Incredible Auto Sales
Bountiful, UT
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Better Business Bureau Sold me car, which among other Better Business Bureau Sold me car, which among other things. cost over $2100 to fix catalytic convertor (emissions) (in less than 30 days and 300 mi Better Business Bureau Sold me car, which among other things. cost over $2100 to fix catalytic convertor (emissions) (in less than 30 days and 300 miles) which they found a way to pass it even though it should not have. Misty, Jaden. Beware when buying there, ask for a CLEAR emission cert before buying, Check all of vehicle carefully. Think about buying elsewhere.!! More
This dealer sold me a a dangerous/unsafe vehicle. After driving the car I purchased from them for a time, I eventually became aware that the thing showed dangerously uneven braking during an emergency stop driving the car I purchased from them for a time, I eventually became aware that the thing showed dangerously uneven braking during an emergency stop, and poor emergency handling (e.g., trying to swerve to avoid an obstacle). I spent weeks trying to figure this car behavior out. Finally, I found that someone had replaced one of the 17" wheels with a 16" wheel!!! I attempted to inform the dealership manager that she had sold me an unsafe vehicle. I suggested that either one of her mechanics stuck the 16 inch wheel on the car during their prep to sell it, or they failed to inspect the care adequately before selling it. I asked her to simply trade me the 16 incher with a good used 17 inch rim and tire. The manager initially asked me to provide photos of all 4 tires, which I did. However, she thereafter got cold feet about the photo evidence and ultimately, denied all responsibility. Let me quote her text message: "There is no way of us knowing the car was like this.". Oh, really? And, so, she expects each prospective buyer to check all 4 tires before purchasing thier car to make sure they are all the same size?, Obviously, their "expert mechanics" did not do so before selling me the car; or, if they did, they failed to disclose this dangerous condition to me. The manager also provided a written statement from her inspection company attesting to the fact that the car has been thoroughly inspected and was safe. If you check their website, you will see claims that among a long list of things, they check rims and tires.......NOT, obviously. I will update this rating if the problem is resolved satisfactorily, but if there is no update, then all I can say is, beware of shady car dealers out there. More
First - I don't know if other reviewers worked with a different Danny Rivas - but for us he was barely engaged, and only minimally helpful. It's obvious that he likes to employ the age old used car sale different Danny Rivas - but for us he was barely engaged, and only minimally helpful. It's obvious that he likes to employ the age old used car salesman tricks of pushing the customer off onto someone else rather than trying to actually help them. We did end of purchasing the car but Danny insisted that it only came with one key and not a keyfob - and we asked multiple times and pushed because it didn't sound right. Review of the owner's manual after we got home showed that the only key we were given was actually the valet key. We can't open the trunk, lock the glove compartment, or arm the security system with this key. Attempts to get them to provide us with at least one replacement key fob were met with more of, "I can call the owner" type responses. It was obvious that Danny didn't care and had no intention of calling the owner. Another of the cars we test drove was presented as having no issues and a clean carfax when it was obvious inside that the side curtain airbags had deployed and there was visible damage on the exterior of the car. This place is shady at best. You may be able to find a good deal but be very very picky and question everything. I will say that Jaden was great to work with and was the only positive point to our entire experience with this dealership. My advice - Stay away - this place is only interested in moving as many junk cars as possible through their lot and padding their pockets. More
Incredible Auto Sales had a good selection of vehicles in my price range and a friendly and helpful staff. Overall, I am satisfied with my car-buying experience. my price range and a friendly and helpful staff. Overall, I am satisfied with my car-buying experience. More
Bulk dealership so they weren’t the best at communicating but the cars are priced low to get them out quick. Go at your own risk knowing what you’re getting into. The car I bought had some problems that I no but the cars are priced low to get them out quick. Go at your own risk knowing what you’re getting into. The car I bought had some problems that I noticed about a day or so after I bought the car but I’m from out of town so I couldn’t go back and tell them. Overall they’re good people. More
Great people and staff, I was however mislead on some information regarding the car I wanted to purchase. Overall though I would definitely consider returning here for my next car. information regarding the car I wanted to purchase. Overall though I would definitely consider returning here for my next car. More