Indy Wholesale Direct
Carmel, IN
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We drove to the north side to see a MINI Cooper, the pictures looked great. When we arrived the MINI looked like it needed some work, the windshield was cracked, all 4 wheels were suffering from curb ra pictures looked great. When we arrived the MINI looked like it needed some work, the windshield was cracked, all 4 wheels were suffering from curb rash, there was a bad keying scratch on one side. It looked so bad we didn’t even look inside. A week later we went back to see if the car had been taken care of, this time we drove it and liked it. Gordon was our salesperson. He assured us the wheels and the large scratch would be taken care of if we gave them a few days. About a week later the MINI was done. All had been addressed and the car looked great. Will was our finance person, we signed up for an extended warranty, we weren’t sure we wanted it, so over the weekend we canceled it. They refunded our money within 2 days. WOW, great customer customer service. We also worked with a young man and another older man. I would definitely do business with them again More
I love the service I had today. Very quick and efficient. I like how friendly he staff was and how clean the area was especially during COVID-19. Great Job. I like how friendly he staff was and how clean the area was especially during COVID-19. Great Job. More
Excellent Every thing they told me they can do got done. Sometimes buying a new car can get a lil stressful. Not hear thanks. Gordon & John pretty sure ill be s Every thing they told me they can do got done. Sometimes buying a new car can get a lil stressful. Not hear thanks. Gordon & John pretty sure ill be seeing y’all soon. More
Great experience. Everyone was extremely friendly and easy to work with. They were so helpful with financing and answering questions. I would definitely buy through them again! easy to work with. They were so helpful with financing and answering questions. I would definitely buy through them again! More
Awesome Dealer With Fabulous Customer Service! I cannot say enough about Indy Wholesale Direct and how great they treat their customers. I had a wonderful purchasing experience with them. I highly I cannot say enough about Indy Wholesale Direct and how great they treat their customers. I had a wonderful purchasing experience with them. I highly recommend this dealer. I would like to thank Tonya (for answering unlimited questions), Jason (for a perfect test drive) John (Mr. quick in finance on moving me on my way with the car) - And, A Super Great Guy is Gordon Barnes that gave me a great deal. You Definitely Rock Indy Wholesale Direct! Jeff Owens - Fortville, Indiana More
The service was quite good. I would recommend them to my friends. However, we discovered the left brake light was not working upon arriving at our home. friends. However, we discovered the left brake light was not working upon arriving at our home. More
Easy to work with no pressure laid back approach John in Easy to work with no pressure laid back approach John in the finance department is the best ever Had just what we have been looking for Easy to work with no pressure laid back approach John in the finance department is the best ever Had just what we have been looking for More
Multiple time buyer This is my 16th transaction with IWD and each one has been very pleasant! They seem to have the nicest cars at the best prices and their new service This is my 16th transaction with IWD and each one has been very pleasant! They seem to have the nicest cars at the best prices and their new service center is great! Highly recommended. More
Great place to buy a car. They gave me a good trade in value and made getting the car I wanted so easy! They fixed all items I thought needed attention without hesitation. We’ll be back! value and made getting the car I wanted so easy! They fixed all items I thought needed attention without hesitation. We’ll be back! More