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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

March 24, 2020

Very friendly staff. They always take care of me. They always get me out in a timely fashion. Honda has the most excellent service and staff. More

by SAVESSELY
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Mar 24, 2020 -

Indy Honda responded

Our team appreciates your kind comments. Thank you and please have a great day!

March 23, 2020

Indy Honda has been pretty good to me. I bought my first car here two years ago, and the service has been pretty good. When my audio console screen started misbehaving, they knew what was wrong and fixed it More

by VB96
Recommend Dealer
Yes
Employees Worked With
Pamu Mand, Jeff McNeeley
Mar 23, 2020 -

Indy Honda responded

We always want to take care of our customers. It's great that our team could assist you with any concerns related to the interface of your audio console. Please don't hesitate to reach out if anything else comes up!

March 23, 2020

Indy Honda is always easy to get in and get out. they give you good info about your cars status and the service they completed. More

by hitej
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Mar 23, 2020 -

Indy Honda responded

We always want to take great care of our clients and get them in and out as quickly as possible. Let us know if we can do anything else for you. We are here to help.

March 23, 2020

Good service. Dustin was nice, although I was expecting Kevin Baker as mentioned as the advisor via email. Cashier needs customer service training—the two times I’ve been here for maintenance, she’s never More

by MBIAKKU
Recommend Dealer
Yes
Employees Worked With
Dustin Miller
Mar 23, 2020 -

Indy Honda responded

Hello, Thank you for sharing your comments about working with Dustin. I am disappointed to find out about any level of customer service you felt was not satisfactory. I take your feedback seriously and I would appreciate further details. Please give me a call when you can find the time. Best, David Piercefield General Manager (317) 887-0800

March 23, 2020

Recall notice I was pleased with all aspects of this job except one. The gentleman I met with with sign the paperwork seemed not at all concerned about the Coronav More

by SEC2004
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
None of the above
Mar 24, 2020 -

Indy Honda responded

Hello, Thank you for taking a moment of your day to share your satisfaction with our services. We are definitely concerned about the safety of our customers and employees during this time and I would appreciate further feedback about your visit. Please give us a call when you have a moment. Best, David Piercefield General Manager (317) 887-0800

Mar 24, 2020 -

Indy Honda responded

Thank you for the great feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, David Piercefield - General Manager - (317) 887-0800

March 23, 2020

perfect Kevin McDaniel is always the best and takes care of his customers. Friendly so helpful and keeps us updated thru out our experience . He is great More

by JENNIFER.MACALUSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Mar 23, 2020 -

Indy Honda responded

It's wonderful to know of your perfect feedback for Kevin. Thanks for taking a moment to share your experience, Jennifer! We appreciate it and we hope to be of assistance again.

March 23, 2020

Efficient service. The Service Department is always helpful, courteous and efficient. It's always good to work with any of the members of this department, especially Kev More

by relee1829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall, Ryan Nesta, Jeff McNeeley, Kevin McDaniel, Heather Schultz
Mar 23, 2020 -

Indy Honda responded

Thank you so much for your great feedback! It's wonderful to know that Kevin has provided you with such a great level of care. Let us know if we can do anything else for you. Our team is always happy to help!

March 23, 2020

Awesome service Kevin was very friendly and helpful. He listened to me and then provided me advise. He let me know all the options. He didn't push me into one over More

by HH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Mar 24, 2020 -

Indy Honda responded

Thank you for the positive review and rating! We are delighted to know that you had a good service experience with us and that Kevin was friendly, helpful, and attentive! We value your business and we would like you to know that we are always here to help!

March 23, 2020

Everything was generally good. My only complaint was being given an estimate of 1- 1 1/2 hours and then it took 3 hours. I understand things come up but either say “I don’t know how long it will take” More

by lindatatman
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Mar 24, 2020 -

Indy Honda responded

Hi, ​ ​Thank you for your feedback. Although we are happy to know that overall you had a good experience, I am concerned to learn that you were disappointed with your wait time. I would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to me. ​Best, ​David Piercefield General Manager (317) 887-0800

March 21, 2020

Indy Honda always provides friendly professional service and Kevin McDaniel my first contact was very friendly and most efficient in addressing my needs. He explained my options and asked if I had question More

by JANET.KILE
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Mar 21, 2020 -

Indy Honda responded

We will be sure to give Kevin your great feedback, Janet. Thank you for sharing it. We are always happy to assist you.

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