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Infiniti of South Miami

Miami, FL

4.8
272 Reviews
Thank You for Choosing INFINITI of South Miami The team at INFINITI of South Miami would like to welcome you to our dealership in Palmetto Bay, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Palmetto Bay, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Palmetto Bay count on the high-quality vehicles and services found at INFINITI of South Miami, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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16915 S Dixie Hwy

Miami, FL

33157

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Showing 272 reviews

January 04, 2025

Stephen was very nice and professional. I liked the video that was sent to me. More

by aaap1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen from service
Jan 07, 2025 -

Infiniti of South Miami responded

Aaap1111, thank you for the high star rating!

January 04, 2025

Everyone was so nice and they were able to text me when the car was ready which was great! More

by Jalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pedroso - 5 stars
Jan 07, 2025 -

Infiniti of South Miami responded

Hello Jalva, we appreciate you taking the time to leave us this feedback.

January 02, 2025

Bad sellers made me waste my whole day . Manager trash service ok over all 2/5 stars for me More

by JAYYRODRIGUEZZ305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Fuchs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Infiniti of South Miami responded

Hi Jayyrodriguezz305, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

January 01, 2025

Great experience with Jonathan and Ricardo. They made process as seamless as possible. Will definitely come back to this dealership. More

by nanette.bauza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Infiniti of South Miami responded

Hi Nanette.bauza, thank you for taking the time to leave a review for us at INFINITI Of South Miami. We're happy we could meet your expectations!

January 01, 2025

Roberto in Service is the best. He always helps me when I go there. He’s professional, full of knowledge and honest. Jorge was beyond helpful in helping me purchase the car I wanted More

by PRNCSIZZY7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto in Service
Jan 07, 2025 -

Infiniti of South Miami responded

Prncsizzy7, it's experiences like yours that really keep us motivated!

December 31, 2024

The service was excellent , Workmanship less than desired. They did not check that my air-filter was left disconnected. Poor quality control More

by JORIHUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Infiniti of South Miami responded

Jorihuel, we regret to hear that you had this experience with us.

December 31, 2024

Painless and effective experience! ! Highly recommend Orlando and Kevin in sales as well as Kyra in financing. Gabriel and Jeff in management were absolute gentlemen throughout the proc More

by VALDIAZ79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Londono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel, Kyra, Jeff
December 30, 2024

Great customer service and very helpful personnel. Will recommend to all my friends. Thank you. More

by DAMIAN_PAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Infiniti of South Miami responded

Damian_paz, thank you so much for the positive review!

December 30, 2024

Robert Piedra is an asset to South Miami Infinity. Very helpful for over 10 years. More

by RICKYANDLUCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Piedra
Jan 01, 2025 -

Infiniti of South Miami responded

Hello Rickyandlucy, thank you; we appreciate your feedback!

December 30, 2024

Highly recommend Infinity of South Miami for service needs. My Service Advisor Alessandro was very knowledgeable and great customer service. More

by MICHAEL.MARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alessandro
Jan 01, 2025 -

Infiniti of South Miami responded

Hi Michael.marlene, thank you for taking the time to leave a review for us at INFINITI Of South Miami. We're happy we could meet your expectations!