Indy Auto Man

DO NOT waste your time with these people. 90% of the reviews on Google are fake; take a look at yelp to see the honest terrible reviews of this place. After purchasing a $50k car from Ind 90% of the reviews on Google are fake; take a look at yelp to see the honest terrible reviews of this place. After purchasing a $50k car from Indy Auto man it took nearly 100 text messages and many unanswered phone calls to get a $5,150 warranty, that was never discussed with me, removed from my purchase. The $5,150 warranty (exact amount of my down payment) was simply labeled “portfolio” on the bill of sale to hide in there. Neat trick. This process took 2 months. All I wanted was a cancellation confirmation, instead I couldn’t get a phone call back. I was also conned into paying ~$750 in fees for “mandatory catalytic converter etching” - turns out that work was never done in the first place. I was told to go to the dmv 2 weeks after purchase as my title would be mailed there, after wasting more hours of my life at the DMV it turns out they hadn’t sent the title. I had to take another vehicle to work since you can’t drive a vehicle with expired tags on a military base. They couldn’t get the title work done until after my temp tag expired. Last but not least I was promised a second key to the vehicle. I agreed to the full retail price (PLUS paying their $750+ in fraudulent extras) because the comfort access keys for this particular bmw is around $750 total as the dealer has to program it. I was told the key would be shipped out the next day, that was a lie. I was told weeks later the key was shipped, that was a lie. I was then told they sent the key to the wrong address (how do you mess that up?) and finally when an envelope shows up 3.5 months later with a hole in it and a $1.50 stamp I’m told that “Indy auto man held up their part of the agreement it must’ve got lost in shipping” Apparently shipping an envelope without insurance that most likely didn’t have the key in it (oldest trick in the book for a SHADY DEALERSHIP) is upholding their part of the deal…and that it’s not their fault since it wasn’t on the “we owe” even though my salesman told me specifically not to put it on their “because we’ll just mail it to you, you can trust me.” After weeks of back and forth I was finally offered $350 towards a new key, keep in mind this is about half of what was required. However if I accept this I needed to sign a “goodwill agreement” - which is fine. However the non-disparagement clause on the goodwill agreement stating that I could never in a public forum say a bad thing about Indy auto man was a not fine! I decided to not give up my freedom of speech for $350 in hush money and rather warn potential customers to look elsewhere! I can deal with everything else I spoke about, but when you make a promise about something so simple as a second key just make it right. It’s not that hard to keep your word. You could even use the $750 you already charged me for work not completed! Bottom line: Go elsewhere, don’t trust a word they say. You’ll regret it! More

I had a great experience working with their sales team; everyone was incredibly helpful and knowledgeable about the cars. They all work as a team, which is nice to see. I highly recommend them. everyone was incredibly helpful and knowledgeable about the cars. They all work as a team, which is nice to see. I highly recommend them. More

I had a wonderful test drive of the newer Honda CRV, thanks to Lorraine. I’m completely smitten and think I’ve found my dream car at Indy Auto Man. I’m seriously considering buying it from Indy Auto M thanks to Lorraine. I’m completely smitten and think I’ve found my dream car at Indy Auto Man. I’m seriously considering buying it from Indy Auto Man. However, I took a break to think things over. More

Bea’s help with answering all my questions about car financing and securing credit approval was invaluable. With all the figures at hand and the price frozen for me for 7 days, I can make a big decision financing and securing credit approval was invaluable. With all the figures at hand and the price frozen for me for 7 days, I can make a big decision without pressure. Definitely recommend this dealership. More

One of the best deal I was involved in. I am in love with my Nissan Frontier, 2016, and gratefull for the support Kyle provided at the car lot during the test drive. The price was under mar I am in love with my Nissan Frontier, 2016, and gratefull for the support Kyle provided at the car lot during the test drive. The price was under market, great deal. More

Val is a great guy. Helped me through this taff process of getting a newer Durango 2020 and made it seem so easy. Highly recommended everyone looking for a use car visi Helped me through this taff process of getting a newer Durango 2020 and made it seem so easy. Highly recommended everyone looking for a use car visiting Indy Auto Man car lot in South East Street. More

The dealership attracted me with positive reviews and fair prices. Marcus, the salesman, was extremely professional. Just bought a 2020 Rouge from these guys and feel happy. 100% recommend. fair prices. Marcus, the salesman, was extremely professional. Just bought a 2020 Rouge from these guys and feel happy. 100% recommend. More

Dealing with Indy Auto Man was efficient and fast. I worked with Trace and Noe, and both made sure all my needs were met. I highly recommend this dealership to all in search of quality used cars at a I worked with Trace and Noe, and both made sure all my needs were met. I highly recommend this dealership to all in search of quality used cars at a reasonable price. More

This is my second car I bought at Indy Auto Man. My suggestion is to ask for Val sales representative. He succeeded in getting me the exact SUV I was looking for, blacked out Rover Sport. Overall, g My suggestion is to ask for Val sales representative. He succeeded in getting me the exact SUV I was looking for, blacked out Rover Sport. Overall, guys at the dealership were patient, empathetic, and very attentive to all my wishes. More

Great dealership. The front desk lady, Rachel, is the most helpful and friendly lady i have ever met. Your dealership is fortunate to have her greeting customers The front desk lady, Rachel, is the most helpful and friendly lady i have ever met. Your dealership is fortunate to have her greeting customers More