
Indy Auto Man
Indianapolis, IN
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They even fed me while I was here. I bought the car. Not the exact car I wanted and it was dirty when i test drove it(it's being detailed now)but it's what they had and im satisfied. S I bought the car. Not the exact car I wanted and it was dirty when i test drove it(it's being detailed now)but it's what they had and im satisfied. Salesman was nice, good conversation while I waited for paperwork. Even fed me some bbq they had for the employees in the break room. More
Great first buying experience Tabitha and Sam were the sales people that assisted me and both of them were very professional and polite. While at the dealership I was repeatedly o Tabitha and Sam were the sales people that assisted me and both of them were very professional and polite. While at the dealership I was repeatedly offered beverages and asked if there was anything they could get for me. The only downside was how long the finance manger took to process my information, but they did fight to get me the best possible interest rate. Sam and Tabitha were fantastic! More
Great Service Tabitha was my sales associate and she was great at what she does. We were in and out with my new vehicle in no time. I highly recommend this dealer Tabitha was my sales associate and she was great at what she does. We were in and out with my new vehicle in no time. I highly recommend this dealership and Tabitha to anyone searching for a new vehicle. Thanks Tabitha for the help. More
Car purchase I came to buy a particular car. They didn't hassle me with anything else. Was a little slow on getting finished on that Saturday, but that's the weeke I came to buy a particular car. They didn't hassle me with anything else. Was a little slow on getting finished on that Saturday, but that's the weekend rush. Real professional, friendly, and staff takes care of you. More
Needed an SUV No Pressure, good car, fair deal. Good selection of models to choose from. Nice show room. Victor did a nice job during negotiations. I would go back No Pressure, good car, fair deal. Good selection of models to choose from. Nice show room. Victor did a nice job during negotiations. I would go back when I am looking for another vehicle. More
Great The people at Indy auto man was very helpful and answered all of are questions with out bs. They was so nice and polite to my whole family that means The people at Indy auto man was very helpful and answered all of are questions with out bs. They was so nice and polite to my whole family that means a lot to me.Thanks for everything!!! More
Tough start--great finish Searched for weeks online for a vehicle. Found one from IAM. Started off with an anonymous text. Victor replied to my text message promptly. My w Searched for weeks online for a vehicle. Found one from IAM. Started off with an anonymous text. Victor replied to my text message promptly. My wife and I went up on a Saturday. The place was bumpin!!! BUSY BUSY!! We met with Nick. He showed us the car, allowed us to take it for a test drive, etc. We left that day without the car, to think about it. A few days later We decided to purchase the vehicle! I contacted Nick and let him know we would be coming to get it! He was off work the day we made it up and passed us on to Noe. Nick did not do a good job of communicating with us at this point. Reasons I was disappointed: ~~Nick passed us off to someone else ~~Nick failed to communicate with us about all the paperwork and documentation that we should have brought with us the day we purchased the vehicle. This meant I had to contact my wife while she was at work. It also meant we spent about 35-45 minutes trying to track down all the necessary paperwork when I could have easily planned it out the night before and had it ready had he communicated! ~~Nick also gave us a price for the extended warranty that was not valid. Literally told us an amount that would work, we brought a cashiers check for that amount and then were told that amount was not valid! ~~ they did not provide floor mats for the car Reasons we decided to buy the car from IAM anyway: ~~Noe had a great personality, was energetic and seemed sincere to help. He did a great job running interference for Nick. Noe was handed our file and did a great job of getting the paperwork together, keeping me calm and ensuring that we got the deal done! ~~Joel also was pleasant and helpful during my time with him! ~~ We felt like we got a great deal on a very nice car!!! ~~they provided us an IOU for service work for a minor minor scrape/dent we found on the car! I never like buying a car. I always feel like the sales people are just looking at you like $$$$. Nick made us feel this way! Almost like we were wasting his time. We (my wife and I) made mention of that to each other at different points throughout our interaction with him. Noe and Joel did not!!! In fact, they saved the day as this pessimistic, mild mannered, guy was about to walk out the door without a car! Hats off to Noe and Joel! More
Awesome from start to finish I really needed a new car as mine was about to call it quits. Tabatha made it work for me from start to finish. She made something I thought was impos I really needed a new car as mine was about to call it quits. Tabatha made it work for me from start to finish. She made something I thought was impossible a reality. More
New Car Process was flawless. Test drove vehicle. Finalized paperwork. Will fix issues I saw with the vehicle. Sam took good care of me and my wife. Process was flawless. Test drove vehicle. Finalized paperwork. Will fix issues I saw with the vehicle. Sam took good care of me and my wife. More
New car I was scheduled to go test drive a ford and received a call back by Amanda to verify my appointment and was told that Noe would be the associate that I was scheduled to go test drive a ford and received a call back by Amanda to verify my appointment and was told that Noe would be the associate that was going to help me with my test drive and any further assistance. Once we got there it was pretty busy but everyone from the front desk was polite. We then met Noe and he got me situated right away to take the car I selected for a test drive. After I got back Noe helped us finish up the paper work as fast as he could because let me tell you we had my 3 yr and 1 yr girls with us and they were just everywhere so they helped keeping them entertained as well! So on the plus side they are very convenient, helpful, and above all kid friendly. Dmitry was also a big help and guide as to giving us some great restaurant advice because we were all starving! Thank you all at Indy auto man for your awesome help in making this a smooth, easy, and fast experience!!! More