Indy Wholesale Direct

Did an absolutely amazing job without putting pressure on. Got me a great deal without exceeding my budget. on. Got me a great deal without exceeding my budget. More

They worked with us to make sure our experience was exactly what we wanted. Jason in finance was great to work with and helped make sure we got the perfect car for us. exactly what we wanted. Jason in finance was great to work with and helped make sure we got the perfect car for us. More

I am so disappointed that a business would treat a Disabled Veteran this way. My friend (Navy Vet) really wanted to have a Jeep like she drove before her stroke. Over the last two years she had seve Disabled Veteran this way. My friend (Navy Vet) really wanted to have a Jeep like she drove before her stroke. Over the last two years she had several surgical procedures and therapy and an extensive exercise routine. And she felt ready to get herself a Jeep. After driving to multiple dealers, she found a jeep online she liked at Indy Wholsesale Direct in Carmel, Indiana. I rode with her for 4 hours to see if she wanted it. She did and she bought it. About 60 miles down the road towards home she realized she had left her handicapped placard in the car she traded in so she pulled over and called back. The man that answered the phone assured her they would mail it to her. About a week went by and she called to see why she didn’t have the placard yet. Along with mobility limitations the stroke left her with some trouble communicating and she gets frustrated, stutters, and can’t always find her words. The call was really hard for her. She asked me to call for her so for several days I called every day and got to leave messages on multiple different voicemails. I asked to speak to management but he doesn’t return voicemails either. I did speak to one person that said he had given the placard to the salesman on November 5th. Then my friend called up there and the lady told her that I had spoken to the salesman and we had figured it out. That was not true. So I called and was told the card had been put in the mail on the previous Monday. It never arrived. She got run around, lied to and ignored. All that needed to happen was for one of them to put a piece of plastic covered cardboard in an envelope, stick on a stamp and mail it. Or apologize for losing it, or throwing it in the garbage, or whatever they really did with it. I am terribly disappointed to see haw how upset, powerless, and angry the situation made her feel. After my friend’s mechanic fixed the 4 wheel drive that did not work when she bought it, and the hole in the fuel line, she likes the Jeep. I’d say if you are extremely confident of your ability to check a vehicle over for problems, sure you will not need any kind of follow-up with the staff, and you are not a Disabled Vet it might be an ok place to shop. And if you are from Illinois remind them not to just put the license plates from your trade in on the newly purchased vehicle. The lady at the local Illinois Secretary of State says that was illegal. More

Great presentation of cars salesman was really nice guy car that you had I really wasn't interested in it cuz had a lot of paint work on it otherwise it wasn't too bad a car still looking for one I watch y car that you had I really wasn't interested in it cuz had a lot of paint work on it otherwise it wasn't too bad a car still looking for one I watch your ads on Facebook everyday thanks for your help More

First time car buyer- had a lot of anxiety about trying to find a car and what to look for. Everyone at Indy Wholesale District was extremely helpful, friendly and professional! Love my new car!!!!!! to find a car and what to look for. Everyone at Indy Wholesale District was extremely helpful, friendly and professional! Love my new car!!!!!! More

Good experience. Took the time to show me everything. No rush. Pleasant experience. Thank you. No rush. Pleasant experience. Thank you. More

This dealer sold us a lemon used car. Multiple phone calls (transferred to voicemail) with no calls back. Purchased the car and check engine light comes on on the way home. Take to two different mechani calls (transferred to voicemail) with no calls back. Purchased the car and check engine light comes on on the way home. Take to two different mechanics and they tell me to take it back! Not worth fixing more than $3000 worth of damage. More

My husband and I just purchased a new vehicle with Keith and Jason and so far we are loving our new vehicle.They worked really hard to get us the luxury vehicle we wanted.Thank you so much! and Jason and so far we are loving our new vehicle.They worked really hard to get us the luxury vehicle we wanted.Thank you so much! More

Asked for photos emailed to me, had several sales people contact me on other vehicles that they were selling, never receive photos contact me on other vehicles that they were selling, never receive photos More

I purchased the vehicle. Great price and staff.This I purchased the vehicle. Great price and staff. This place is awesome. Very satisfied customer!! I purchased the vehicle. Great price and staff. This place is awesome. Very satisfied customer!! More