
Import Masters
Great Neck, NY
Filter Reviews by Keyword
By Type
370 Reviews of Import Masters

Like it.! Love my new car! Good seller! We will be back for other one! Jamal is a great sale guy. Spent all day with us for all prossing.... Love my new car! Good seller! We will be back for other one! Jamal is a great sale guy. Spent all day with us for all prossing.... More
Overall, I had an excellent and helpful experience I came to Masters after speaking to Lisa in the morning for the Jeep Overland they had in-stock. She was very kind and she took time to answer all my I came to Masters after speaking to Lisa in the morning for the Jeep Overland they had in-stock. She was very kind and she took time to answer all my questions. I came in the same afternoon and was introduced to my salesman Mohammad who took care of me in every way from pricing to making me feel comfortable, getting a good value for my trade as well as keeping me informed through the entire process till I signed the paperwork. Really appreciate all the great work they did for me and love my new truck even more. More
Amazing! Just purchased a 2013 BMW 650i convertible and couldn't be any happier, was very well taken care of with no problems and my saleman Alejandro was very Just purchased a 2013 BMW 650i convertible and couldn't be any happier, was very well taken care of with no problems and my saleman Alejandro was very patient and great person to do buisness with ! More

Excellent Service... Great Car!! Every interaction with a member of the European Masters team has been a pleasure...More importantly, the car we bought drives like a dream.. a vast im Every interaction with a member of the European Masters team has been a pleasure...More importantly, the car we bought drives like a dream.. a vast improvement from a 2010 Scion xD... More
Love my toyota My experience with European Masters was absolutely superb. Mohammad helped me out from finding me the right vehicle to getting everything settled so I My experience with European Masters was absolutely superb. Mohammad helped me out from finding me the right vehicle to getting everything settled so I could take the car home the same day. I'd recommend dealing with him because through the whole process I felt no pressure into getting a vehicle and he helped me every step of the way until I was satisfied with my purchase. I will definitely come back to Mohammad for my next car! More
Amazing Experience! Buying cars has always been a stressful process for me for the most part. So when it came time for me to get a new ride I dreaded having to go through Buying cars has always been a stressful process for me for the most part. So when it came time for me to get a new ride I dreaded having to go through the process of finding a new car and the pressure from salesmen and managers to buy a car for the so called best price around. Walking into Masters I expected it to be another annoying experience. However, I was utterly surprised when introduced to my salesman Mohammad. He was very informative, knowledgeable and answered all my questions and took his time with me. In addition, his finance manager Joe was an absolute professional and worked to get me the best approval rate. I was so pleased with the work they had done I came back the following day to sign the paperwork and take my new car home. Thank you Mo and Joe! More

European Masters ⭐️⭐️⭐️⭐️⭐️ From the very first phone call to actually driving away with my new Mercedes ML350 was completely an awesome experience. I NEVER write reviews...but i From the very first phone call to actually driving away with my new Mercedes ML350 was completely an awesome experience. I NEVER write reviews...but in this case...it was a must! Special thanks to Yasmine, Marisa, (JAMAL) & Joe for assisting me with my purchase. Jamal really helped make this deal possible for me & I truly appreciate it. I absolutely LOVE this truck (2014 very clean...like new condition). If you're in the process of searching for a great luxury car, I would definitely recommend European Masters Automotive. More
STAY AWAY FROM THIS PLACE I found this place on www.autotrader.com. I drove all the way to NY from Philadelphia. These people are frauds. I would like to start with the online I found this place on www.autotrader.com. I drove all the way to NY from Philadelphia. These people are frauds. I would like to start with the online sales rep Tammy Weeks, she had me thinking I was getting a good deal! She told me if I bring in my W-2, I would receive 500 off my car, (which I didnt ). Then she told me that my car was 44,000 which was the internet price. I also had a cls 500 to trade and they told me that I will get 10,000 for my car. I advise everyone to look over their paperwork because Joe lied to me and told me I was getting the best deal and that I was getting the internet price. I brought a 2014 CLS 550 recently. He charged me full price for my car which was 54,000 and never took off the 10,000 for my trade. He lied and said it was the internet price, 44,000 and he didn't take off the 10,000 plus the 500 for my W-2 , they got over on me big time. Then he told me after I sign my papers that I was charged for my car being ship from where ever they got my car from. He's a liar and a fast talker.The manager Al is the ring leader of them getting over on people. Please check your paper-work before signing and look over your bail of sale which they never sent me showed me. I will never return to this dealership. This place is a rip-off!!!! I would say that Alejandro the sales guy was nice and I dont even think he even realizes or has the authority to tell people they are being ripped off, hes just doing his job. I couldn't even work at a place like this. I would have been better off going to Merceredez Benz Dealer because I would have gotten a way better deal. More
Love my C300 Bought a 2013 Mercedes Benz C300 at this dealership last month on my birthday Feb 21th and this was the best birthday present I ever gave to myself :) Bought a 2013 Mercedes Benz C300 at this dealership last month on my birthday Feb 21th and this was the best birthday present I ever gave to myself :) The place is located in Great Neck that is a little to far from where I live (in Brooklyn), but it was worth the trip. At first I liked another Mercedes on their website, but when I saw this one when I arrived at the dealership I fell in love! It was a little too pricey was me, buy the guys worked with me and the bank to get me a decent deal. Thank you! More
Great experience! I can only say great things about this dealership. With my credit not being too high, I was given some ridiculous deals at other places, but people at I can only say great things about this dealership. With my credit not being too high, I was given some ridiculous deals at other places, but people at masters really worked with the banks to make sure I could afford this car! Special thanks to their finance manager Kevin who got me THE BEST deal and the sales guy Darryl who got me the best car :) More