Infiniti of South Miami

Great service from service advisor, quick and on time service, friendly, very professional Uber service is a great incentive service, friendly, very professional Uber service is a great incentive More

Exelent job. nace price.and beutiful people.very proffecinal.beutifull person.nace cars.beutiful job nace price.and beutiful people.very proffecinal.beutifull person.nace cars.beutiful job More

I’ve been going to Infiniti Service Center for over 10yrs for my QX80. Elvis has been my Service agent since day one. Elvis is a valuable employee for you guys and the reason why I still go there. When I beg for my QX80. Elvis has been my Service agent since day one. Elvis is a valuable employee for you guys and the reason why I still go there. When I began going there the service was 5 stars. The work was completed in a timely manner and issues on vehicles were taken care on the first visit. I’ve observed your mechanic (work) area which use to be full now barely has 2 mechanics working. The service agent’s desks are full of work orders that are backed up. Back then the service staff and sales personnel felt like one big family working together and they would all greet you when passing by. Now the service area and sales area seem like two different entities. Vehicle were always washed after any type of service now you’re lucky if there is a car washer on the premises. The staff looks over worked and unhappy. Like I stated above the only reason I still take my vehicle over is because your service agent Elvis. He is always professional and courteous and returns my call right away. He takes his time to answer all my questions. I never feel rushed out of there. I call him and he always finds a way to take my vehicle right away for service even if it’s last minute. He gets me a loaner when needed if the work is going to take a couple of days. Another thing, don’t you think if we own an Infiniti and you get us a loaner it would be an Infiniti? That way if I ever want to buy another vehicle hey I really enjoyed driving this loaner they lend me while my vehicle was getting worked on. Instead you guys send us to a car rental place with horrible service and get a car that is your competition. You guys are better than this. I’m amazed you guys haven’t lost Elvis. Sorry for the hard truth but sometimes this is what it takes for improvements to be made. I’m not a keyboard warrior my name is Jose Santos and my number is (305) 801-4576 if you have any questions. More

Excellent service and very professional. Jorge made the experience fast and smooth and delivered the vehicle to my door step. Jorge made the experience fast and smooth and delivered the vehicle to my door step. More

Excelent service and excellent presentarion fot he car. I recommended to everybody the dealer. Thanks I recommended to everybody the dealer. Thanks More

Great service very happy with Steve Anteen my service guy. He makes everything easy Thanks for great service guy. He makes everything easy Thanks for great service More

Excellent my service writer Steve Anteen it’s always a pleasure work with him and the service department. pleasure work with him and the service department. More

Excellent service, the best purchase experience, Orlando is a great sales consultant, overall a ten for the dealer is a great sales consultant, overall a ten for the dealer More

Buenas tardes fue una bonita y agradable experiencia me trataron muy bien fueron muy amables conmigo y me siento muy feliz con la compra Grasias por todo trataron muy bien fueron muy amables conmigo y me siento muy feliz con la compra Grasias por todo More

Everything was excellent. I love the way the stuff they are doing their job. And they make you like we’re family. I would to say continue to keep up the work ! I love the way the stuff they are doing their job. And they make you like we’re family. I would to say continue to keep up the work ! More