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Ingersoll Auto of Danbury
Danbury, CT
111 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 111 reviews
November 19, 2023
Best sales experience ever! Aldo was so helpful and went above and beyond! He made the whole process great, from getting a great trade in price for my old car to getting us the Aldo was so helpful and went above and beyond! He made the whole process great, from getting a great trade in price for my old car to getting us the best deal for my new car. Although he isn't a salesman and works for KBB there, he still took time out to help us and has excellent customer service. Peter was our salesman, he was also very helpful and went above and beyond as well. The staff was super friendly and professional. Would recommend them to anyone! Overall excellent service over all!! Thank you all again!!!! More
by akrokovich
Employees Worked With
Aldo & Peter
March 14, 2023
Best purchase I have ever made was my 2020 Chevy Trax Premier (FULLY LOADED) from Karl Chevrolet in New Canaan. Leo always very helpful and nice. Amazing service always at Intersoll Auto of Danbury!!! Premier (FULLY LOADED) from Karl Chevrolet in New Canaan. Leo always very helpful and nice. Amazing service always at Intersoll Auto of Danbury!!! More
by SherZ
Employees Worked With
Shep, Tom Oliva
December 27, 2022
We bought a car in September. Got a nice deal on a good used car. In December, the car was totaled while parked in a park-and-ride. Put every cent I had down on the first car. It Got a nice deal on a good used car. In December, the car was totaled while parked in a park-and-ride. Put every cent I had down on the first car. It was fully loaded - an excellent purchase for the price. Insurance covered the loan but left me with half of what I put down on the first car. Went back to Ingrosoll thinking they might help me out being I JUST purchased the first car. Also mentioned that my mom would be looking for a car soon which would mean another new customer. Test drove the three cars they had on the lot that really didn't even come close to the car I originally bought. The salesman knew my budget before he showed me cars. I decided to compromise a bit on the extras and buy one of the three cars I test drove. The entire time, we let the salesman know what our budget was. We assumed Ingrosoll was going to help us out due to the extenuating circumstances. When the numbers came back on the purchase, I could not afford the car. Ingrosoll would not budge on the price...even though I showed them comparable cars at other dealerships for less money. They WOULD NOT BUDGE even though they called us "family". I'm taking my business elsewhere. Very sad because I liked the place and would have been a very long term customer. it's so unfortunate to have to fail this dealership but they are greedy. More
by els
Employees Worked With
Phil, Tom Oliva
December 18, 2022
I arrived at my appointed time. As always, everyone is very friendly. But the time estimate for the work, as usual, is always way off. I was told it would take 30 minutes to change, As always, everyone is very friendly. But the time estimate for the work, as usual, is always way off. I was told it would take 30 minutes to change, balance and align two new tires. It actually took over 2 hours. More
by chepp
Employees Worked With
Tom Oliva
October 20, 2022
Leo (Sales) and Rich (finance) as well as the Sales Manager and the rest of the team were outstanding. Very hard to find a store this good. Extremely professional and transparent. 10/10 would recommend Manager and the rest of the team were outstanding. Very hard to find a store this good. Extremely professional and transparent. 10/10 would recommend. More
by Gary
Employees Worked With
Leo
September 21, 2022
Had issue with car just shutting down, Malfunction indicator lamp was on steady. It took them awhile to diagnose issue but car has been fine since replacing parts. Had to leave car overnight but the indicator lamp was on steady. It took them awhile to diagnose issue but car has been fine since replacing parts. Had to leave car overnight but they make it so convenient with their shuttle service. All the employees are very friendly-would definitely come back for service. More
by varrdonn
Employees Worked With
Brad, Jose? (shop foreman), John and Gavin (shuttle persons), young woman at desk inside, Tom Oliva
