Impex Auto Sales

Great Dealership Nasser is great. He is upfront and honest wth you. He doesn't push you into anything and he is very patient. He will work to get you the vehicle you Nasser is great. He is upfront and honest wth you. He doesn't push you into anything and he is very patient. He will work to get you the vehicle you want. Had a great 1st experience the people are great. The sales manager was fantastic. Awesome dealership! More

Great Expierence Traveled from West Virginia to purchase a vehicle. Upon arrival, I found a small dent in the quarter panel, as well as a small chip in the windshield Traveled from West Virginia to purchase a vehicle. Upon arrival, I found a small dent in the quarter panel, as well as a small chip in the windshield. Mike Hardy and Luig repaired everything to my satisfaction, and shipped the vehicle to me. I will definately recommed this dealership to my friends, and family. More

Post Total Loss Given the title, I experienced a total loss on my first car which was a BMW X3. I had been shopping around for an awd compact SUV and remembered havin Given the title, I experienced a total loss on my first car which was a BMW X3. I had been shopping around for an awd compact SUV and remembered having a positive experience driving a friend's car in the past. They had a Nissan Juke with he same features I had in my BMW and more. My downpayment was only $500 even with being overfinanced on the previous loan of the BMW X3. They were patient with me even polite enough to notorize my paperwork for free. I couldn't have asked for a better car buying experience. My new car has low mileage every possible feature you could ask for in a car of that class category. I even have some of the manufacturers warranty on the car. Overall I would recommend this dealership to anyone. More

Wonderful First Time Buying Experience Very helpful and friendly service. Nass was wonderful with helping me purchase my first car smoothly and being there for anything I need. Highly recco Very helpful and friendly service. Nass was wonderful with helping me purchase my first car smoothly and being there for anything I need. Highly reccomend purchasing a car from Impex Auto! More

First time car buyer I had never bought a car before but Keisha and Jason made the experience extremely easy. And, Keisha was the first person from any dealership to conta I had never bought a car before but Keisha and Jason made the experience extremely easy. And, Keisha was the first person from any dealership to contact me when I began my car search. She made sure to make me feel welcome at the dealership. More

Great customer care, honest and fair! Thanks Nass! I decided to check out Impex after an extensive online search determined that they had a a very reasonably priced Mazda CX-5 that matched very unreaso I decided to check out Impex after an extensive online search determined that they had a a very reasonably priced Mazda CX-5 that matched very unreasonably specific criteria I had been looking for. After reading through dozens of positive online reviews of Impex, I lowered my guard enough to make the trip from Durham. I am adept at dealing with pushy used car salespeople, and was prepared for such. Our sales person was Nass, and he was not what we expected. From the beginning, he was very genuine. He had a great sense of humor, and seemed more focused on building rapport than closing a sale. When it was appropriate to give us some space, Nass stepped away and allowed us to take the vehicle for an extended test drive. After being given the thumbs up from a local mechanic, we decided this vehicle was a perfect fit. I am a stern negotiator, and am not afraid to walk away from something I really like if I can't make the math right. However, the price was already very reasonable, so hard negotiations just weren't necessary. At my request, the dealer agreed to order a spare tire, and repair some very minor issues I pointed out (a mud flap, a rear wiper blade, a malfunctioning heated seat). Despite what was clearly a low profit margin, the dealer still managed to toss in a slight discount to close the sale with cash. Mike the finance manager made the paperwork very easy, and was also a pleasure to deal with. While I don't enjoy the drive to Greensboro, I am looking forward to seeing these guys again when I bring the vehicle back for the follow up repairs they promised. Nass even offered to further detail the car when we return. Overall this was a tremendous experience. More

Excellence! The finance manager and the Sales Rep was excellent. They out answered every question clearly so it was easy to understand. The spent about an hour an The finance manager and the Sales Rep was excellent. They out answered every question clearly so it was easy to understand. The spent about an hour and a half carefully reviewing all of the paperwork. My brother came met me here and now is interested in buying from them!. More

Great expierence Our car is exactly what we were looking for and they have everything. Coustomer service was amazing and I couldn't ask for more from a dealer best cou Our car is exactly what we were looking for and they have everything. Coustomer service was amazing and I couldn't ask for more from a dealer best coustomer service I have ever had. I would drive the 3 hours I did again just to go through this dealer. More

Nice people and very efficient buying process. We had an excellent buying experience. Nass was friendly and straightforward. He treated us like real people not just a sale. Index honored their "We We had an excellent buying experience. Nass was friendly and straightforward. He treated us like real people not just a sale. Index honored their "We owe" statement with the necessary trim part very promptly. The finance department was clear and extremely efficient. Great experience! More

Best car buying experience ever This was the best car buying experience I have ever had. The staff is so nice and friendly, unlike other dealerships I have been to, there is no one w This was the best car buying experience I have ever had. The staff is so nice and friendly, unlike other dealerships I have been to, there is no one waiting to hassle you the minute you get out of the car. They were ready to talk when I was ready to get started. I knew what car I wanted to look at because I had looked it up on their website. When I told Nasser ( my sales person) which car. He pulled the carfax report, we reviewed it, pulled the car around for me to look at without him around. I was able to look at every part of the car for as long as I wanted to. Took the car on a test drive, it was so clean inside. We came to an agreement on the car and they cleaned it again, made sure everything was taken care of including the missing floor mat. My son is looking for a car, this is the first place I will be looking to purchase his car when he decides on what he is doing. More