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Ingersoll Auto of Danbury
Danbury, CT
108 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 108 reviews
January 06, 2025
The Lady salesperson set up a test drive and then forward the vehicle to thier Qarwerown dealership to help me make my decision. I purchased this vehicle. the vehicle to thier Qarwerown dealership to help me make my decision. I purchased this vehicle. More
by maryjane.ziehl
Employees Worked With
Tom Oliva
November 28, 2024
When Ingersoll first contacted me, it was out of the blue but they said: I would be happy to set up a time for you to meet one of our managers so we can move the process along quickly. I had no idea wh but they said: I would be happy to set up a time for you to meet one of our managers so we can move the process along quickly. I had no idea what process they were talking about and asked for more details. A different person responded that I might have positive equity in my lease so I arranged an appointment. When I visited, I was not met by a manager. I was assigned a sales consultant, who immediately went into a sales pitch. When we eventually got around to assessing my current vehicle, it didn't take long for someone to find out that I do not have equity in my lease. In fact, I still have another 6 months left on my lease and am not in a position to lease or purchase another vehicle. This was a complete waste of my time which could have been avoided if Ingersoll had taken the time to check the state of my lease before contacting me. It would also have been nice to have actually spoken with a manager. While I like Chevrolets, rest assured I will not be renewing my lease or making a purchase through Ingersoll when the time comes. Neither will I be recommending them to anyone I know. More
by nkaye
Employees Worked With
Karla, Derison (email), Shawna (email), Alex (email - Manager)
November 19, 2024
I arrived a little early the car was taken in quickly and service was completed within 1 hour, faster than usual. I received a thorough report on all systems, and it was carefully explained to me. I was pr service was completed within 1 hour, faster than usual. I received a thorough report on all systems, and it was carefully explained to me. I was provided with all documentation. The personnel are always polite and professional. Ingersoll provides numerous areas to wait for your car, affording you privacy if you need to work. More
by etarsi510
Employees Worked With
Elando Rivera
November 17, 2024
I took my car there to have a service last weekend, they took care of all my needs and went above and beyond to make sure I was satisfied. There were some scratches on my car and they offered to have their took care of all my needs and went above and beyond to make sure I was satisfied. There were some scratches on my car and they offered to have their detail shop take care of everything for me. I made another appointment to have it done, and they did a fantastic job getting it doing so. Josh was super helpful and communicative throughout the process. Fantastic customer service all around. More
by armbarallday
Employees Worked With
Josh
October 24, 2024
I have been going here to service my vehicle since 2015. Staff is excellent to deal with. My only complaint is the availability of appointment times is roughly 8 to 10 days Staff is excellent to deal with. My only complaint is the availability of appointment times is roughly 8 to 10 days More
by GOASU90
Employees Worked With
Shepard LaBree
September 15, 2024
I've been going to get my truck serviced here since I bought it and I've been very pleased with the service until this last time my vehicle was serviced and they found a nail in the tire I gave them the bought it and I've been very pleased with the service until this last time my vehicle was serviced and they found a nail in the tire I gave them the go ahead to repair the tire and that's were it went bad I waited over an hour for the repair and I still had to ask if it would get done More
by dbdesousa
Employees Worked With
Tom Oliva
July 21, 2024
Worst customer service of any dealership I’ve dealt with. Talked to several sales people, made a fair cash offer and never received any response back from anyone. This dealership screams bad business. Talked to several sales people, made a fair cash offer and never received any response back from anyone. This dealership screams bad business. More
by Gj815
Employees Worked With
Stella, Shawna
