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Infiniti of South Miami - Service Center

Miami, FL

4.9
151 Reviews

151 Reviews of Infiniti of South Miami - Service Center

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December 04, 2024

Excellent customer service! I’ve been leasing cars for many years, and this experience stands out. Great product, wonderful people, and top-notch service! More

by SANDRAMARRERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Infiniti of South Miami responded

Sandramarrero, we're so glad that we were able to go above and beyond your expectations!

December 02, 2024

I was assigned Steven Anteen. He was great and on time. However, their was no one at the financial desk for payment. When the young lady finally arrived, I was never informed, More

by LCLARKE945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Anteen
Dec 15, 2024 -

Infiniti of South Miami responded

Hello Lclarke945, thank you; we appreciate your feedback!

December 02, 2024

Best dealer in the region with impeccable customer service. Steve Anteen is an exceptional person More

by INFO@decointernationalsecurity.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Infiniti of South Miami responded

We appreciate your positive review about your recent experience with us!

December 02, 2024

I think the service center is nice with good amenities and the service was okay, More

by HEITHSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Infiniti of South Miami responded

Hi Heithster, thank you so much for your positive comments about INFINITI Of South Miami!

November 30, 2024

For 18 months I very happy , customer service is good, always my car is very good More

by BALU.61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Infiniti of South Miami responded

Hello Balu.61, we appreciate you taking the time to leave us this feedback.

November 29, 2024

Excellent attention upon arrival at dealership from Robert Piedra, as always. Very courteous and knowledgeable. More

by Pedro Guell Vazquez
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Infiniti of South Miami responded

Pedro Guell Vazquez, reviews like this give us motivation and help us ensure we provide high-quality care.

November 28, 2024

Service writer very good was very helpful service was on time, everything was good and More

by avillacarlos0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto piedra
Dec 01, 2024 -

Infiniti of South Miami responded

Avillacarlos0224, thank you so much for the positive review!

November 28, 2024

kevin and Roberto are very good aervice adviser Iwas taken care by Kevin give him a ten More

by FLACOVALDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Infiniti of South Miami responded

Flacovaldes, we are so pleased you enjoyed your visit to INFINITI Of South Miami!

November 22, 2024

Terrific customer service for 23 years! The Best in South Florida. Thank you Steve Anteen and Team! 20 More

by HOWARDWYNNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Anteen
Dec 01, 2024 -

Infiniti of South Miami responded

Hi Howardwynne, thank you so much for your positive comments about INFINITI Of South Miami!

November 21, 2024

Awesome experience great service department even met my future service advisor he was helpful in everything about my car More

by LEDYSESCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pedroso
Dec 01, 2024 -

Infiniti of South Miami responded

Ledysesco, thank you for your kind words and this wonderful review!