Indy Wholesale Direct

Average buying experience. Car was wrecked and total in an accident 5 months after purchase. I bought there 3year/36,000 mile warranty for $2,500 thats refundable. I asked for Car was wrecked and total in an accident 5 months after purchase. I bought there 3year/36,000 mile warranty for $2,500 thats refundable. I asked for a refund of my warranty before labor day weekend and its july and still aint got my refund back. They wanted me to buy a new car and use the refund money and i didnt want anything they had and keep running me around saying the checks in the mail and when i first started calling about they were very rude saying they werent holding my money and i never even brought that up. Very unprofessional and vindictive if you dont do what they want. Its been 3 months and still no money. Never again would i consider doing business. Ive even been in there 3 times about it. First they said it takes 3 weeks and it goes to the finance company. The insurance paid the car off. Then they said they would roll it over i said if its not your money how can you roll it over. Now for 3 weeks its been in the mail. Never again with this place. Im on disability and saved up 4,000 for a new car to try and go back to work and was a 1,200 short for a very nice vehicle i was given a deal on because of my budget and because they have ran me around lost out. Just a warning to anybody in the future. Even when i had the warranty they wouldnt fix my car because they said they were 3 months booked up and to take it somewhere else and pay the deductible. Dont recommend. More

This place knows whats up! They have the coolest dealership I have ever seen with an amazing amount of inventory. They have something for everyone! I purchased a Nissan and They have the coolest dealership I have ever seen with an amazing amount of inventory. They have something for everyone! I purchased a Nissan and Rogue and they took their time to explain different warranty options to help me get what was best for me. I have since had to use my warranty and the work my vehicle needed done was completely covered. I will reccomend this dealership to anyone! More

This place is a complete rip off they will promise you a arm and leg. For the repair of your vehicle from them upon you’re purchasing. They have a old sales tactic that try’s to keep you their upon hours, t arm and leg. For the repair of your vehicle from them upon you’re purchasing. They have a old sales tactic that try’s to keep you their upon hours, to mentally drain you, they also have you upon finishing the last page or last few pages on you’re contract leave a good review for them on google. Most customers with this company felt excitement to get into a vehicle they love as did I. I was excited so I left a five star review with a great experience but if I could change and update my review from those five stars and my happy review from back then. I most definitely would change it for 0 stars. All Buyers Beware Don’t Believe google reviews or most bbb reviews… All’s I got to say if you don’t believe my review good luck to you and your wallet. You’ll see within about three to four weeks after you first purchase the vehicle. Because of this dealer I am out of a vehicle that sits in a parking lot and still unfortunately have to pay monthly on…. Don’t fall for their claims of Christianity and doing the right thing they don’t give a **** it’s you’re green is all their after there not here for us the customers or even willing to repair the issues that have occurred. They will tell you they will have a tech look at it, they will also promise repairs but out of a couple times their tech has looked at it the same issue has reoccurred multiple times… this is a long review I could go on longer…. ONCE AGAIN DONT BUY FROM HERE OR FALL INTO THERE PROMISE TRAP OR YOU’LL MORE THAN LIKELY BE OUT 5 GRAND OR MORE IN REPAIRS…. More

Ok, it’s a long story but worth reading if considering buying from this place. So I bought a 2010 Nissan pathfinder from this place last year and part of the agreement of buying the car they said they wou buying from this place. So I bought a 2010 Nissan pathfinder from this place last year and part of the agreement of buying the car they said they would fix a few things that were wrong when I test drove it. Most were small issues but the main thing wrong was the A/C was blowing warm air. I live in Fort Wayne mind you so I had to bring it to Indy for them to fix the a.c. The first time I brought it they said they had to repair the a.c lines and it was fixed. 1 week later it was super loud and all the Freon ran out. So I took it back and had them fix it again. Long story short I’ve now taken it to them 4 separate times and every time I bring it home, a week or so later, it blows warm air. They told me they needed to replace the a.c lines, said they had to take my body off my frame to re-run the lines. Then said they figured a way around it. So in a nutshell, the end of last summer I got my car back for the 4th time and the ac was working, I didn’t need to use it anymore because it was winter. Well I go to turn it on the other day and it’s not working again. So basically I’m over driving it 2 hrs away. Leaving it for multiple days, missing work, then it still not being fixed. I guess I’m going to have to shell out my own money to get it fixed. So basically buying a car from this place is a terrible idea. Buying the warranty and letting anyone there try and work on your car is absolutely a TERRIBLE idea. They obviously have no idea how to work on cars. And the ONLY REASON they fixed my a.c was because they refused to do it after I took the car home so I wrote a review and they called me the next day lol. I just figured I should let everyone know how this place works. So if you do buy a car from this place make sure you have absolutely everything in writing and 100% don’t buy the warranty. The mechanics are obviously worthless! More

I had never purchased a car sight unseen before but with the help of Indy Wholesale Direct the process was so smooth and enjoyable. They gave me great details of my car, sent me photos and videos, and helpe the help of Indy Wholesale Direct the process was so smooth and enjoyable. They gave me great details of my car, sent me photos and videos, and helped walk me through all my financing options. They even set up my delivery for me! I love my Yukon Denali and recommend Indy Wholesale Direct to everyone! More

Wonderful service with a huge selection. The Finance team was knowledgeable and helped me get a great deal for my scenario. The Finance team was knowledgeable and helped me get a great deal for my scenario. More

Great people to work with. I can see why their finance department is so well respected. Aaron, Jason and Jeff were all phenominal! I can see why their finance department is so well respected. Aaron, Jason and Jeff were all phenominal! More

Excellent buying experience from start to finish. They preapproved me for a loan that was better than my bank and the car was in excellent shape when I arrived. Thanks IWD. You all are great and will They preapproved me for a loan that was better than my bank and the car was in excellent shape when I arrived. Thanks IWD. You all are great and will be hearing from my friends and family soon. You've earned my business from here on out. More

Everyone is extremely friendly and helpful! I always feel like I am in good hands when I am here. I always feel like I am in good hands when I am here. More

The selection at this place is awesome! They also have an indoor car lot so you can visit rain or shine. Have had nothing but great experiences! They also have an indoor car lot so you can visit rain or shine. Have had nothing but great experiences! More