Impex Auto Sales

We drove over 3 hours to test drive an Audi that we had called about a couple days prior. When we get there, the vehicle is in the shop. It was a Sunday so we were unable to drive or even see it. We we called about a couple days prior. When we get there, the vehicle is in the shop. It was a Sunday so we were unable to drive or even see it. We were told we would get a call the following day with the information as to why the car was in the service shop. We personally had to follow up since we didn’t receive a call in a timely manner as we were told. We were given a list of the issues with the car and advised it would be fixed. We continued to make our deal over the phone with a car we hadn’t seen or test drove. We trusted all would be fixed because we trusted what we were being told. We really wanted the vehicle since this particular one was very sentimental to us. The following week, we were told the car was ready and they offered to deliver for free for our trouble coming there and unable to test drive or see it. One issue we were told was regarding “cosmetic” part of the convertible top. Yet when we clarified, the question was pretty much scooted over. Excited to have our car, finally, we were highly disappointed when it arrived and we test drove it. The convertible top did not work!!!!!! The car was in worse shape than it appeared in photos and was very dirty. So surprised as you read on Impex car postings that they promote their vehicles are “ carefully inspected and reconditioned by our service team. Impex Auto Sales offers…..an exclusive 100+ Point Vehicle Inspection” There is no way this was done or all of the issues would have been dealt with prior to wasting our time. Very disappointed!!!!!!!!!!!!!! More

Terrible experience. Actually the worst I have ever experienced. Out of state buyer here and it was a nightmare. We had to request our deposit back. The truck we wanted was junk. It wasn’t even drivabl experienced. Out of state buyer here and it was a nightmare. We had to request our deposit back. The truck we wanted was junk. It wasn’t even drivable. Kept ordering parts and we had to repeatedly contact them for updates. Never again. More

This is my second time coming here but the first time coming for myself. Hash helped my sister get into a nee camry so I wanted to see if he could help me as well and he did! Thanks Hash! coming for myself. Hash helped my sister get into a nee camry so I wanted to see if he could help me as well and he did! Thanks Hash! More

I really didn’t know what I wanted at first but after telling Hash what I needed in a car he was able to find me the perfect one! I love my new civic! telling Hash what I needed in a car he was able to find me the perfect one! I love my new civic! More

Even though I did not purchase Hash helped me without making feel pressured or rushed. Great sales person, I’ll be back for sure. making feel pressured or rushed. Great sales person, I’ll be back for sure. More

I really can’t express enough how happy I am with my experience here. Hash and Derek really went the extra mile for my family. experience here. Hash and Derek really went the extra mile for my family. More

I’ve never experienced a dealership experience like the one I did here at Impex. Hash was great and everyone I worked with made the process very easy for us! one I did here at Impex. Hash was great and everyone I worked with made the process very easy for us! More

The entire staff here were very kind and knowledgeable. They really made us feel welcome, especially Hash. I’ll definitely be buying here when I’m ready. They really made us feel welcome, especially Hash. I’ll definitely be buying here when I’m ready. More

I called in to ask about a car and was helped Hash. He assured me the car would be pulled up and ready and it was. Really appreciated that because I only had 20 minutes to look at it before work. assured me the car would be pulled up and ready and it was. Really appreciated that because I only had 20 minutes to look at it before work. More

If you’re looking for a new truck then ask for Hash at Impex. He is the best around! Impex. He is the best around! More