Ingersoll Auto of Danbury

Purchased a Certified Pre-Owned vehicle from Danbury Auto. The CPO process - as advertised and promised - is supposed to cover hundreds of component checks and many repair/replacements of wear items to Auto. The CPO process - as advertised and promised - is supposed to cover hundreds of component checks and many repair/replacements of wear items to bring the Auto to "as new" condition. You pay extra for that. You also get a warranty. I purchased my car at the end of December 2010. I had my first scheduled service in May 2011, and took it to my local dealer. The local dealer called me and told me none of the CPO work had been performed and that the car - which now had close to 50,000 miles - still had the original oil filter, air filter, plugs, belts and pads. This from a dealer-based service department I've worked with and known for over ten years, so I trusted their assessment, but also asked them to save all the old parts, which they did. After the work was performed I called Dominick at Danbury Automotive and requested that Danbury pay for the CPO services they said they performed but did not. I got no where. Complete runaround. They just don't care. There are better dealerships to buy a car from in my opinion. More