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Infiniti of South Miami - Service Center

Miami, FL

4.9
152 Reviews

152 Reviews of Infiniti of South Miami - Service Center

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November 21, 2024

Awesome experience great service department even met my future service advisor he was helpful in everything about my car More

by LEDYSESCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pedroso
Dec 01, 2024 -

Infiniti of South Miami responded

Ledysesco, thank you for your kind words and this wonderful review!

November 21, 2024

Service was fairly fast and very understanding of my needs. The problem with my car was resolved More

by alimalagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Infiniti of South Miami responded

Alimalagon, we are glad we could help!

November 21, 2024

Kevin always takes care of me. Any questions I have regarding the vehicle he’s always on point with it. Truly Appreciate him. More

by AIMEEISABEL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fernandez- 5 star
Dec 01, 2024 -

Infiniti of South Miami responded

Aimeeisabel24, we are so happy to read such a great review about INFINITI Of South Miami!

November 19, 2024

Service dept. has always been great. Steve Anteen is the best. Thanks for your help! More

by NAR326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Anteen
Nov 21, 2024 -

Infiniti of South Miami responded

Hello Nar326, thank you; we appreciate your feedback!

November 19, 2024

Good service and great customer relationship also helpful always good attitude and communication skills to keep you company More

by ZULCALLEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Infiniti of South Miami responded

Zulcallen1, we're so glad that we were able to go above and beyond your expectations!

November 19, 2024

I been with infiniti for some time Extremely satisfied with customer service and advisor thanks again More

by TMOORE-DIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Deriardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Padron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenia Sendra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Infiniti of South Miami responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 17, 2024

Good service and . l hate surveys. This is access and ridiculous. I am done lots go More

by MARILYNBLANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Anteen
Nov 21, 2024 -

Infiniti of South Miami responded

Marilynblanco, your satisfaction is our top priority.

November 17, 2024

I have been a customer for a very long time and I am always happy with the service. More

by DEBSELLSHOMES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Anteen
Nov 21, 2024 -

Infiniti of South Miami responded

Hi Debsellshomes1, we are very happy to have provided you with such a positive experience!

November 17, 2024

Stay 5 hours at the dealership Waiting Too long Roberto Piedra always good I think the mechanic people do what they want and a a lot of people walking around More

by CHEFRUIZ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Infiniti of South Miami responded

Chefruiz24, we regret to hear that you had this experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 21, 2024 -

CHEFRUIZ24 responded

Would you be able to help on my over $500 on labor cost from my visit invoice?

November 17, 2024

Wonderful service always a pleasure to get my car on at Infiniti of south miami More

by CHEDRICKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and rayon from service department
Nov 21, 2024 -

Infiniti of South Miami responded

Chedricka, we're happy to hear you had such a positive experience with our team!

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