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Infiniti of South Miami

Miami, FL

4.8
262 Reviews
Thank You for Choosing INFINITI of South Miami The team at INFINITI of South Miami would like to welcome you to our dealership in Palmetto Bay, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Palmetto Bay, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Palmetto Bay count on the high-quality vehicles and services found at INFINITI of South Miami, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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16915 S Dixie Hwy

Miami, FL

33157

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Showing 262 reviews

September 30, 2024

Roberto attended me right away, he was amazing! Everything went super smooth and on time. I'm very pleased!!! More

by FIVESTARSPAINTINGINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto, Luis Maldonado-Rodriguez
Nov 21, 2024 -

Infiniti of South Miami responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at INFINITI Of South Miami!

September 30, 2024

Orlando Torres, I've known for a couple of years and leased 4 cars from him. Very friendly and helpful with the process. No complaints from me More

by sal.duarte0082
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Infiniti of South Miami responded

Thank you, and have a fantastic day!

September 29, 2024

Jorge was great and helpful. The total experience and service was exceptional. I would recommend it. More

by RM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Infiniti of South Miami responded

Thank you so much again for your feedback! We hope you have a great day!

September 29, 2024

The service advisor , Roberto Piedra , was fantastic . He promised the car would be ready in 1:30 hours and it was ready exactly at that time . He explained everything very clearly and was very friendly . More

by ericmiami61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Piedra
Nov 21, 2024 -

Infiniti of South Miami responded

Ericmiami61, we are glad we could help!

September 29, 2024

Great customer service, Daniel Pedroso. Phone automated system kept bringing me back to start instead of service. Wait for service was excessively long Service was good and car wash w More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pedroso , knowledgeable and attentive
Nov 21, 2024 -

Infiniti of South Miami responded

Hello None23, thank you; we appreciate your feedback!

September 28, 2024

The service department is excellent. They pick up and deliver your car and personnel is very courteous More

by PRINCESSVAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Piedras, Luis Maldonado-Rodriguez
Nov 21, 2024 -

Infiniti of South Miami responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 28, 2024

I have gone to this dealership for the last 21 years because of the service department especially my service coordinator Steve Anteen. The service department is hands down the BEST. Steve always is in c More

by MELIS7012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Anteen
Nov 21, 2024 -

Infiniti of South Miami responded

Melis7012, we strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of South Miami.

September 28, 2024

Roberto Piedra is fantastic he’s focused on customer service and keeping the customer happy More

by MELMONTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Piedra
Nov 21, 2024 -

Infiniti of South Miami responded

Melmonta, thank you for sharing your positive experience!

September 28, 2024

Prompt Excellent service top quality loaner and completed as promised 1 2 3 4 5 More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 21, 2024 -

Infiniti of South Miami responded

N/a, we are very happy we could provide you with a positive experience!

September 28, 2024

Excellent service. Robert Piedra goes beyong any expectations to ensure that all customers are very well taken care of. More

by GBURBINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Infiniti of South Miami responded

Gburbina, we're so glad that we were able to go above and beyond your expectations!

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