Impex Auto Sales

Can't even give them money.. I tried...without haggling...to get an out the door price to come and purchase an in stock vehicle....dealer jacked me around and around...even pulled I tried...without haggling...to get an out the door price to come and purchase an in stock vehicle....dealer jacked me around and around...even pulled the old "we got someone looking at it right now" and would not give me a price based on their "having the fuel filters replaced." I was literally the ideal customer: wanted to but what they had, didn't try to get them to drop the price by more than the cost of my 3 hour trip to retrieve the vehicle and was going to pay CASH on the spot.....just needed a little cooperation and respect to make me comfortable with the deal and I received neither. As a business person, I can only hope the owner of impex was not involved in the process, because I would never have allowed one of my employees to lose a 34,000.00 sale over 80.00. I explained that being three hours away, I would like to lock down a price and would then come the following day to pay for and pick up the vehicle. I can't comment on their honesty or their ability to stand behind their sales because we never got that far, but their lack of professionalism is evident in the way they do business. I'm sure they are all very nice people, in their own right, but they are terrible business people. More

Super people to deal with I had been sitting at my computer for several weeks looking for cars. I saw this 2014 BMW 650 X Drive convertible on their website. I am in New Hamps I had been sitting at my computer for several weeks looking for cars. I saw this 2014 BMW 650 X Drive convertible on their website. I am in New Hampshire and have bought pre-owned cars from as far away as New Jersey. I saw on their website the exact 2014 BMW X Drive Convertible that I wanted, color, options, and mileage, but was a little hesitant because of the distance. Fortunately, my best friend is a dealer, so he helped me do some due diligence. Most used car dealers go to auctions, and it happened that Impex uses the biggest one in the world-first thing I found out about them is that they have a five star rating there, of which the biggest component is how honestly they describe their cars. Was I ever excited-there were a few not too far away from me, but this one was the one I wanted. I talked to Khaled and Ashley there and Khaled took it to the local BMW dealer, who blessed it. Such a great car and it saw what I think it was its first snowflake in New Hampshire today. Thank you Khaled and Ashley More

dishonest! So far I have spent $5,500 in repairs to a diesel truck I purchased from them. There is no way they didn't know it had this kind of problems. Tried to So far I have spent $5,500 in repairs to a diesel truck I purchased from them. There is no way they didn't know it had this kind of problems. Tried to call them and ask for help, but nobody would return my calls. More

Best buying experience ever!! Visiting from out of town.Called ahead.Met with Jay.Great salesman.Very knowledgeable.Purchased my LaCrosse within 24 hours.Car was delivered in showr Visiting from out of town.Called ahead.Met with Jay.Great salesman.Very knowledgeable.Purchased my LaCrosse within 24 hours.Car was delivered in showroom condition.Ran into a thunderstorm on my 2 hour drive home.Jay called the next day to see if I got home safely.Thanks Jay for the follow-up also. Just loving my LaCrosse😁. More

Outstanding and honorable! Took my daughter-in-law there to purchase a car, our salesman was Mike Hardy, and we loved him from the get go! The car had a dead battery so they ha Took my daughter-in-law there to purchase a car, our salesman was Mike Hardy, and we loved him from the get go! The car had a dead battery so they had it replaced while we completed the sale and after leaving the lot we found the radio screen suddenly wasn't working, they immediately wrote up a letter stating that she could take it to ANY Mazda dealership and get it fixed on their dime and the next day we found the car needed new brakes and rotors, and they are making that right too! Based on all this I would gladly send ANYONE I know there to purchase a car, can't say enough good things about them!! More

Great place to buy! Impex is a great place to buy a car from, everyone there is really friendly and willing to help when you have questions especially about a vehicle. Do Impex is a great place to buy a car from, everyone there is really friendly and willing to help when you have questions especially about a vehicle. Don't believe everything that you see on the internet, it is used vehicles so there may be issues but they're always upfront More

Drove 325 Miles to be offered 1/2 value on trade in. I talked to managers and salesmen several times on the phone before making the 325 mile trip to trade in my used truck.. Upon arriving everything was I talked to managers and salesmen several times on the phone before making the 325 mile trip to trade in my used truck.. Upon arriving everything was just fine, and i was looking forward to dealing with Impex. the salesman brought the truck around for the test drive. The salesman then told me he"d shown the truck i was interested in several times but couldn't come to a trade because of the low offers on the trade in, I wasn't discouraged because my truck was in great shape, no accidents, a lot of expensive accessories added on, and low low miles. They offered me $10,500 on my truck which booked for over $22,000 final offer of $11,700 that was half of value. Just be aware if you plan on traveling a long distance they are very shady. More

Awesome!! Everyone was very friendly and eager to help. Transaction was very quick and easy. All sales. Helped and worked together. Perfect!! For sure will be r Everyone was very friendly and eager to help. Transaction was very quick and easy. All sales. Helped and worked together. Perfect!! For sure will be referring friends and family. More

Best dealer in NC! You will be impressed! I have been buying cars from impex for about 10 years. In 2006 i bought a 99 jeep wrangler with 108,000 miles. I still have this jeep and it runs pe I have been buying cars from impex for about 10 years. In 2006 i bought a 99 jeep wrangler with 108,000 miles. I still have this jeep and it runs perfect. I paid about $5000 for the jeep and have since put a 4 inch lift, 33 inch mud tires, led tail lights and a winch bumper with winch. This jeep is my baby and 10 years later it runs just as good as the day i bought it. If i ever wanted to sell it I could get $8000 for it but I don't think I will ever get rid of it. To buy a used car and be able to sell it for a profit 10 years later is immpressive if you ask me. In 2009 i bought a 2005 kawasaki kawasaki ninja 636r from impex in mint condition and I rode it for about 2 years. Never had a single problem with it and loved the bike. About 3 years ago my dad traded in his honda oddesy van for a honda crv. he still has this car and its a great car. Never had any problems with it. In 3 years he has only replaced the battery, brake pads and front shocks. All normal wear items. Last year I bought a 2005 toyota prius with 290,000 miles and now it has 320,000 miles and still runs and drives perfect. I got this car for so cheap and I love it! its extremely clean and runs exactly the same as the 2006 prius I test drove with only 113,000 miles. It gets 50mpg and saves me at least $50 a week in fuel costs. This car has paid for itself! Impex is a great dealership and the owners are the most honest car dealers in all of NC! I don't care what these other people say in the reviews. I honestly don't believe that these are real customers. I think they are other struggling dealers that write bad reviews because they are dishonest and thats why they don't sell cars so they resort to these deceptive tactics. If you are looking for a car go to impex! they have a TON of cars on their lot! Talk to them, look at the cars, bring a mechanic with you! Drive the cars, you will see they have good cars and are honest people! Go there and see for yourself! They spend so much money cleaning and serving their cars before they got on the lot. Somethings other dealers don't do to save money. There is a reason I have been buying cars from them for 10 years and will buy from therm for another 10 years! More

The best in the triad! I have bought three cars from impex in the past 5 years, and the experience was very much enjoyed every time. Their customer service keeps getting bet I have bought three cars from impex in the past 5 years, and the experience was very much enjoyed every time. Their customer service keeps getting better. Will did a great job getting me in and out of the door. More