Back

Infiniti of South Miami - Service Center

Miami, FL

4.9
152 Reviews

152 Reviews of Infiniti of South Miami - Service Center

Sort by
November 02, 2024

Thank you so much, especially Steve, for always getting to the issue, regardless of what it is. I'm very satisfied with my car, the service and overall experience with South Motors Infiniti dealership. More

by DARLENEH68
Recommend Dealer
Yes
Employees Worked With
Christopher Baltonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Aldeen
Nov 21, 2024 -

Infiniti of South Miami responded

Darleneh68, thank you for your kind review; we are happy to pass along your comments to the team here at INFINITI Of South Miami!

November 01, 2024

The service person Steve was very professional and courteous, I'm very satisfied with the service except for the price of the rear brake job ,it was way too expensive More

by SALASALFREDO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Infiniti of South Miami responded

Salasalfredo18, we really appreciate your feedback!

November 01, 2024

A nice clean dealership that provides good/excellent service. The staff is knowledgeable and friendly. More

by HANNACJ26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Deriardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Anteen / Services department
Nov 21, 2024 -

Infiniti of South Miami responded

Hannacj26, we are so pleased you enjoyed your visit to INFINITI Of South Miami!

October 31, 2024

Steve is the best representative of this dealer and has always been. Only reason to stay with an Infiniti More

by CALFARAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 21, 2024 -

Infiniti of South Miami responded

Calfaras, we are so happy to read such a great review about INFINITI Of South Miami!

October 30, 2024

Customer service has declined 100%. . I’ve been a customer since 2017, not what it used to be. More

by SILVAJUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Nov 21, 2024 -

Infiniti of South Miami responded

Silvajudy, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

October 30, 2024

The people are all nice very carrying too they know all there stuff awesome people More

by WILLIAM.ATURCIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Deriardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Padron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenia Sendra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Infiniti of South Miami responded

Hi William.aturcios, thank you for taking the time to leave a review for us at INFINITI Of South Miami. We're happy we could meet your expectations!

October 29, 2024

As always, Rey pleased with the service received. Steve Anteen has always delivered for us whenever we’ve had an Infiniti. A pleasure to deal with. More

by AMBACALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Anteen
Nov 21, 2024 -

Infiniti of South Miami responded

Ambacall, thank you so much for the positive review!

October 29, 2024

Daniel Pedroso, my service consultant was very knowledgeable , experienced and offered very detailed info about my vehicle. More

by moraleselba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Daniel Pedroso
Nov 21, 2024 -

Infiniti of South Miami responded

Moraleselba, reviews like this give us motivation and help us ensure we provide high-quality care.

October 28, 2024

Courteous, respectful concerned about customer’s safety, knew waiting for vehicle in the lobby expedited as best the could service, due to expensive repairs honored coupons More

by GRETELCARIDAD55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Roberto Piedra
Nov 21, 2024 -

Infiniti of South Miami responded

Gretelcaridad55, we're glad you had such a wonderful experience with us!

October 27, 2024

Great experience. Everything went very smoothly. Drop off and pickup service. Steve handled everything seamlessly. More

by CAROLOPEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Infiniti of South Miami responded

Carolopez0, it's experiences like yours that really keep us motivated!

...
6
...