Indy Wholesale Direct
Carmel, IN
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This is, without a doubt, the worst dealership I’ve ever purchased from. Bought a car and on the very first day, driving less than 30 miles, had a check engine light. Fought for multiple months to have it r purchased from. Bought a car and on the very first day, driving less than 30 miles, had a check engine light. Fought for multiple months to have it repaired only for them to tell me I should have bought an extended warranty. I called their warranty company and was told they would NEVER have covered it as it appears the dealer was hiding a problem. I Finally got them to complete a repair (that they still charged $1800 for) and again, very FIRST DAY after getting it back, it would not drive. Now I have to spend $2500 fixing it elsewhere. I bought the car “as is” but even so after spending $9000 I would expect it to drive forget than 30 miles before having catastrophic engine issues. This place will not answer any calls or texts after a car has been purchased. I went days without responses until leaving a review and they responded the next morning by 8am. Also the management team threatens anyone that leaves a review with legal action. The manager, CJ, did this to me after doing a $60 diagnosis on my car and asking me to “sign to release the car” back to me then saying I signed to leave no reviews. I’ll update with pictures when he inevitably tells me he’s going to contact his legal department again. Please read the negative reviews of this company. They are absolutely horrendous and the last place I would ever recommend to buy a car from if you want any form of after purchase care or a legitimate vehicle without problems. More
Bought new car here from JJ Williams. He was very helpful and had great insight into the type of vehicle that I liked and fit me. Other staff here was also very friendly and helpful He was very helpful and had great insight into the type of vehicle that I liked and fit me. Other staff here was also very friendly and helpful More
Thanks Bryson for all your help and also thanks John for making the process very easy and smooth came in and got a great vehicle with a warranty couldn't be happier John In finance definitely knows what he' making the process very easy and smooth came in and got a great vehicle with a warranty couldn't be happier John In finance definitely knows what he's doing to let me leave with another vehicle with my credit score is amazing I'll be back More
4-13-24 Bought a 2018 Infinit Q50 Sport for $28,000. Had a welded subframe and cracked trans case/front differential. Car fax showed no accident. Indy Wholesale Direct direct said they inspected the Had a welded subframe and cracked trans case/front differential. Car fax showed no accident. Indy Wholesale Direct direct said they inspected the vehicle but would not make any repairs. Would never recommend buying from this dealership. More
Where to start, bought a low mileage 2010 honda element for just under 18,000 which is about 5,000 over blue book value but low mileage meant a lot to me. Car was delivered late due to one issue after the for just under 18,000 which is about 5,000 over blue book value but low mileage meant a lot to me. Car was delivered late due to one issue after the next. First day - Now hold on here is where it gets good. *Oil not changed, *three different kinds of tires (dry rotted). *serpentine belt frayed and split, *lower ball joints bad, *intermediate shaft is leaking, as well as *both front axles have no grease in them. Vehicle cannot be driven with cruise because it shakes so bad. To accelerate you have to drive very slow or it shakes and shimmies. Car is now parked as I now have $20,000 and still don’t have everything fixed and don’t feel safe driving it. Sent paperwork and pictures dealer says they will help out but usually just get one communication from them per day to my two or three times asking per day for help. The man said that if they would have fixed all of that then I couldn’t have afforded the vehicle lol. So they say they do something like an 11 point check - guess they just check and don’t fix anything. They say they can’t figure out what they want to do and keep dragging it out. I am sick to my stomach over this mess. I will spread the word loud and far about this dealer so that maybe I can save someone else from this nightmare. Oh ya and the pictures they take lol lighting this car looks nothing like the photos. Nicks, scratches, clear coat gone in areas, nasty dirty seats, plastic all tore up. This company is an all new level of low. Please stay away don’t deal with these people. Thursday May 15th was the first email and today is May 24th and so far all I have are dead words, no action. I needed a good vehicle to take my husband for his cancer treatments and now, well it was all for nothing and Im making payments on a yard ornament. Take a look at the Better Business Bureau also I left a review on there along with many others. When I find more places to leave reviews, I will do so. It’s been suggested to me to go to the newspaper, so I’m gonna check that out. If you’ve been shafted by these people and done wrong, do everything in your power to leave bad reviews maybe we can save some other poor soul. More
Thanks to John in finance for getting me approved after going to three other dealerships and being told I needed a co signer he was able to get me approved same day with no games was way to smooth I highly going to three other dealerships and being told I needed a co signer he was able to get me approved same day with no games was way to smooth I highly recommend them come see John at Indy wholesale direct he will get u into a nice vehicle More
I had a great experience with Indy Wholesale Direct. Their staff was knowledgeable and kind. They treated me like a person and not just another customer. I highly recommend this dealership. Their staff was knowledgeable and kind. They treated me like a person and not just another customer. I highly recommend this dealership. More
I am so disappointed , dissatisfied, and already had to take to shop for repairs, exhaust/muffler. Not happy at all, now check engine light is on and it feels like the motor is still running when I turn take to shop for repairs, exhaust/muffler. Not happy at all, now check engine light is on and it feels like the motor is still running when I turn the vehicle off. UNBELIEVABLE More