
Import Masters
Great Neck, NY
Filter Reviews by Keyword
By Type
370 Reviews of Import Masters
They put a lot of effort in communicating with their customers and making sure they are satisfied with their experience. I was personally swayed by how much they valued it. These tactics led me to buyin customers and making sure they are satisfied with their experience. I was personally swayed by how much they valued it. These tactics led me to buying a car from them in the end. They weren't even pushy about it, they just made sure you were taken care of and weren't ignored in any sort of way. This dealership had the best communication compared to all the other ones I have visited. Great people. More
Really nice people that are very persistent in satisfying your interaction with them. They provide top notch communication between the salespeople and their consumer. I was very in touch with my salesperson your interaction with them. They provide top notch communication between the salespeople and their consumer. I was very in touch with my salesperson David at all times. We eventually came at a conclusion with me buying a E400. I am glad I have made such a purchase. More
What a bunch of incredibly nice people! The moment I came in they were able to get me on my feet. Shortly after I stepped into the dealership, a salesman named David came to my assistance. He was able to wor in they were able to get me on my feet. Shortly after I stepped into the dealership, a salesman named David came to my assistance. He was able to work with me and helped me finding a car that suited what I was looking for. We were able to come to an agreement and I finally secured a sweet 430i. It had decent mileage and the car runs perfectly fine. So happy with my purchase! More
Incredible dealership! The whole staff is incredibly helpful and they work so well together. They were able to satisfy my needs with ease. Buying a car was such a breeze. I would be recommending this pl helpful and they work so well together. They were able to satisfy my needs with ease. Buying a car was such a breeze. I would be recommending this place to my friends and relatives. More
Bought a Audi A4 from European Masters today, and let me tell you it was the smoothest process of my life. Kavita was very cooperative with me in finding what I was looking for. She wasn't pushy and took he tell you it was the smoothest process of my life. Kavita was very cooperative with me in finding what I was looking for. She wasn't pushy and took her time in the whole process. I couldn't be more happy with this experience, it was a 5/5 experience! More
Came in and was looking for the optimal car for everyday use. Mohammad came and greeted me and gave me loads of options to choose from based on what I told him. He was very clear and concise. Purchased a E4 use. Mohammad came and greeted me and gave me loads of options to choose from based on what I told him. He was very clear and concise. Purchased a E400 and so far it has been a pleasurable experience. Amazing service! More
Guys before you leave the dealer have them give you the NIADA contract. Otherwise you will have wasted your money .this company is a scam. I own a Mercedes i didn’t know it was a scam untill I got issues w NIADA contract. Otherwise you will have wasted your money .this company is a scam. I own a Mercedes i didn’t know it was a scam untill I got issues with my car . They had me move back and forward . Real scam out there I do not recommend any one More
This was my worst experiense ever! I got Bmw 740 2019 This was my worst experiense ever! I got Bmw 740 2019 certified and car came with tons of problems. I had to leave the car there for a week. I left This was my worst experiense ever! I got Bmw 740 2019 certified and car came with tons of problems. I had to leave the car there for a week. I left it and took it back with all the problms again. I took the car to bmw dealer and had to pay $680 to fix the problem. Thank god the car has warranty and they covered some of the problems. I called the service manager and and asked him how this car can be certified car he said they sometimes forget to inspect the car because they have hundreds of cars. Woww. It has been almost 7 weeks now and I can’t drive the car because temporary plates expired and they can’t get me my hard plates because they are missing a paper. They dont even take my phone calls they dont even answer texts and emails. I would give them thousands of 1 stars if I could. I dont know how long my car will sit in my driveway. I am almost going to make my second payment and I only drove the car for a week. Stay away from this company! Please guys stay away and be aware of the fraud. If you wish to purchase a car anyway, get ready for a problems. More
Sales rep is what I expected, deal was great it’s so much I have to say about you guys awesome is the word and I would recommend my friends to you. I have to say about you guys awesome is the word and I would recommend my friends to you. More
My experience ar European Masters with Mohammad was nothing short of perfect. Back story: I haven't had a car in almost a year since my accident. I came to Masters with the hope of getting a 2020 nothing short of perfect. Back story: I haven't had a car in almost a year since my accident. I came to Masters with the hope of getting a 2020 BLW 530 and Mohammad made it happen. I know my credit was okay and my history was light. I had some concerns as my last auto loan was only 18k and I was going for a lot more car now. Not only was I approved, Mohammad and Joe got me done with a Credit Union at a 4% interest rate! My payments are very affordable and I couldnt be happier with the service. Mohammad made sure they cleaned the car to my specification and even made sure I had mats. Excellent salesperson, car and service! My brother is already going this week and picking something up for his birthday! Thank you so much, Mo! More