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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

October 22, 2020

brought car in for scheduled oil change and tire rotation plus recall items. everything went very well, timely and efficient. Parts for recalls not available so I have to come back, which is a bummer, bu More

by KAYJOHNSON2235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Oct 23, 2020 -

Indy Honda responded

Thank you for the great review, Kay! We are happy to see that our team took care of your oil and your tire rotation in a timely manner. We look forward to working with you when your parts come in.

October 22, 2020

They are always curious and make you comfortable without pressure you into addition services, I don’t have anything else to add I hope this is satifactory More

by KLZUMSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Schultz
Oct 23, 2020 -

Indy Honda responded

Thank you for the fantastic feedback! We are glad to see that our team exceeded your expectations. Please let us know if there is anything else we can do for you.

October 22, 2020

It took to long to get the second problem with my new civic completed( 6 days). Also had a bad experience with Jadon, service adviser, which I explained in a previous survey. More

by GLLOYD900
Recommend Dealer
Yes
Employees Worked With
Jason Nowling, Pamu Mand, Jeff McNeeley
Oct 23, 2020 -

Indy Honda responded

Hello, We are very sorry that your recent interactions with our dealership and staff were not what you were expecting them to be. If you would, I would be happy to talk with you further about your situation as well as discuss your feelings toward the Service Advisor. Please reach out to me at your earliest convenience. Thank you, David Piercefield General Manager (317) 887-0800

October 21, 2020

Jake was great! I have had HORRIBLE experience with car dealerships in the past, so I can be very demanding. He helped me very much! More

by hesssierra2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nowling, Jake Lindsay
Oct 22, 2020 -

Indy Honda responded

Thank you for the wonderful review! Jake was happy to assist you with everything. Please don't hesitate to reach out to us if we can be of any further assistance.

October 21, 2020

The service was excellent and was very impressed by the dealership. Makes me committed to Honda brand. Dealership was 5 star quality. Thank you Honda. More

by PLUTACHRISTOPHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel, Heather Schultz
Oct 21, 2020 -

Indy Honda responded

Hello, Although we are happy to know that you enjoyed our services, I am concerned that your overall experience was only one star. If this was a mistake, can you please edit the rating? If not, please reach out to me so that we can address any concerns you have. Thank you. Best, David Piercefield General Manager (317) 887-0800

Oct 22, 2020 -

PLUTACHRISTOPHER responded

Dealer rating was definitely 5 star. Hope this corrects any error on my part to communicate that.

October 21, 2020

It is always a pleasure working with Kevin. Everything went fine with my oil change. It was recommended that I get two new rear tires. Ended up going elsewhere for those because they were half the price. More

by bschaefer1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 22, 2020 -

Indy Honda responded

We love hearing this! Thank you for the kind review. We will make sure to pass on your compliments to Kevin.

October 20, 2020

Jadon was very nice and his service was excellent. I was very satisfied for the first time because everytime I went there for oil change, I was asked to pay eventhough I got free oil change for 3 years but More

by SUIHLAWNCUAI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jadon
Oct 20, 2020 -

Indy Honda responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 20, 2020

Kevin was very friendly and the servicing was done in a timely manner. He explained everything in a way that made perfect sense to me. More

by saurin rawal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 21, 2020 -

Indy Honda responded

We're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2020

I had Quick great service while waiting. My service record was reviewed with me and filters recommended. I was updated as I was waiting and appreciated it. More

by BOGE777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 21, 2020 -

Indy Honda responded

We're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2020

I have bought and leased 4 cars from Pamu and every time Pamu has been the upmost Amazing. I will continue to go back for all of my car purchasing and service needs. More

by DEBBIE CAWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nowling, Justin Schoettle, Pamu Mand
Oct 21, 2020 -

Indy Honda responded

Debbie, we appreciate your feedback. We are happy to hear we could provide such a great car buying experience. Please let us know if there is anything else we can do for you! Have a great day!

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