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Infiniti of South Miami - Service Center

Miami, FL

4.9
153 Reviews

153 Reviews of Infiniti of South Miami - Service Center

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October 03, 2024

Excellent team best customer service! Steve Anteen is the most incredible person always honest and trustworthy! More

by CAPLAN.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 21, 2024 -

Infiniti of South Miami responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 01, 2024

Thank you Steve for my great service and always keeping me apprised on my service More

by CRAIGDORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Maldonado-Rodriguez
Nov 21, 2024 -

Infiniti of South Miami responded

Craigdorne, we are so pleased you enjoyed your visit to INFINITI Of South Miami!

September 30, 2024

Steve my service attendant was amazing! We came over from the Coral Gables dealership and had a great experience. Steve was very attentive and thorough as well as the video inspection of ou More

by VJJ1315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve (service)
Nov 21, 2024 -

Infiniti of South Miami responded

Vjj1315, it's experiences like yours that really keep us motivated!

September 30, 2024

Quick, and efficient! Knowledgeable advisors and very attentive to detail. Definitely recommend this dealership if in the south Florida area! More

by kevinf786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pedroso
Nov 21, 2024 -

Infiniti of South Miami responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 30, 2024

Roberto attended me right away, he was amazing! Everything went super smooth and on time. I'm very pleased!!! More

by FIVESTARSPAINTINGINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto, Luis Maldonado-Rodriguez
Nov 21, 2024 -

Infiniti of South Miami responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at INFINITI Of South Miami!

September 30, 2024

Robert assisted me right away and he was amazing! He kept me updated and also received updates via text. Service area is very nice and very well kept. Coffee, water and even doughnuts available f More

by ZGUTIERREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Piedra
Nov 21, 2024 -

Infiniti of South Miami responded

We hope to be of service to you again in the future. Best wishes, INFINITI Of South Miami

September 29, 2024

The service advisor , Roberto Piedra , was fantastic . He promised the car would be ready in 1:30 hours and it was ready exactly at that time . He explained everything very clearly and was very friendly . More

by ericmiami61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Piedra
Nov 21, 2024 -

Infiniti of South Miami responded

Ericmiami61, we are glad we could help!

September 29, 2024

Great customer service, Daniel Pedroso. Phone automated system kept bringing me back to start instead of service. Wait for service was excessively long Service was good and car wash w More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pedroso , knowledgeable and attentive
Nov 21, 2024 -

Infiniti of South Miami responded

Hello None23, thank you; we appreciate your feedback!

September 28, 2024

Excellent service. Robert Piedra goes beyong any expectations to ensure that all customers are very well taken care of. More

by GBURBINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Infiniti of South Miami responded

Gburbina, we're so glad that we were able to go above and beyond your expectations!

September 28, 2024

The service department is excellent. They pick up and deliver your car and personnel is very courteous More

by PRINCESSVAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Piedras, Luis Maldonado-Rodriguez
Nov 21, 2024 -

Infiniti of South Miami responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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