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Ingersoll Auto of Danbury

Danbury, CT

Overview
Reviews
Vehicles
3.7
104 Reviews
Call Dealership (866) 803-9339

102 Federal Rd

Danbury, CT

06810

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Showing 104 reviews

September 21, 2022

Had issue with car just shutting down, Malfunction indicator lamp was on steady. It took them awhile to diagnose issue but car has been fine since replacing parts. Had to leave car overnight but the More

by varrdonn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Jose? (shop foreman), John and Gavin (shuttle persons), young woman at desk inside, Tom Oliva
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August 31, 2022

Friendly courteous staff…my oil change was done quickly and without any issues. The waiting room/lounge was clean and well stocked with coffee. More

by Coop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
Report | Print
May 16, 2022

Clean job changing oil. No oil on my garage floor. Left valve cap off one tire but I have extra caps here. More

by Clinton4668
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
Report | Print
April 25, 2022

Great sales personnel. The service writers also great. White truck greasy handprints Not happy about More

by Boogz529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KirkPage,Shep Labree,Herb Hoover top notch representatives
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March 28, 2022

Matt Almeida is an awesome sales man. Will go out if his way to satisfy you. More

by littlep8604
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
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March 09, 2022

Excellent service. Didn’t have to wait long. Very professional. I would like to see a lower price for tire rotation and oil change. But otherwise excellent. More

by falzolgher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
Report | Print
February 21, 2022

I came in at 9 am to do a software update that I was told could take up to 3 hours. I come back 6 hours later and they haven't even started on my car. I had to wait close to 7 hours total on something that s More

by sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Oliva
Report | Print
Feb 22, 2022 -

Ingersoll Auto of Danbury responded

Sam - Thank you for taking the time to tell us about your visit and for taking my phone call. We sincerely apologize for this lack of communication and for the inconvenience that this caused. Please know that we will review these concerns with our entire team so that we can improve our performance and provide the best experience possible for you and all of our Guests. I'm glad that we were able to help resolve your concerns and we look forward to working with you in the future. If you ever need assistance, please don't hesitate to contact me at 203-730-5766. Tom Oliva, Sales Manager

January 19, 2022

They are doing great so far. My car goes back next week. Everyone has been helpful. More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
Report | Print
January 09, 2022

Clean, safe and friendly customer service Wait time was Clean, safe and friendly customer service Wait time was good coffee always hot to taste More

by mhl67chevelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
Report | Print
December 06, 2021

Always a pleasant experience. Their service and desire for a satisfied customer are hard to beat. More

by pager013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman
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