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Ingersoll Auto of Danbury
Danbury, CT
108 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 108 reviews
February 21, 2022
I came in at 9 am to do a software update that I was told could take up to 3 hours. I come back 6 hours later and they haven't even started on my car. I had to wait close to 7 hours total on something that s could take up to 3 hours. I come back 6 hours later and they haven't even started on my car. I had to wait close to 7 hours total on something that should have taken 3 and was not informed about any delays on the process. More
by sam
Employees Worked With
Tom Oliva
January 09, 2022
Clean, safe and friendly customer service Wait time was Clean, safe and friendly customer service Wait time was good coffee always hot to taste Clean, safe and friendly customer service Wait time was good coffee always hot to taste More
by mhl67chevelle
Employees Worked With
Tom Oliva
October 15, 2021
Very Poor communication. I had to call a few times a day in order to get a hold of anyone who knew anything about my car. they would tell they would call me back but never did. Plus they had my car for over in order to get a hold of anyone who knew anything about my car. they would tell they would call me back but never did. Plus they had my car for over 3 WEEKS!! not happy. More
by Mr.B
Employees Worked With
Todd, Tom Oliva
August 07, 2021
Outstanding service. As a former Parts and Service Director I had achieved #1 customer satisfaction in the country for seven consecutive years. I always have a critical eye, although not wanting to co Director I had achieved #1 customer satisfaction in the country for seven consecutive years. I always have a critical eye, although not wanting to complain. No need to here. In fact based on my experience I would bet on these guys as #1 as well. More
by ledshamlittle
Employees Worked With
Tom Oliva
May 04, 2021
Easy and great experience ! Lisa is very organized and pays close attention to detail. Every question and concern was addressed immediately. Would definitely recommended to a friend pays close attention to detail. Every question and concern was addressed immediately. Would definitely recommended to a friend More
by Jschildt
Employees Worked With
Lisa , Tom Oliva
April 22, 2021
Absolutely fantastic service Heather was the best, very friendly very knowledgeable an absolute pleasure to work with, I have already recommended her to all my friends friendly very knowledgeable an absolute pleasure to work with, I have already recommended her to all my friends More
by jsprisco
Employees Worked With
Heather
March 16, 2021
The dealership refused to honor the GM Educator's Discount when contacted about purchasing a 2021 GMC Canyon. The reason they gave for doing so was Covid changed a lot about the industry. That's tota Discount when contacted about purchasing a 2021 GMC Canyon. The reason they gave for doing so was Covid changed a lot about the industry. That's total nonsense. Four other dealers on Long Island all honored the discount. They just won't honor it so they can squeeze every last nickel out of a customer. Well, they won't get a penny from me now. More
by JCCFP
Employees Worked With
Marsha Moskowitz
