Infiniti of South Miami

HORRIBLE, HORRIBLE, HORRIBLE, SERVICE!! I am not one to read much review let alone sit down and write one. This I can say is my First and won't be the last. I purchased my Infiniti q I am not one to read much review let alone sit down and write one. This I can say is my First and won't be the last. I purchased my Infiniti q50s about a year ago. Less then a week after purchasing it I began hearing a noise when starting car and the brakes or string well. I made Infiniti Service department know and forth. Till this day they can't fix it. been there for the same problem and other more then 5 times. YOU CANT DISTINGUISH THE DIFFERENCE BETWEEN EMPLOYEES ANDCUSTOMERS!! that says a lot about a business itself. The employees are rude, loud, inapropriate. Who screams at a customer or what employee refuses a Customer from seeing the Service Manager, Or General Manager. I heard great things about Infiniti cars,I understand there will be problems or manufacture cars. But my Overall Service experience HORRIBLE! This will be My FIRST &LAST INFINITI! More

SOUTH MOTORS INFINITI adds NO VALUE to what they are selling. YOU WOULD BE BETTER OFF SHOPPING AT AN AFTERMARKET/NON-BRANDED DEALERSHIP THAN DOING BUSINESS WITH THESE GUYS!!!!! I should have trusted my selling. YOU WOULD BE BETTER OFF SHOPPING AT AN AFTERMARKET/NON-BRANDED DEALERSHIP THAN DOING BUSINESS WITH THESE GUYS!!!!! I should have trusted my instincts and not have tried to do business with these guys. As someone stated, this place is a waste of time! The management staff (Greg-finance manager) is extremely Dishonest and Disrespectful, to a point where they don't even honor their asking prices that's posted on their website. It's a ploy to get you in there and then when you get serious they go up on the price. These guys had a Certified Pre-Owned Infiniti for $26,995. I noticed on the work sheet they were trying to adjust the price upward to $27,995 because it was certified. I called them out on it and led them to their website and specifically Greg became EXTREMELY offended and that's when their true colors came to light. Needless to say I regressed in my commentary and politely said "I don't know why I'm arguing with a used car salesman." And that's when he started more with his rampage and gave me his resume-15 years as a high school teacher and a degree from USF...Really?!?!?!?!?!? Infiniti couldn't do better to hire someone to represent them better? Obviously, it shows with their lack of general respect and customer service. More

Run fast and far from this place.they quote one price and bill you another. And will say no problem found regarding your car warranty issues. I only went along because I beloved the initial quote of 225.00 f bill you another. And will say no problem found regarding your car warranty issues. I only went along because I beloved the initial quote of 225.00 for spark plugs, then it became 335.00 and they still can't get the check light turned off, and they claim they don't see the smoke coming out of my tailpipes. I am going back with a video of the smoking fx35! More

Unprofessional, rude - ignored us when we arrived, not helpful, lied to us that they had car in stock with no apologies that this was a lie, arrogant - worse auto dealership in my entire life - would neve helpful, lied to us that they had car in stock with no apologies that this was a lie, arrogant - worse auto dealership in my entire life - would never consider dealing with these people More