
Infiniti of Smithtown
St. James, NY
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795 Reviews of Infiniti of Smithtown
Robert Gould took care of problem. The repair was perfect. The vehicle was taken in on time, a loaner was ready and the repair came out perfect. I can't ask for more than that. The vehicle was taken in on time, a loaner was ready and the repair came out perfect. I can't ask for more than that. More
New Q50 Sport So excited to have my new Q50 Sport! Love this car and the Competition Infiniti team made the process so pleasurable! Thank you, Jacqueline B So excited to have my new Q50 Sport! Love this car and the Competition Infiniti team made the process so pleasurable! Thank you, Jacqueline B More
Another satisfied customer Competition maintains a standard of providing service great service to there customers. Robert Gould has great customer service skills and on my last Competition maintains a standard of providing service great service to there customers. Robert Gould has great customer service skills and on my last visit he really provided me the info I needed concerning the things I needed to address about my vehicle. Needless to say I left on that day a very satisfied customer. More
Purchase of Pre-owned Q70 Purchased a pre-owned Q70 from Competition Infiniti, Vinny Q and Akida White. The experience far exceeded my expectations. Vinny was incredibly know Purchased a pre-owned Q70 from Competition Infiniti, Vinny Q and Akida White. The experience far exceeded my expectations. Vinny was incredibly knowledgeable and patient. We spend a great deal of time considering the various options on each vehicle that I was considering. After deciding which Q70 I wanted to purchase, Akida White couldn't have made the sales process any easier. Excellent experience from an excellent dealership. These two individuals exemplify the quality of Infiniti. More
Excellent Competition Infiniti is our dealership the past 10 years the addition of Paul Matriciano has made our buying experience even more pleasurable Knowle Competition Infiniti is our dealership the past 10 years the addition of Paul Matriciano has made our buying experience even more pleasurable Knowledgeable and a great personality good combination for a salesperson ! More
Champion Paul is a true champion in this field. He has perfected customer sales and service to an art form. Instantly when we met I knew I was in good hands. H Paul is a true champion in this field. He has perfected customer sales and service to an art form. Instantly when we met I knew I was in good hands. He knew everything about the car I was interested in. He anticipated the questions I was going to ask and was well prepared. He took his time with me and made me feel important and didn’t treat me like another sale. He could teach other salespeople how it’s done. He is one of the reasons I bought from him and not another dealership. More
Quick and easy Arrived for oil change service & NYS inspection, and was greeted and signed in by Damian (didn’t get his surname). Chris (last name?) came to the wait Arrived for oil change service & NYS inspection, and was greeted and signed in by Damian (didn’t get his surname). Chris (last name?) came to the waiting area, reviewed my work order for signature, and went off to ‘get ‘er done’ (my words). After a short wait, he returned to tell me my service was completed and I was ready to go. Made my payment, and upon going to my car found Chris doing some after wash touchup to remove some stubborn road tar or other from the rocker panel area of the car-very quality conscious!! To sum up: very professional service group, from reception at service intake to cashier (thanks Rose!), and very dedicated. More
Excellent! I’d like to thank Paul at Competition INFINITI! He’s by far the best salesman. Thank you so much for your patience. -Gabriella & Giovanni I’d like to thank Paul at Competition INFINITI! He’s by far the best salesman. Thank you so much for your patience. -Gabriella & Giovanni More
Phenomenal service I took my car in for a scheduled oil change and tire rotation. I planned on getting a loaner car. I asked Damian how long it would take and he said, “ I took my car in for a scheduled oil change and tire rotation. I planned on getting a loaner car. I asked Damian how long it would take and he said, “I can have you out of here in no more than an hour”. I couldn’t see taking a loaner car for an hour so I waited. Well, true to his word, the car was ready, yes with a complimentary wash in about 45 minutes. He came and told me I could use a rear wiper, but I declined and ordered one on Amazon. I cannot tell you how kind and polite Damian was. I always have received excellent courteous service at Smithtown Infiniti, but his whole demeanor, body language was just extraordinary! There is definitely something special about him. Nothing phony or condescending. I couldn’t help but overhear conventions with other customers, and he is amazing! So patient, and takes time to explain everything! Thank you Damian, and Smithtown Infiniti! More
Very impressed Paul Matriciano was wonderful. He was very helpful, courteous, and professional. My entire experience in leasing my new QX60 was smooth and simple. He Paul Matriciano was wonderful. He was very helpful, courteous, and professional. My entire experience in leasing my new QX60 was smooth and simple. He found the exact car that I wanted for the price I expected. I would go back when my lease is finished for another. More