Import Masters

Satisfied Jamal didn't look at me as a customer he viewed me as a friend and he was able to get me into and car even though I'm a young adult with no credit he Jamal didn't look at me as a customer he viewed me as a friend and he was able to get me into and car even though I'm a young adult with no credit he went above and beyond for me and I was able to leave the next day with my Mercedes-benzs. He is a very easy man to socialize with and he was able to answer all my questions I couldn't be anymore happier with buying my first car. I would definitely recommend Jamal to whoever visits European masters in the future. More

Such a wonderful dealership. My experience with the entire staff was marvelous from start to finish. Alex, my sales rep, was very patient in helping me find the car I wanted. They My experience with the entire staff was marvelous from start to finish. Alex, my sales rep, was very patient in helping me find the car I wanted. They didn't have the Mercedes CLA in house, and, somehow, they magically found it at another dealership and drove me there so I could test drive it. The car was a Mercedes lease, so I knew that it had been well cared for. Alex explained to me that a car can have a clean Carfax, in the event that a repair was made out-of-pocket and not reported to the owner's insurance. But, he explained, because Masters has such a close relationship with the local Mercedes dealer (and the other dealers too), they are given the inside scoop on every car they buy--most of which are off lease from the local dealers. In addition, Masters also inspects the cars they sell. The bottom line: Alex made me feel so confident that the car was in good shape, I didn't even pay to have an independent inspection. In addition, Alex did all the legwork to get the insurance squared away and he applied for my new title. I literally didn't have to lift a finger! Now, Norman, the manager, is fantastic. He went above and beyond to be responsive to me. He satisfied all my quirky, perfectionistic requests for cosmetic repairs to the wheels, and finish touch ups. He even replaced an interior panel and the rear bumper, just to make me happy. And, Joseph immediately searched and found me the perfect financing. I could have driven off the lot with the car, had I not asked for the cosmetic tweaks. Since the car wasn't ready for me to drive off the lot, due to all my cosmetic repairs, they actually drove it to me (and I live 2 hours away!) a week later. I totally recommend Masters. Everyone made me feel like family. I'm actually going to miss all the guys. But, I know I'll see them again soon. Since I will definitely only buy my cars from them in the future. More

Good dealer Great dealer I come back again soon went I need another car I recommend yo enybady my wife buy one car to and she happy to Great dealer I come back again soon went I need another car I recommend yo enybady my wife buy one car to and she happy to More

Excellent and professional costumer service Im very happy with my new car from European Masters. Excellent costumer service and very honest team. I highly recommed Alejandro and Eduardo as sales Im very happy with my new car from European Masters. Excellent costumer service and very honest team. I highly recommed Alejandro and Eduardo as salespersons if you are planning to buy a car from this dealer. More

Great experiences Had a great time at this place Jamal helped me out with picking out my car not only was he a great help with picking out my car he also showed that he Had a great time at this place Jamal helped me out with picking out my car not only was he a great help with picking out my car he also showed that he cared about me as a customer helping me pick out the most reliable car for the region I lived in but also made sure it was suitable for my liking. I recommend this car dealership to anyone interested in buying a car. Asked to get referred to Jamall he was a great help More

True to their word. I'm not going to lie I came in with the thought all dealerships use Internet pricing to lure you in for the deal and play bait and switch, not the cas I'm not going to lie I came in with the thought all dealerships use Internet pricing to lure you in for the deal and play bait and switch, not the case with my experience 100 percent up front my numbers didn't change. Jamal, my salesman contacted from day one and returned all calls like he said he would followed up and did a great job... If you need a vehicle go there ask for Jamal and he'll take care of you. My financial guy was awesome too, super laid back not pushy at all, they handled their business. More

Amazing Experience Staff are very professional and courteous. They took care of me and my family. I purchased my vehicle with my kids present and was still able to handl Staff are very professional and courteous. They took care of me and my family. I purchased my vehicle with my kids present and was still able to handle all the paperwork. They answered all of my questions within 24 hours. 3 months into my purchase and my car is still as good and beautiful (2014 Mercedes-Benz C 300) as the day I brought it. Love this place. Will come back for my next purchase. If you plan to pay this place a visit, ask for Alex! More

Very pleasant. I came here looking to close the deal on a car that I had my heart set on. An while I didn't get the one I had my heart set on they set me up with the I came here looking to close the deal on a car that I had my heart set on. An while I didn't get the one I had my heart set on they set me up with the next best thing in my opinion an I drove away with a excellent choose thank you for taking the time out to help make my experience here a pleasant one I will definitely refer you guys to anyone I know looking to buy a car. Thank you Alejandro for your time More

Love my E350 Having come to European Masters was nothing short of a great experience. My salesperson Alex was everything I had expected. We knew the car we wanted Having come to European Masters was nothing short of a great experience. My salesperson Alex was everything I had expected. We knew the car we wanted and he got it done. From pricing down to the financing. He was efficient and informative an we were out before noon after coming in early morning. The test drive was great and now I can't wait to go home with my car. Thank you Masters and Alex. We will definitely be giving you plenty of referrals! More

Luxury Service Coming to Masters was the best decision I could've made. I was looking everywhere for the Lexus LS. I finally come across these guys and I had the Coming to Masters was the best decision I could've made. I was looking everywhere for the Lexus LS. I finally come across these guys and I had the pleasure of working with Mohammad. I came in Sunday, he was very thorough and went over all the details with me. I'm not going to lie, thought all this happening so fast was too good to be true. Elsewhere I simply didn't get results. Fast forward today, Monday. I came in at 6 and they got EVERYTHING DONE FOR ME. I am so pleased and can't express my happiness. Seriously, I feel tremendously blessed and now I'm driving my dream car! More