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Ingersoll Auto of Danbury

Danbury, CT

3.8
111 Reviews

102 Federal Rd

Danbury, CT

06810

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Showing 111 reviews

March 05, 2024

Very smooth purchase . 3.5 hr drive to dealer and truck was as nice as they had stated. Finance and sales top notch. Thank you Otto and Troy for a great experience . To More

by virtualcontracting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otto troy
February 23, 2024

Aldeir Martins is amazing. He listens to what you want in a car and he delivers. I highly recommend Aldeir if you are interested in buying a new , used or leasing a car! More

by rouxle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldeir Martins
February 20, 2024

Ingersoll Danbury is the best. Aldeir is the most helpful salesman! Always very helpful and professional. Never a disappointed. Highly recommend More

by Labriolastephen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldeir Martins
February 20, 2024

Terrible experience in trying to purchase a certified used car from the dealership. Called ahead & set an appointment to see a few cars on the lot. The salesperson started out by saying there was a $600 More

by silverplugin
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Lisa
February 19, 2024

Very courteous, and had me in and out in the expected timeframe, even washed my truck! More

by a2riptide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
February 18, 2024

Always receive excellent service from Ingersoll Auto. All employees greet with a smile, all very friendly. More

by Memo8083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I really don't remember but everyone awesome!
February 15, 2024

The entire process from check in to check out was seamless. They gotta be in and out in a timely matter. More

by asfinefood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
February 08, 2024

Aldeir M. was extremely helpful in the leasing of my new Chevy Trax. He was so knowledgeable and patient in walking me through this process. Being a single wom More

by RG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
January 24, 2024

Professional, clean, helpful, courteous, and extremely competent. I would recommend Ingersoll Auto to anyone looking for a car dealership or repair service provider. More

by chagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willian, Tom Oliva
December 30, 2023

Salesman was very nice and helpful. Dealer had me fill out knob instant cash offer for trade information and then once I got to dealership they offered me exactly half. A tremendous was More

by barnabeijim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Oliva
Jan 05, 2024 -

Ingersoll Auto of Danbury responded

Mr. Barnabei: Online, sight-unseen trade appraisals - whether by kbb or any other entitly that offers them - depend on the description entered by the user, and are always subject to a hands-on appraisal by the actual buyer. Your vehicle was described in kbb as having "light scratches, small paint marks, needs polishing/touch-up." Upon actual inspection the vehicle was found to have paint and clearcoat fading over the entire vehicle, poorly repainted front-end panels and a deep scratch on the rear bumper (which also had been previously repainted.) It also need one tire. These issues are not at all surprising in a 20-year old vehicle of this make, but they are certainly not in the "touch-up / polishing" category and any buyer, private or professional, would take them into account when making an offer. Had the exterior condition of the car been described as "poor" online, the kbb algorithm would have reflected a lower dollar figure. Our appraiser was perfectly honest with you - this car is not worth $3,000 in its present condition.

Jan 05, 2024 -

barnabeijim responded

These are the exact reasons why I posted pictures (as requested by kbb) for a more accurate description. Also I spoke with Ingersoll’s internet representative and explained that I was interested in the car but would be driving a long way and asked to speak to someone to get actual numbers. I was told it had to be in person. I thought the price of your car was fair. I was ready to pay the asking price if the appraisal of my car was reasonable. I feel like I was being as up front as possible not to waste my time (or yours). Sorry but I stand by my review.