Import Masters

Excellent service from Melissa Melissa is passionate about her work, hard working, takes initiative to help customers. She is detail oriented, and even after the transaction was com Melissa is passionate about her work, hard working, takes initiative to help customers. She is detail oriented, and even after the transaction was completed, she said many times for me to look for her if I had any issues in the future. Her professionalism is truly commendable. More

Best Service I Have Ever Received! From the moment that I contacted Alejandro Sanchez from European Masters, I was treated like royalty. He answered all of my questions, met all of my d From the moment that I contacted Alejandro Sanchez from European Masters, I was treated like royalty. He answered all of my questions, met all of my demands, and made the whole buying process smooth without any pressure. Also, the finance manager Kevin, worked with me to get the best rate and plan that I was comfortable with. I will definitely use Alejandro and Kevin in the future for all of my car buying needs. Adam More

Excellent service My sale rep name Melissa,she great,help me through out every step.very friendly service.very polite,I would definitely recommend her to any of my frie My sale rep name Melissa,she great,help me through out every step.very friendly service.very polite,I would definitely recommend her to any of my friend want to buy car.go to master and ask for Melissa.she the greatest..very satisfied with my 2016 gl 450.thanks Melissa. More

Happy customer!!! overall Jamal definitely made my experience comfrontable. Coming from a Hyundai To bmw ....jamal spent great amount of time giving details about my overall Jamal definitely made my experience comfrontable. Coming from a Hyundai To bmw ....jamal spent great amount of time giving details about my 2015 428x xdrive 4series grand coupe days before my purchase and assured me I was in good hands. Although negotiation was a little difficult I’m just thankful things worked out. I would recommend coming here just do good research on which vehicle your comfy with price and etc and test drive them. Jamal applied no pressure and I’ve been shopping around for a entire year 1/2 and even at other dealerships I didn’t feel happy with whom I spoke to...... Bigggg Thanks Jamal, Al, & Joe for making things happen More

Jamall & European Masters Jamall top of the line salesman, we got straight to business as soon as I walked in we got a deal done with a top of the line car!! I recommend seeing Jamall top of the line salesman, we got straight to business as soon as I walked in we got a deal done with a top of the line car!! I recommend seeing him when you decide to lease/finance a car. Can’t say nothing more every one of the staff members were professional, and it was a very friendly environment. Jamall followed with me every step of the way to make sure we get something that works great for me & made sure that I will enjoy the ride. Thank you guys, once again for helping me chose a car I really wanted. See you guys again in the future for another ride! - Mujo More

Great and exceptional service Perfection ,Patients and great customer service are just some of the words I would choose to describe Masters. With in 4 short days from starting the Perfection ,Patients and great customer service are just some of the words I would choose to describe Masters. With in 4 short days from starting the process I was driving my Mercedes-Benz c-450 amg. Jamal was a dream to work with , made it all seem smooth and effortless. He made sure to keep us informed at all times and even continued to follow up after I left the lot. I would recommend this dealership to all ,no doubt in my mind that they will have something for you. Thanks again Jamal and Marian and Master for making my dream come true owning a Mercedes-Benz before I hit 30 !!!!!! 😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁 More

Great experience Team work will make the dream work. This dealership will definitely make it happen for you. Entered a little worried left out a few hours later all sm Team work will make the dream work. This dealership will definitely make it happen for you. Entered a little worried left out a few hours later all smiles. More

Great service Got myself a 2014 Infiniti Q60 from this place. I was very satisfied with the customer service Mohammed provided. I would strongly recommend this plac Got myself a 2014 Infiniti Q60 from this place. I was very satisfied with the customer service Mohammed provided. I would strongly recommend this place. More

They are totally amazing I recently purchased from them 2016 BMW X5 And I really satisfied and the same week I came back to purchase another two car so I hope all other ne I recently purchased from them 2016 BMW X5 And I really satisfied and the same week I came back to purchase another two car so I hope all other new buyers understand how much I trust and love them. I am highly recommending This dealership and Best person to see to to buy one of luxury ride Is Mohammad B More

BE AWARE, DO NOT DO BUSINESS WITH THIS INSTITUTION I came across European Masters in great neck Ny when i was searching for an E class 63 AMG. I called them for some information and they put me on the I came across European Masters in great neck Ny when i was searching for an E class 63 AMG. I called them for some information and they put me on the phone with Darryl. Asked for some furthur information, condition and availability and they said the car was in great condition, was available . I immediately placed a deposit and asked to hold the car for me as i am based in Los Angles, CA and had to take a flight to see the car. The following morning i have submitted a finance request and they called me back saying i was approved with an OK APR and they they will send me over night the documents to sign. In the meantime i went ahead and booked the flight and hotel tickets. Called the following morning since the documents haven't arrived, but nothing..no one is answering as if they were avoiding me. Called the manager Norman and he said the car was at the body shop getting fixed (already a problem). Called the front desk and they said the car is available for sale (another problem), managed to call Darryl from a different number and he answered miraculously admitting the car has been sold to someone else.. So much lies, deception, miscommunication between the staff. Why do European Masters NY deceive people and take their deposits, run their credits, make you book tickets and fly 3000 miles for nothing... I am reporting them to the state attorney general for fraud, false advertising, running hard inquiries taking deposits for no reason More