
Indy Wholesale Direct
Carmel, IN
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Thanks Bryson for all your help and also thanks John for making the process very easy and smooth came in and got a great vehicle with a warranty couldn't be happier John In finance definitely knows what he' making the process very easy and smooth came in and got a great vehicle with a warranty couldn't be happier John In finance definitely knows what he's doing to let me leave with another vehicle with my credit score is amazing I'll be back More
4-13-24 Bought a 2018 Infinit Q50 Sport for $28,000. Had a welded subframe and cracked trans case/front differential. Car fax showed no accident. Indy Wholesale Direct direct said they inspected the Had a welded subframe and cracked trans case/front differential. Car fax showed no accident. Indy Wholesale Direct direct said they inspected the vehicle but would not make any repairs. Would never recommend buying from this dealership. More
Where to start, bought a low mileage 2010 honda element for just under 18,000 which is about 5,000 over blue book value but low mileage meant a lot to me. Car was delivered late due to one issue after the for just under 18,000 which is about 5,000 over blue book value but low mileage meant a lot to me. Car was delivered late due to one issue after the next. First day - Now hold on here is where it gets good. *Oil not changed, *three different kinds of tires (dry rotted). *serpentine belt frayed and split, *lower ball joints bad, *intermediate shaft is leaking, as well as *both front axles have no grease in them. Vehicle cannot be driven with cruise because it shakes so bad. To accelerate you have to drive very slow or it shakes and shimmies. Car is now parked as I now have $20,000 and still don’t have everything fixed and don’t feel safe driving it. Sent paperwork and pictures dealer says they will help out but usually just get one communication from them per day to my two or three times asking per day for help. The man said that if they would have fixed all of that then I couldn’t have afforded the vehicle lol. So they say they do something like an 11 point check - guess they just check and don’t fix anything. They say they can’t figure out what they want to do and keep dragging it out. I am sick to my stomach over this mess. I will spread the word loud and far about this dealer so that maybe I can save someone else from this nightmare. Oh ya and the pictures they take lol lighting this car looks nothing like the photos. Nicks, scratches, clear coat gone in areas, nasty dirty seats, plastic all tore up. This company is an all new level of low. Please stay away don’t deal with these people. Thursday May 15th was the first email and today is May 24th and so far all I have are dead words, no action. I needed a good vehicle to take my husband for his cancer treatments and now, well it was all for nothing and Im making payments on a yard ornament. Take a look at the Better Business Bureau also I left a review on there along with many others. When I find more places to leave reviews, I will do so. It’s been suggested to me to go to the newspaper, so I’m gonna check that out. If you’ve been shafted by these people and done wrong, do everything in your power to leave bad reviews maybe we can save some other poor soul. More
Thanks to John in finance for getting me approved after going to three other dealerships and being told I needed a co signer he was able to get me approved same day with no games was way to smooth I highly going to three other dealerships and being told I needed a co signer he was able to get me approved same day with no games was way to smooth I highly recommend them come see John at Indy wholesale direct he will get u into a nice vehicle More
I had a great experience with Indy Wholesale Direct. Their staff was knowledgeable and kind. They treated me like a person and not just another customer. I highly recommend this dealership. Their staff was knowledgeable and kind. They treated me like a person and not just another customer. I highly recommend this dealership. More
I am so disappointed , dissatisfied, and already had to take to shop for repairs, exhaust/muffler. Not happy at all, now check engine light is on and it feels like the motor is still running when I turn take to shop for repairs, exhaust/muffler. Not happy at all, now check engine light is on and it feels like the motor is still running when I turn the vehicle off. UNBELIEVABLE More
Had a great experience buying a car here ,very friendly and helpful staff. I want to thank my salesman Jay Griggs for helping buy my 2008 Nissan 350z convertible. and helpful staff. I want to thank my salesman Jay Griggs for helping buy my 2008 Nissan 350z convertible. More
This place is all about making a sell and that is. I highly recommend you don't buy from them. Took one car on test drive and shifted hard. Was told the warranty would cover it. Then test drove anot I highly recommend you don't buy from them. Took one car on test drive and shifted hard. Was told the warranty would cover it. Then test drove another car. Keep in mind they keep in the city so really can't test drive it good. So I purchased the second car I test drove. Drove it home on the interstate and rode like a log wagon. Took it to my mechanic he found it had a small oil leak from a gasket. Three bent rims and two bad tires. I called and talked to CJ the manager and was willing to look into for me. Since that phone call we have not spoken on the phone just through text. I call I get voicemail. He said since we bought it as is nothing he could do but is willing to talk about options, through text keep in mind. He also stated we had an option to get a third party inspection done on it but that was not told to us through the whole day we spent there. Words from his mouth during a phone was they only do a safety inspection and look for lights on that are on the dash. There was also some cosmic damage that I wanted fixed before purchasing but there answer to that was giving an $1,000 more on trade bc they didn't want to deal with it. Also while in the dealership two customers brought there cars in for warranty repairs both looked unsatisfied about the outcome of it. One of them said they want to cancel the warranty because all the work that needs to be done is not covered. I will not be buying from them again ever! Watch out if you go And mark my words they will comment on this post and tell me to call them so they can help. How can I call and talk when I get voicemail. More
Bought a 2013 focus xx. Problems right off the bat. Only had 1 windshield whiper and in taking responsibility i didnt check the whipers until on my way home and seen it. The Problems right off the bat. Only had 1 windshield whiper and in taking responsibility i didnt check the whipers until on my way home and seen it. The salesman had the equipment for it in the bacm seat and it looked like he just shoved it under the seat because i found it when i got home. They did fix the whiper i will give them that but i bought a warranty and i was having issues with the fuel tank and wanted them to fix it they said they were to backed up and told me i would be better off paying the 100 dollar deductible for out of shop repairs and do it elsewhere. Somebody ended up hitting my car and it was totaled i decided to go back and i gave them another shot bought a 2011 bmw 335i with 80 something thousand miles figured it would be a decent deal 4 or 5 months later after replacing the radiator and fixing other scheduled maintenance repairs the car is now sitting in my driveway with a blown motor and tranny. They get cars from auctions then just throw them out for sale is what it seems like. Nice staff just horrible business. I recommend anybody buying a car to definitely pay the extra money have it inspected by a reputable mechanic or specialists. Ive bought 2 cars and both ended up being mechanically unsound. And im not the type that doesnt make sure the oil and fluids are changed. I took it to a shop shortly after buying had them check the tranny fluid and other fluids and other points. Also went on the BMW registry and pulled the cars service records up and started going through what would need to be done. Just please be careful buying a car from these guys. More