Import Masters
Great Neck, NY
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Good selection, be mindful of the certification This is not uncommon in this area, but be prepared for things like Internet-listed prices not matching total cost of purchase due to NIADA CPO certi This is not uncommon in this area, but be prepared for things like Internet-listed prices not matching total cost of purchase due to NIADA CPO certifications and whatnot. I don't like the tactic, but ultimately I was satisfied with the pricing. I had a bad initial reaction, but in the end we were able to work things out and I'm very happy with my purchase. Mohammad is great. More
I have been to a few car dealerships before throughout I have been to a few car dealerships before throughout the years and I have never had such an easy smooth car buying experience. Jamal is the man. He I have been to a few car dealerships before throughout the years and I have never had such an easy smooth car buying experience. Jamal is the man. He has great client service skills, very personable, very attentive, and patient. He always has a great upbeat attitude and always positive. Joe the finance manager was also really cool, very friendly and professional. I told Jamal that my dad and brother are probably going to be looking for a car as well in the next few months and he took the time out to speak to my brother, learn more about him and show him some options now just to give him a better insight. I really appreciated that and we will definitely be back to Masters and to work exclusively with Jamal. Hands down great dealership and great service. Thanks again and see you soon. More
First of, customer service here was beyond! We were just a walk in customer that luckily landed to the best Senior agent, Jamal. We told him what vehicle we wanted and what was our budget and he gave his 12 a walk in customer that luckily landed to the best Senior agent, Jamal. We told him what vehicle we wanted and what was our budget and he gave his 120% effort to make it happen. He even went out of his way calling lenders for us, insurance companies etc to make sure we will have the best deal. Thank you for treating us like family! We’re happy with our BMW purchase. More
European Masters had the same exact vehicle I was looking for. I called the dealer and was told I can come in at anytime. Kavita was very helpful and followed up with any questions or concerns, she was also for. I called the dealer and was told I can come in at anytime. Kavita was very helpful and followed up with any questions or concerns, she was also very honest and upfront which is hard to find. European Masters gets a thumbs up from me. Their financial team were able to get me a great APR, not to mention once I applied I was out of the dealer with the vehicle within less than 2 hours. I will definitely be coming back soon. More
Great place to get your money worth. Friendly dealer for used Luxury vehicles. I would buy from them again. The Prices are very Reasonable. I recommend this dealership to anybody. used Luxury vehicles. I would buy from them again. The Prices are very Reasonable. I recommend this dealership to anybody. More
I have spent quite a bit of time contacting this dealership to buy a car. Won't accept or return calls. Poor, poor business practice. I've left messages on website, with lady answering phone-no res dealership to buy a car. Won't accept or return calls. Poor, poor business practice. I've left messages on website, with lady answering phone-no response. They won't put my in touch with a salesperson! A CAR THAT WON'T PUT YOU IN TOUCH WITH A SALESPERSON? I've advised them that I have arranged transportation for the car, no trade-in, cash-no response. I asked them to send me an invoice for the cost 'out-the-door'-no response. The company is not honest. Their promises are empty. I asked to wait until I can talk to manager or salesperson. After prolonged wait I'm told that they will have to call me back-no response. Integrity questionable. Honesty questionable. Pretty sad to waste so much of my time on this. Perhaps they don't have the car(s) that they advertise? Why else be so, so poor in business practice? Chat sessions are horrible-they obtain info, promise a call back-no response. This company is pathetic. Too bad. Don't believe the reviews. If I could rate them a zero I would. That's the respect that they afforded me. More
Great experience.....excellent service.......professional help felt happy to be there I will always recommend u hits to any one I know that need a car help felt happy to be there I will always recommend u hits to any one I know that need a car More
All were nice and accommodating. They gave me the best deal for my car and worked with me to accommodate my needs and more. Thank you. deal for my car and worked with me to accommodate my needs and more. Thank you. More
It was a pleasant experience at European Masters. The staff was amazing. They did a great job on customer service. Jamal is a great sales representative. I’d recommend anyone to go to this dealership. staff was amazing. They did a great job on customer service. Jamal is a great sales representative. I’d recommend anyone to go to this dealership. More