Ingersoll Auto of Danbury

Outstanding service. As a former Parts and Service Director I had achieved #1 customer satisfaction in the country for seven consecutive years. I always have a critical eye, although not wanting to co Director I had achieved #1 customer satisfaction in the country for seven consecutive years. I always have a critical eye, although not wanting to complain. No need to here. In fact based on my experience I would bet on these guys as #1 as well. More

They were able to find the source of my problem, let me know what it was, plus it was pleasant and comfortable experience thank you. know what it was, plus it was pleasant and comfortable experience thank you. More

Easy and great experience ! Lisa is very organized and pays close attention to detail. Every question and concern was addressed immediately. Would definitely recommended to a friend pays close attention to detail. Every question and concern was addressed immediately. Would definitely recommended to a friend More

Absolutely fantastic service Heather was the best, very friendly very knowledgeable an absolute pleasure to work with, I have already recommended her to all my friends friendly very knowledgeable an absolute pleasure to work with, I have already recommended her to all my friends More

The dealership refused to honor the GM Educator's Discount when contacted about purchasing a 2021 GMC Canyon. The reason they gave for doing so was Covid changed a lot about the industry. That's tota Discount when contacted about purchasing a 2021 GMC Canyon. The reason they gave for doing so was Covid changed a lot about the industry. That's total nonsense. Four other dealers on Long Island all honored the discount. They just won't honor it so they can squeeze every last nickel out of a customer. Well, they won't get a penny from me now. More

It was great working with Aldeir. He made the whole process problem free and easy. I would recommend ingersoll Chevrolet and Aldeir to everyone who is looking to buy or lease a new vehicle. process problem free and easy. I would recommend ingersoll Chevrolet and Aldeir to everyone who is looking to buy or lease a new vehicle. More

Chris Brown was totally awesome in handling my tires deal extremely professional and delivered with the care that went far beyond expectations. And Kaj in service was also very personable and knowledgeable. extremely professional and delivered with the care that went far beyond expectations. And Kaj in service was also very personable and knowledgeable. Whomever hired them gets five stars I have always had great experiences with everyone in your employment a raise in pay would be great More

Everyone knows that buying a car can be a pretty intimidating and complex process. As much research as anyone can do, there is a lot of uncertainty and unexpected hurdles associated with getting a c intimidating and complex process. As much research as anyone can do, there is a lot of uncertainty and unexpected hurdles associated with getting a car. Some dealerships are notorious for adding fees to the price of the vehicle and for tactics that are not beneficial to the customer. I came to Ingersoll Auto of Danbury with no appointment to test drive a vehicle that seemed like a good fit for me. I had just test driven a car I liked very much but unfortunately the dealer added over $5K in fees which wasn’t only a big red flag for me but it made the car too expensive. The front desk staff at Ingersoll very kindly accommodated us as soon as we arrived and found a salesperson to help us. We were fortunate to have Lisa Provenzano helping us. We test drove the car which was in excellent condition and was better than the pictures on their site. Lisa ran some numbers for me and to my surprise, there were no unexpected fees. It was all very simple and clear. Also, please note that their dealer fee is cheaper than other dealers. Lisa was very knowledgeable about the vehicle and answered all questions I had. I came back the next day to test drive the car again and to hopefully start the buying process. I got there at 11:30am, test drove the car, came back and filled out an application, talked to my insurance company, then went in to speak to Rich Barillari in the Finance Department (awesome guy) and at 2:30pm I drove the car off the lot. The process was unexpectedly easy, clear and painless. I am very happy both with the vehicle and with their level of service. If you need a car, do yourself a favor and go to Ingersoll Auto of Danbury. These people are honest and really want to help you buy a car that you’ll be happy with. If you want outstanding service and want to feel like your concerns matter please make an appointment with Lisa Provenzano. She is super cool, confident and genuine. Definitely someone you can trust! And then Rich Barillari in Finance is also excellent. He went the extra mile to make sure I felt comfortable with the deal and the process. I just can’t say enough good things about the two of them. Thank you Lisa, Rich and Ingersoll for the quality service you all provided. More