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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

August 29, 2020

Great service and service was finished much sooner than expected. I would come back here again. I appreciate their friendless and candor on how long I might have to wait. More

by Honda Insight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Aug 30, 2020 -

Indy Honda responded

Thank you for the great review! We are happy to know that you enjoyed our services. We look forward to working with you again!

August 29, 2020

I have recommended Indy Honda for the last 8 years. That's how long you have been servicing my CR-V. I cannot say enough about your service department. You guys are the best. Thank you. More

by 723MJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley, Kevin McDaniel, Heather Schultz
Aug 30, 2020 -

Indy Honda responded

Thank you for your feedback about the services for your CR-V the past 8 years. We value consistency and quality in the service we provide and we're so happy to receive this feedback from you. Thank you so much again!

August 28, 2020

Indy Honda was able to get my car in right when I needed it and did a great job and explained my car's codes and how to read them. Very professional and friendly! More

by afallon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Aug 29, 2020 -

Indy Honda responded

Fallon, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

August 28, 2020

Nice efficient and making sure my service was good, left my car clean and washed,even showed me my repair.seemed to car about quality of service. More

by annwhite6828
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Aug 29, 2020 -

Indy Honda responded

thank you so much for your feedback! Kevin and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 27, 2020

Indy Honda was by far the most enjoyable car dealership I have been to. All of the staff was so kind. Everyone that I worked with went above and beyond to make sure that I got a great deal. I have never left More

by MADDIE_KOHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa King, Ryan Adams
Aug 27, 2020 -

Indy Honda responded

Thank you so much for your sweet words, Maddie! We take pleasure in hearing that our team is working hard and our guests are leaving with a smile on their faces. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon!

August 26, 2020

Great service. Always friendly. Kevin McDaniel Help me with my questions and give great success in figuring out my questions. Best service of any dealership I’ve used in the past. More

by TCINMANG
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Aug 27, 2020 -

Indy Honda responded

Thank you for the wonderful review! We are pleased to learn that Kevin's knowledge and expertise answered all your questions so satisfactorily. If there is anything else we can answer for you, please be sure to let us know!

August 26, 2020

They were awesome and the service was excellent! They were fast and very knowledgeable. If an issue came up they were quick to inform me. I would recommend them to anyone! More

by JAMES.BURKARDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley, Kevin McDaniel, Jim Mills, Heather Schultz
Aug 27, 2020 -

Indy Honda responded

Thank you for the great review, James! We are so happy to see that our team went above and beyond to ensure your satisfaction. Your recommendation is appreciated; please come back at any time.

August 26, 2020

I have no problem with the actual work done. However, I had an appointment and didn't get my car back for more than an hour! I wasn't the only customer with that problem. Your service overbooked customers! More

by NANCYFLANIGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know the name
Aug 26, 2020 -

Indy Honda responded

Nancy, I am concerned to learn about your dissatisfaction regarding the time it took to complete this service work. Your feedback is important to us and I would appreciate the chance to discuss this with you in greater detail. Please reach out to me at your own convenience. I look forward to connecting with you. Best, David Piercefield General Manager (317) 887-0800

August 25, 2020

Service person was beyond rude and insulting and his customer service skills were substandard. Total lack of respect for customers. Just bad poor service period More

by ELIWELL744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaden
Aug 25, 2020 -

Indy Honda responded

Hello, We are sorry to hear about your experience with our service staff and would like to discuss this instance with you further. We take your satisfaction very seriously and would like the opportunity to remedy the situation. Please give me a call when you have a moment. Best, David Piercefield General Manager (317) 887-0800

August 25, 2020

Indy Honda team members are friendly, informative and helpful. I bought two cars from Indy Honda and had a great experience each time. I highly recommend this dealership. More

by DOZIER.JOHN.DOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Aubrey, Justin Schoettle, Pamu Mand
Aug 26, 2020 -

Indy Honda responded

John, thank you for taking the time to share your great experience with Pamu, Justin, and Chance! We hope you continue to enjoy your new ride, and we are looking forward to working with you again in the future.

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