
Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
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Treated like a king on day 1 and 2 of shopping. Felt like I got put on the back burner on day 3 after I had made my purchase. That is the only reason I knocked off a point on customer service rating. However I got put on the back burner on day 3 after I had made my purchase. That is the only reason I knocked off a point on customer service rating. However, none of that was Todd's fault. Day 3 he was busy with another customer. Todd was great! I would absolutely recommend him to anyone of my family or friends. On our first test drive he noticed I had a good knowledge of Ram trucks and never once tried to insult that, which some other dealerships I have been to they do. Jex was a great aid as well. He knew what I wanted, and what I wanted to spend and man did he make it happen. I really enjoy my experiences with IPAC, I have been there several times for service prior to purchasing from them. I would not hesitate one bit to recommend to anyone to go to IPAC first. Thanks Todd and Jex! More
I dreaded looking for a new vehicle because I didnt want to hassle with an auto salesman but my 12 yr old car was giving out and I was interested in looking for an inexpensive SUV. I contacted 3 dealers ask to hassle with an auto salesman but my 12 yr old car was giving out and I was interested in looking for an inexpensive SUV. I contacted 3 dealers asking questions about various vehicles. Larry Gillman was the only only that answered my questions and did not hassle me in any way. I thought, wow, could this be true? He seemed like a nice person through the emails we exchanged. So when I went in person, he made the experience worthwhile. I made my boyfriend ask all the questions and Larry was very pleasant to deal with. I would definitely recommend this salesman to any woman looking for a vehicle. He didnt try to sell me vehicles that I was not interested in. He didnt push anything extra on the vehicle I was looking at. All in all, this was the best car buying experience I have ever had. More
I had a great experience at IPAC, Nolin and Annette were very friendly and helpful, they did all they could to get me the best rate possible and I drove away in a awesome jeep wrangler. I already told all very friendly and helpful, they did all they could to get me the best rate possible and I drove away in a awesome jeep wrangler. I already told all my friends that IPAC is the place to go to buy a vehicle. Thank you so much Nolin and Annette!!!! More
Mr. Guzman is not only professional and outgoing, but he is also curteous and friendly and puts the needs of the customers first before making the sale. I have never met such an honest salesperson who truly is also curteous and friendly and puts the needs of the customers first before making the sale. I have never met such an honest salesperson who truly made me feel important. I will (and have) recommend him to everyone! (By the way, a larger incentive would be nice! lol) My daughter and I really enjoyed our experience there and we will definitely be back! :) -Lucia Gonzales & Monica Castillo More
This employee was extremely disrespectful I came in to have my vehicle serviced when he said I needed to go to the service building he walked with me outside and to the passenger door of my car this was r have my vehicle serviced when he said I needed to go to the service building he walked with me outside and to the passenger door of my car this was rude because I did not invite him. He made the car ride extremely awkward by lecturing me and telling me how disrespectful it was to have a flag print bandana in my car. I rated ok for customer service because he helped me with what I came there for, however; there is no reason for someone to comment on your things and tell you how disrespectful you are and how you don't listen especially when you are the customer and no employee needs to enforce their beliefs. More
Tony was excellent. Very friendly and in no way pushy or overbearing. I would definitely refer anyone searching for a new car to, not just ipac, but Tony. overbearing. I would definitely refer anyone searching for a new car to, not just ipac, but Tony. More
Best sales person ever made me feel at home and not pressured to buy and did everything to get me in the car that I really wanted if I buy another car it's gonna have to be from Joel Guzman pressured to buy and did everything to get me in the car that I really wanted if I buy another car it's gonna have to be from Joel Guzman More
My experience at IPAC is mostly based on the experience I had with my salesperson. Getting this car financed, taking care of many issues that arose and keeping me happy during this difficult time would have had with my salesperson. Getting this car financed, taking care of many issues that arose and keeping me happy during this difficult time would have been a challenging job for the most congenial and experienced of sales execs. Danny Martinez impressed me by addressing each matter with a very professional manner. He was diligent in his work ethic, putting me first and never letting me forget that my happiness with my purchase is the reason for his being. Danny was knowledgeable and incredibly thorough in his explanations about the vehicle and finance process in such a great way that I was never left in the dark regarding anything from start to finish (even when spending time in the hospital which I didn't know until later). The IPAC team worked together really hard and exercised much patience in getting this deal to work for me. Hats off to them. More
I give this dealership and Danny Martinez a 5 rating I give this dealership and Danny Martinez a 5 rating because, everyone is very friendly and attentive. Danny Martinez is very helpful and one of the I give this dealership and Danny Martinez a 5 rating because, everyone is very friendly and attentive. Danny Martinez is very helpful and one of the most friendly and easy going sales person I have met. He walked me step by step and was their at all times if i had questions. He doesnt pressure his customers he treats them like family. More