Ingram Park Chrysler Jeep Dodge RAM

Worst experience after the sale. Finance department did not mention options that we could opt out of, incorrect spelling of our address on contracts, shady financing (asked numerous times about interest ra not mention options that we could opt out of, incorrect spelling of our address on contracts, shady financing (asked numerous times about interest rates, no response), also lied about service contract and told us it was valid at any dealership when only availabe at IPAC. Sales manager never called back when he stated he would. Have not heard from our salesmen since sale. Nice customer service after the fact from Lorna Stevens, who was a great help and got our refund done quickly as promised. GM, Wes and Bob were both accessible and listened to why my husband and I were upset. Even though I dont' think anything can be done to change my opinion about the dealership, I am glad that both GM's took the time to listen to what happened, and I hope that they make the changes in they need to. I would suggest going here, they have great jeeps that you cannot find at other dealerships. I would just tell you not to trust your finance person and don't be afraid to ask questions. Look at everything carefully. I should've known it was too good to be true and asked the questions and gotten the answers I wanted to. More

Using USAA car buying service, IPAC was one of the three dealers listing a competitive price on a 2013 Jeep Wrangler Rubicon. After submitting the request online for pricing Ashley Mendoza called within 5 dealers listing a competitive price on a 2013 Jeep Wrangler Rubicon. After submitting the request online for pricing Ashley Mendoza called within 5 minutes and offered any assistance we might need. Later in the day we decided to make the 60 mile trip to view vehicles. Ashley had left for the day and we were referred to Larry Gillman who handled the transaction and completed the sale. Larry and the whole IPAC team were great and worked hard to get our business. Larry saw my defensive posture due to other "New Car Dealer" experiences and quickly let me know that his philosophy is to treat every customer the same way he would like to be treated. The "GOLDEN RULE" approach was much appreciated and after a few hours a great deal was made on a new Jeep. If you are in the market for a new vehicle, do yourself a favor and give the IPAC team a chance to earn your business. You'll be glad you did. More

The wife and I experience at IPAC was phenomenal! Rob Sumter was our Sales Associate. I found his service to be very professional, courteous, and reliable. He worked very diligently to make us happy as Sumter was our Sales Associate. I found his service to be very professional, courteous, and reliable. He worked very diligently to make us happy as a customer and explained the process in full detail. This provided my wife and I with a hassle free and comfortable buy. We purchased a 2013 Chrysler 300S. Furthermore Phillip Espinoza, Finance Manager was very patient and knowledgeable on our question and options for financing and additional warranty. I definitely will be recommending IPAC, Rob Sumter, and Phillip Espinoza to my friends, family, coworkers etc. looking for a comfortable vehicle purchase experience. Job Well Done IPAC! More

We are Really Satisfied with the whole outcome. Real dependable and reliable. Great prices. Me and my dad were both happy to buy a truck from this place. Recommend this place 100% and to talk to Amanda dependable and reliable. Great prices. Me and my dad were both happy to buy a truck from this place. Recommend this place 100% and to talk to Amanda Guzman! More

This is the second car that I purchased from this particular dealer. They are friendly and the price was great for 2013. That was my birthday gift to my self as well as Xmas. Thank you to all of you particular dealer. They are friendly and the price was great for 2013. That was my birthday gift to my self as well as Xmas. Thank you to all of you for making this wish to become a reality. More

THE DEALERS MANAGER GAVE ME AN OFFER AND I WAS HAPPY WITH IT. I WAS WILLING TO GET THE CAR THEY COULD GET ME THEN THEY CALL ME 4 DAYS LATER TELLING ME THE FINANCING DID NOT GO THROUGH. THEN HE GIVES ME ANOTH IT. I WAS WILLING TO GET THE CAR THEY COULD GET ME THEN THEY CALL ME 4 DAYS LATER TELLING ME THE FINANCING DID NOT GO THROUGH. THEN HE GIVES ME ANOTHER OFFER AND FROM WHAT I KNOW AS A WOMAN I THOUGHT IT WAS A GOOD DEAL AND I WAS ALL FOR THE DEAL HE GAVE ME AND AS I GO TO SIGN THE PAPERWORK IT WAS NOT WHAT I AGREED ON. HE SAID I WOULD STAY WITH MY CREDIT UNION I HAVE AND WOULD ONLY HAVE TO PAY $500 TO PAY THE TRADE-IN AND WOULD HAVE THE SAME APR AND PAYMENTS. I ASKED HIM "REALLY? SAME APR AND PAYMENTS WITH THE SAME CREDIT UNION?" HE SAID "YES" SO I WENT WITH IT AND THE DEAL WAS WITH A BANK. I TEXT MY SALES MAN SAYING "I DECIDED I DO NOT WANT THIS CAR AND I JUST WANT MY CAR BACK" AND SINCE IT WASNT FINANCED YET IT WOULDNT BE A BIG DEAL AND IT WASNT BUT HE CC'D ME ACCIDENTALLY WHEN HE FORWARDED MY MESSAGE TO HIS MANAGER WITH A RUDE TEXT ABOUT ME. SO I DO NOT RECOMMEND THIS PLACE OF LIARS. More

Larry Gillman was the MOST FRIENDLY guy! He was very helpful and knowledgeable about ALL aspects of EVERY model he showed us! There was an exemplified willingness to work with us within our budget. Larr helpful and knowledgeable about ALL aspects of EVERY model he showed us! There was an exemplified willingness to work with us within our budget. Larry took GREAT care of us! I would recommend this fun, friendly, and enthusiastic gentleman to ANYONE who wanted to purchase a char from this dealership! I guarantee, you will NOT be disappointed!! GO GET A CAR FROM LARRY! More

Ms. Amanda Guzman made me feel very comfortable Ms. Amanda Guzman made me feel very comfortable throughout the process that led me to purchase my 2013 Jeep Compass. Ingram Park was my fourth Ch Ms. Amanda Guzman made me feel very comfortable throughout the process that led me to purchase my 2013 Jeep Compass. Ingram Park was my fourth Chrysler/Jeep dealership that I had visited. The other dealerships just wanted to sell me a vehicle and nothing else. They were OK, but nothing like the comfortable and professional atmosphere that Amanda brought to every meeting we had that led to the final deal and sale. I was looking for a new Jeep for over four years and almost decided to wait another year, but Amanda and Ingram Park Chrysler/Jeep made it happen. It's always a tough choice to make a decision to choose a new vehicle over your current vehicle (2002) which is performing well and is paid for. Amanda guided me thru the new selection, the trade-in process, the finances and incentives in a fair and balanced way. I had all of my own concerns considered and approved all the way until the finel paperwork was signed. With the help of Mr. Daniel Jex in the final stages of the sale, Amanda made this a very pleasant and successful experience for me. I believe I received the best deal I could have gotten anywhere and I look forward to the great service after the sale. Besides, with the short time I have had this vehicle, I love this Jeep Compass. Thanks again, Amanda. Gene More

I just purchased a car and I'm real picky on what I'm gonna drive so Omar was very helpful and wasn't pushy on just to settle on any car and didn't try n pawn off a new car on me,which is great I would gonna drive so Omar was very helpful and wasn't pushy on just to settle on any car and didn't try n pawn off a new car on me,which is great I would recommend Omar and the dealership to friends and family I had a great experience. More

I just got say that I love coming to IPAC yall always helped us and my family and worked as much as yall could to give us a good price and getting us into what we like. I just have say I would recommend helped us and my family and worked as much as yall could to give us a good price and getting us into what we like. I just have say I would recommend them to everyone. More