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Infiniti of South Miami

Miami, FL

4.8
237 Reviews
Thank You for Choosing INFINITI of South Miami The team at INFINITI of South Miami would like to welcome you to our dealership in Palmetto Bay, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Palmetto Bay, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Palmetto Bay count on the high-quality vehicles and services found at INFINITI of South Miami, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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16915 S Dixie Hwy

Miami, FL

33157

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Showing 237 reviews

December 14, 2024

This dealer is the best for service and support. Instant care upon arriving, immediate tending to your issues, excellent communication, cleaner car than when you arrived… worth every penny. More

by NELsonv75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Anteen
Dec 21, 2024 -

Infiniti of South Miami responded

Nelsonv75, we're so glad that we were able to go above and beyond your expectations!

December 12, 2024

I have been a customer of Infiniti of Soith Miami for years and I plan on coming back for years to come. From the sales associates to management and the finance department they are thee best! Thank you V More

by erin264
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Paredes. 10 stars
Dec 15, 2024 -

Infiniti of South Miami responded

Erin264, we really appreciate your feedback!

December 12, 2024

Great dealership. Highly recommend. Great customer service and worry about the customer satisfaction. Great customer service More

by MF.ZAMORA26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Infiniti of South Miami responded

Mf.zamora26, thank you so much for the positive review!

December 12, 2024

The car given has with glue all over from the xxxxxx. Specially the top. Inside the hood is extremely dirty. It doesn't look like a month old car. Now, I have to pay for somebody to remove the glue. More

by MF.ZAMORA26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jorge Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugh Jeffers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Infiniti of South Miami responded

Mf.zamora26, we regret to hear that you had this experience with us, please come visit us and speak to one of the managers

December 11, 2024

I had an amazing experience at this car dealership everything went perfectly. It is a very nice place, spotless, the staff is very polite and attentive, especially Christopher Baltonado he is the best More

by Yulyravelo21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Baltonado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Infiniti of South Miami responded

Hi Yulyravelo21, we are very happy to have provided you with such a positive experience!

December 11, 2024

Jorge Cabrera was very professional and thorough through the whole transaction. I will definitely refer him to future buyers. More

by mcarbonell71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Deriardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Infiniti of South Miami responded

Hello Mcarbonell71, thank you; we appreciate your feedback!

December 10, 2024

Steve was very nice and helpful. I really liked how they give you a text update after they look at your car. They did everything I needed quickly. More

by JOANNEBOUCHILLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Anteen
Dec 13, 2024 -

Infiniti of South Miami responded

Joannebouchillon, we really appreciate your positive review!

December 10, 2024

Good specials, quality service… new car is too expensive, so I am taking good care of my car, it has to last for a lot of year More

by micky.sayman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Infiniti of South Miami responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 09, 2024

Danny the manager on parts and services were very outstanding to help and complete all the services as quick as possible , besides took longer than expected by a short staff , and high demand . More

by BSOTOLONGO75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
Dec 13, 2024 -

Infiniti of South Miami responded

Hello Bsotolongo75, thank you; we appreciate your feedback!

December 09, 2024

I had an outstanding experience leasing my Infiniti QX60, thanks to Jorge Cabrera! From the moment I walked into the dealership, he was professional, attentive, and genuinely invested in helping me find the More

by Vanessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Infiniti of South Miami responded

Vanessa, reviews like this give us motivation and help us ensure we provide high-quality care.

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