Impex Auto Sales

Great experience My experience with Impex was great. My mom went and drove the car Saturday sand i came the next Monday to drive it. Luigi was great he gave us all t My experience with Impex was great. My mom went and drove the car Saturday sand i came the next Monday to drive it. Luigi was great he gave us all the information we needed and was so easy to deal with. I recommend this dealership to all my friends and family. More

Take your business elsewhere! We drove several hours to see one particular vehicle. We called the dealership and were told the truck would be pulled around waiting for us when we g We drove several hours to see one particular vehicle. We called the dealership and were told the truck would be pulled around waiting for us when we got there. We arrived and they couldn't find the keys. Then, we were told the truck actually had a deposit on it from the week before. Their excuse was that the lady that deals with internet inquiries wouldn't have known that a deposit had been put on the vehicle that had been taken off the market for a week. After this, no one seemed willing to even show us anything else on the property. And after checking this morning, the vehicle that is supposedly no longer on the market is still being advertised on their website. This business is NOT in it to make life long customers. They just want to make a quick sale and get you out the door. If I could give them zero stars for customer service and business practices I would. BUYER BEWARE! More

Stay away from this dealership Drove 6 hours to look at f250 diesel, they knew I was coming and told me that they Wil have the f250 ready, when I arrived, the truck was dead, the he Drove 6 hours to look at f250 diesel, they knew I was coming and told me that they Wil have the f250 ready, when I arrived, the truck was dead, the heater didn't work and it had an oil leak. They told me that they would fix the truck and call me but they never returned my calls. I called the mechanic shop that impex told me that they would take the truck to but the shop never got the truck. I called several times and left messages. Never got a call back. I had cash money and would have bought the f250. I fell like they knew the problems and were hoping that a buyer would not notice the issues. More

Can't even give them money.. I tried...without haggling...to get an out the door price to come and purchase an in stock vehicle....dealer jacked me around and around...even pulled I tried...without haggling...to get an out the door price to come and purchase an in stock vehicle....dealer jacked me around and around...even pulled the old "we got someone looking at it right now" and would not give me a price based on their "having the fuel filters replaced." I was literally the ideal customer: wanted to but what they had, didn't try to get them to drop the price by more than the cost of my 3 hour trip to retrieve the vehicle and was going to pay CASH on the spot.....just needed a little cooperation and respect to make me comfortable with the deal and I received neither. As a business person, I can only hope the owner of impex was not involved in the process, because I would never have allowed one of my employees to lose a 34,000.00 sale over 80.00. I explained that being three hours away, I would like to lock down a price and would then come the following day to pay for and pick up the vehicle. I can't comment on their honesty or their ability to stand behind their sales because we never got that far, but their lack of professionalism is evident in the way they do business. I'm sure they are all very nice people, in their own right, but they are terrible business people. More

Super people to deal with I had been sitting at my computer for several weeks looking for cars. I saw this 2014 BMW 650 X Drive convertible on their website. I am in New Hamps I had been sitting at my computer for several weeks looking for cars. I saw this 2014 BMW 650 X Drive convertible on their website. I am in New Hampshire and have bought pre-owned cars from as far away as New Jersey. I saw on their website the exact 2014 BMW X Drive Convertible that I wanted, color, options, and mileage, but was a little hesitant because of the distance. Fortunately, my best friend is a dealer, so he helped me do some due diligence. Most used car dealers go to auctions, and it happened that Impex uses the biggest one in the world-first thing I found out about them is that they have a five star rating there, of which the biggest component is how honestly they describe their cars. Was I ever excited-there were a few not too far away from me, but this one was the one I wanted. I talked to Khaled and Ashley there and Khaled took it to the local BMW dealer, who blessed it. Such a great car and it saw what I think it was its first snowflake in New Hampshire today. Thank you Khaled and Ashley More

dishonest! So far I have spent $5,500 in repairs to a diesel truck I purchased from them. There is no way they didn't know it had this kind of problems. Tried to So far I have spent $5,500 in repairs to a diesel truck I purchased from them. There is no way they didn't know it had this kind of problems. Tried to call them and ask for help, but nobody would return my calls. More

Best buying experience ever!! Visiting from out of town.Called ahead.Met with Jay.Great salesman.Very knowledgeable.Purchased my LaCrosse within 24 hours.Car was delivered in showr Visiting from out of town.Called ahead.Met with Jay.Great salesman.Very knowledgeable.Purchased my LaCrosse within 24 hours.Car was delivered in showroom condition.Ran into a thunderstorm on my 2 hour drive home.Jay called the next day to see if I got home safely.Thanks Jay for the follow-up also. Just loving my LaCrosse😁. More

Outstanding and honorable! Took my daughter-in-law there to purchase a car, our salesman was Mike Hardy, and we loved him from the get go! The car had a dead battery so they ha Took my daughter-in-law there to purchase a car, our salesman was Mike Hardy, and we loved him from the get go! The car had a dead battery so they had it replaced while we completed the sale and after leaving the lot we found the radio screen suddenly wasn't working, they immediately wrote up a letter stating that she could take it to ANY Mazda dealership and get it fixed on their dime and the next day we found the car needed new brakes and rotors, and they are making that right too! Based on all this I would gladly send ANYONE I know there to purchase a car, can't say enough good things about them!! More

Great place to buy! Impex is a great place to buy a car from, everyone there is really friendly and willing to help when you have questions especially about a vehicle. Do Impex is a great place to buy a car from, everyone there is really friendly and willing to help when you have questions especially about a vehicle. Don't believe everything that you see on the internet, it is used vehicles so there may be issues but they're always upfront More

Drove 325 Miles to be offered 1/2 value on trade in. I talked to managers and salesmen several times on the phone before making the 325 mile trip to trade in my used truck.. Upon arriving everything was I talked to managers and salesmen several times on the phone before making the 325 mile trip to trade in my used truck.. Upon arriving everything was just fine, and i was looking forward to dealing with Impex. the salesman brought the truck around for the test drive. The salesman then told me he"d shown the truck i was interested in several times but couldn't come to a trade because of the low offers on the trade in, I wasn't discouraged because my truck was in great shape, no accidents, a lot of expensive accessories added on, and low low miles. They offered me $10,500 on my truck which booked for over $22,000 final offer of $11,700 that was half of value. Just be aware if you plan on traveling a long distance they are very shady. More