoing and very personable. It is nice to meet people that you can immediately feel like you form a bond with and both are extremely ready to put the customer at ease and do all they can to find the particulars of a customer's needs and try to answer them. I have to say I have never had such a positive non-adversarial relationship with anyone at a car dealership as I had with these 2 people. They are fantastic. I feel very fortunate to have had the chance to meet both Walter and Amanda. I have already and will continue to recommend the IPAC dealership to friends. More

Poor customer service. Horrible communication. Lack of care for customers concerns. Was told "nobody made you buy the car". Even management brushed me aside. Inconvenienced to leave work on two separate o care for customers concerns. Was told "nobody made you buy the car". Even management brushed me aside. Inconvenienced to leave work on two separate occasions and drive alll the way across town because documentation was required that was not brought to my attention until that day. Was told my loan was not going to be funded until 3 days after I had the vehicle, which I later found out was a lie. Was told I could not cancel the transaction and get my trade back even though "the loan was not going to be approved". Too many lies from this company just to make a lousy sale. More

I had a great experience with Mandi and Danny at IPAC. They were very professional, and did a great job to make sure I was happy with the Dodge Dart that I purchased from them. They were very professional, and did a great job to make sure I was happy with the Dodge Dart that I purchased from them. More

Joel was the best sales man I've dealt with. He made our shopping experience enjoyable & easy. I immediately recommended my brother & he bought his new vehicle the very next day. That's how easy it was to shopping experience enjoyable & easy. I immediately recommended my brother & he bought his new vehicle the very next day. That's how easy it was to work with Joel. Thanks Joel!! Your awesome!! Annette Vasquez More

My overall experience was great. My salesman took her time and was patient with helping find what I wanted. On a scale 1 to 10 I rate Ms. Guzman a 10. The dealership was very clean everybody was so happ time and was patient with helping find what I wanted. On a scale 1 to 10 I rate Ms. Guzman a 10. The dealership was very clean everybody was so happy and helpful everywhere I went I kept being greeted by f different employee's. I most defiantly will refer my friends and family here. More

After being pushed around by Ancira, and told I couldn't get the car I wanted, I decided to give IPAC a call. I was greeted by Larry, one of the most friendly, reasonable salesmen I've ever dealt with. He w get the car I wanted, I decided to give IPAC a call. I was greeted by Larry, one of the most friendly, reasonable salesmen I've ever dealt with. He was very professional and listened to my concerns and understood what I was looking for and what I wanted to spend. He knew that the information I gave him was solid and what I could and could not afford. He did not push anything on me just showed me what I was interested in. Larry did not act as a car salesman, but a consumer and helped me find what I wanted, and I walked out of the dealership with a 2011 Dodge Charger, EXACTLY what I wanted. HE EVEN DROVE WITH ME to the dealership that had my trade-in to MAKE SURE they didn't try to pull something over on me and made sure they gave me the keys to my old car. This really went above and beyond his spirit to serve me, and it was good knowing I had someone who had my back the whole time. I will be back to see Larry, and I will recommend anyone who is looking to buy a car to go see him. He is honest,upfront, and was a pleasure to deal with. More