
Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
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Worst car buying experience I’ve ever had. Does not honor marketed price. Sneaks in hidden fees. Wouldn’t disclose sales price until after we traveled 2 hours to buy a vehicle. Does not honor marketed price. Sneaks in hidden fees. Wouldn’t disclose sales price until after we traveled 2 hours to buy a vehicle. More
The customer service provided during my entire car purchasing experience was excellent. I really liked how down to earth all the staff was. purchasing experience was excellent. I really liked how down to earth all the staff was. More
Only giving one cause it's required. Worst bait and switch of my life. Even if you call and speak with someone the price will still be inflated when you arrive. I drove from Austin with Worst bait and switch of my life. Even if you call and speak with someone the price will still be inflated when you arrive. I drove from Austin with a quote and told you can't believe the internet sales people "it happens all the time" is what I was told. Deceptive sales tactics to get you in the door and pressure to finance with them or the price gets jacked up. Do business elsewhere. More
🚨 THE MOST BLATANT BAIT-AND-SWITCH SCAM I’VE EVER EXPERIENCED – A WARNING TO ALL BUYERS 🚨 If I could give negative stars, I would. This scam shop of a dealership represents everything that is wro EXPERIENCED – A WARNING TO ALL BUYERS 🚨 If I could give negative stars, I would. This scam shop of a dealership represents everything that is wrong with the car-buying process. I’ve dealt with shady dealerships before, but this one is SHADY AF!!! This is next-level robbery. They deliberately deceive customers with fake online prices and then slam you with thousands in hidden fees once you’re in the finance office. 🚩 HERE’S HOW THE SCAM WORKS: 🔹 Online Price: $34,646 (looks good, right?) 🔹 Actual Price When You Get There: $39,999 (before their hidden fees) and standard TTL fees. 🔹 Hidden Fees, They Don’t Tell You About: ✅ $2,999 Reconditioning Fee – NEVER mentioned upfront!!! Honestly it looked like a 5-year-old cleaned the vehicle and don't get me started on the nearly ball tires. So odd, and only 26,000 miles -- they obviously switched all four tires. ✅ $999 Mandatory Tracking Fee, Paint and Interior Protection – Completely unnecessary, especially for a Jeep that already has Jeep Wave tracker for $9.99/month ✅ Other Useless Add-ons – Forced onto every deal So, $39,000 (NEW BASE PRICE) + $2999 (Reconditioning Fee) + $999 (Fake Add-on) + $3000 (TTL) = $45,000 for a 2021 Jeep xxx! I asked the brand-new salesman up front: "Are there any hidden fees?" His response? "Just the $999 tracking fee." He either had no clue, or they trained him to lie. Neither is acceptable. 🚩 THEN CAME THE LIES AND EXCUSES: When I confronted all three of them about these fake fees, I spoke to the salesman, the sales manager, and the sales director. Their responses? ❌ "Well, it’s on our website somewhere… we just don’t know where." - Cody ❌ "If we put the real price online, nobody would come to our dealership." - Cody ❌ "Yeah, we know it’s unethical, but that’s just how the car business works." - Sales Director ❌ And the worst one: "It’s kind of like those commercials where they talk really fast at the end, and hopefully, you don’t hear all the details." - Cody They ADMITTED they hide these fees on purpose! They count on you not noticing until it’s too late. 🚩 THE FINAL INSULT: After exposing their scam, the sales manager looked me dead in the face and said: 👉 "So, you’re not interested?" No apology. No shame. Just a cold-blooded attempt to still close the deal. Then, he actually said: 👉 "I could probably get it down to $39,000 if you sign and buy it today… but you have to finance it through us." At that point, I walked out. 🚩 BUT DON’T WORRY—THEY THROW IN 3 FREE OIL CHANGES! After all this, they still had the nerve to say: 👉 "We take care of the first three oil changes, three tire rotations, and give you three car washes on any used vehicle!" Are you kidding me? Like that somehow makes up for them trying to rob me of thousands of dollars. 🚨 FINAL WARNING: STAY AWAY! 🚨 ⚠️ The price you see online is a LIE. ⚠️ They WILL add thousands in hidden fees. ⚠️ They ADMIT their tactics are unethical. ⚠️ They COUNT ON you not noticing until it’s too late. I wonder if the owners of this dealership or the manufacturer brand they represent would be proud of this? If they actually cared about integrity, they’d put an end to this scam. 🚨 IF YOU’VE BEEN SCAMMED, SPEAK UP 🚨 💬 Leave a review. Warn others. Don’t let them keep getting away with this. I wouldn’t send my worst enemy to this place. If you value transparency and honesty, STAY FAR, FAR AWAY. More