Ingersoll Auto of Danbury

I arrived at my appointed time. As always, everyone is very friendly. But the time estimate for the work, as usual, is always way off. I was told it would take 30 minutes to change, As always, everyone is very friendly. But the time estimate for the work, as usual, is always way off. I was told it would take 30 minutes to change, balance and align two new tires. It actually took over 2 hours. More

Very patient sales staff and professional. Responsive to all inquiries (texts) in the sales process. Responsive to all inquiries (texts) in the sales process. More

Never feel oversold and everyone is very friendly and professional. Scheduling is also a breeze. professional. Scheduling is also a breeze. More

Leo (Sales) and Rich (finance) as well as the Sales Manager and the rest of the team were outstanding. Very hard to find a store this good. Extremely professional and transparent. 10/10 would recommend Manager and the rest of the team were outstanding. Very hard to find a store this good. Extremely professional and transparent. 10/10 would recommend. More

Had issue with car just shutting down, Malfunction indicator lamp was on steady. It took them awhile to diagnose issue but car has been fine since replacing parts. Had to leave car overnight but the indicator lamp was on steady. It took them awhile to diagnose issue but car has been fine since replacing parts. Had to leave car overnight but they make it so convenient with their shuttle service. All the employees are very friendly-would definitely come back for service. More

Friendly courteous staff…my oil change was done quickly and without any issues. The waiting room/lounge was clean and well stocked with coffee. and without any issues. The waiting room/lounge was clean and well stocked with coffee. More

Clean job changing oil. No oil on my garage floor. Left valve cap off one tire but I have extra caps here. No oil on my garage floor. Left valve cap off one tire but I have extra caps here. More

Great sales personnel. The service writers also great. White truck greasy handprints Not happy about The service writers also great. White truck greasy handprints Not happy about More

Matt Almeida is an awesome sales man. Will go out if his way to satisfy you. Will go out if his way to satisfy you. More

Excellent service. Didn’t have to wait long. Very professional. I would like to see a lower price for tire rotation and oil change. But otherwise excellent. Didn’t have to wait long. Very professional. I would like to see a lower price for tire rotation and oil change. But otherwise excellent. More