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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

October 03, 2020

Pamu was very professional, thorough and accommodating. All around pleasant experience. I would not hesitate to recommend Indy Honda to family and friends or anyone. More

by J.DALTON485
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adrian Rising-Moore, Pamu Mand
October 02, 2020

Very quick. First 2 oil changes we’re supposed to be free but apparently this was not written anywhere but the service manager honored it More

by MLTRAMMELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadon
Oct 03, 2020 -

Indy Honda responded

We're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2020

Service salesman didn't appear to have a grasp what the technician did. Said tpms issue was fixed, but then ended up have to quote me a replacement after he said there was no need to replace. Worried the More

by NICHOLAS.SINDERS
Recommend Dealer
No
Employees Worked With
Jadon
Oct 04, 2020 -

Indy Honda responded

Thank you so much for your feedback, Nicholas. We regret to hear about your experience with one of our team members during your visit to Indy Honda. We can assure you our goal is to always give every customer the best experience possible. If you would like to discuss your experience further, please give us a call at (317) 887-0800. David Piercefield General Manager (317) 887-0800

October 02, 2020

Prompt, courteous and knowledgeable Team! I'm a repeat customer because of these fine qualities! I love my beautiful new Accord. A big shout out to LaMont Carroll, our salesman, for showing this technol More

by ROBINB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance in Finance - don't recall his last name, Justin Schoettle, LaMont Carroll
Oct 03, 2020 -

Indy Honda responded

Rob, thank you for taking the time to write a positive review! We are thrilled to hear LaMont, Justin, and Carroll were able to help you find the perfect vehicle and was able to make your overall experience at our dealership outstanding. If you ever need help with your new Accord, feel free to give us a call!

October 02, 2020

Thanks for everything you all did for me. I appreciate it! Indy Honda is a great place to buy a car from. Top notch sales people and everyone is very friendly. More

by MBRIGGS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa King, Scott Hall, Pamu Mand
Oct 03, 2020 -

Indy Honda responded

Hello, we appreciate your excellent feedback! Have a great day.

October 01, 2020

Everything was completed fine. Their payment office is readily available and clean. The telephone appoint set up worked fine. My Honda continues to run fine, More

by alan.schmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Schultz
Oct 01, 2020 -

Indy Honda responded

Thank you for the great review! We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again!

October 01, 2020

Noise I asked to be inspected is still there, parts I asked for days to be ready to pick up weren’t. Parts manager apologized profusely and was really nice and offered to order the part and direct ship i More

by fivestartaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jayden
Oct 03, 2020 -

Indy Honda responded

Hello, I am concerned to learn about your disappointment regarding your service experience and the part that is needed. Please feel free to reach out to me directly so that we can address your concerns. I look forward to connecting with you. Best, David Piercefield General Manager (317) 887-0800

October 01, 2020

I had an 08:30 appt. for an oil change, but, my car did not get done until 10:20. I was not kept updated and when I asked Jadon if my car was finished: his smart xxx remark was, I don’t work on cars. Wrong More

by MINDYBARBE
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jadon, LaMont Carroll
Oct 01, 2020 -

Indy Honda responded

Hello, I regret to learn about your dissatisfaction regarding the time it took to complete your oil change and our level of communication. Please feel free to reach out to me so that we can address your concerns. I look forward to connecting with you. Best, David Piercefield General Manager (317) 887-0800

October 01, 2020

Service was great with my vehicle. Quick service with courteous atmosphere. Thoroughly went over what was done with my vehicle. Completed in a timely manner. More

by gillespie.todd.a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadon Landis
Oct 02, 2020 -

Indy Honda responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and we hope that you will continue to choose us as your dealership!

September 30, 2020

Wonderful experience in purchasing my Honda. Everything went smoothly and we had an awesome sales person assisting us! He was very knowledgable and worked hard to make it a great experience. More

by CJMPAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMont Carroll
Sep 30, 2020 -

Indy Honda responded

Thank you for the positive feedback! We are happy to know that you had a wonderful car-buying experience and to know that our team was knowledgeable and helpful. We truly value your business!

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