Ingram Park Chrysler Jeep Dodge RAM

Went to buy a used truck cash in hand. After seabolt meet me out in the parking lot he said that he had some trucks in the bullpin. After picking a few truck and set on one we made a deal. The next day I go me out in the parking lot he said that he had some trucks in the bullpin. After picking a few truck and set on one we made a deal. The next day I go by to sign paperwork and drive the truck I was told that it couldn't leave the parking lot. Ok then they want me to pay the price of the truck in full before it was even inspected. I said i would put a 500 dollar payment and thats it. After three days they say that this truck has problems. Ok i said then i would like to cancel the deal. The gm calls and says he would call me back and doesn't. I go to the dealer and i cant get a refund until tomorrow due to the business center being close. Then the seabolt guy says to leave him the receipt and he will get it for me and i can pick it up tomorrow. Over all this was a very shady deal, they want money for a vehicle that you cant drive and then they dont want to give you your money back. Through all just a bunch of lies. I will never recommend this place to anyone and if you go there be ready to give up your money and get no service. Its is sad to know that the gm or managers dont even care on what is going on. More

First of all this was our second visit buying a vehicle from IPAC. Our 2nd visit was not to buy but to get our first vehicle serviced that we had just purchased 3 months ago. When we spoke to Annette in from IPAC. Our 2nd visit was not to buy but to get our first vehicle serviced that we had just purchased 3 months ago. When we spoke to Annette in financing department, she informed us we could upgrade to another vehicle. From there she introduced us to our new saleman Rob Sumter. Rob who sold us a 2013 Dodge Avenger was very helpful from the beginning. He acted like a friend and not like a salesman. He took his time in showing us the vehicles. One thing we liked about Rob was that he told us it was about us and not about him making a sale. He did not pressure us and we didn't feel pressured. We had a ready great experience the 2nd time around. Rob told us to feel free to call him no matter what and Johnny Sias was good in getting the price down to where we where comfortable with. Annette in financing was also very helpful with our paperwork, making recommendations on our warranty and explained everything that we did not understand. We are very satisfied with our new Dodge Avenger! We will not hesitate in recommending IPAC to anyone or Rob as a salesman. Rob and Annette made it possible for us to own a new vehicle. Something we could enjoy for a long time and feel safe for our whole family. Thank you very much! Sincerely, The Jimenez Family Richard, Rosa & John More

I wasn't hassled into what they wanted, I put my own numbers down and was given exactly what I wanted. I was turned down at two other car dealerships and IPAC really came through and helped get a new ca numbers down and was given exactly what I wanted. I was turned down at two other car dealerships and IPAC really came through and helped get a new car. IPAC really does help anyone in any credit situation. Thanks IPAC. More

First of all, I HATE the car buying process! I was not looking forward to it, whatsoever. Fortunately we met Larry Gillman who made the process almost enjoyable. Initially, Larry kept frequent contact w looking forward to it, whatsoever. Fortunately we met Larry Gillman who made the process almost enjoyable. Initially, Larry kept frequent contact with my husband, texting him images of vehicles we might be interested in purchasing. That was really helpful since my husband and I both work full time. He allowed us to "shop" while working! He also did a great job, selecting cars that were a perfect match for my husbands requests. Once we actually visited the lot, he was immediately available, took us for a test drive. When we heard a less than desirable sound coming from underneath the car, he let us know that he would put it in the shop immediately to find out what was wrong with it. He didn't pretend like he didn't hear it or that it was no big deal. He was not pushy, annoying or condescending when we said we wanted to visit a few more dealerships. When we came back to the dealership that afternoon to make the purchase, he made us feel comfortable and didn't make us wait while he "pretended to work his magic" with the sales manager (as experienced with other dealerships in the past). He sat with us, never making us wait alone in an office for more than 10 minutes or so. Because our car wasn't going to be ready, he arranged for us to use a loaner car to avoid any inconvenience. Larry was friendly and upfront from start to finish. Anette in the financing department was also incredibly cordial and friendly. She too made the process way more pleasant that I ever imagined! More