Imperial Valley Chrysler Dodge Jeep Ram

My husband and I purchased a Grand Cherokee with Carlos at Imperial Valley Chrysler Dodge Jeep Ram. This dealership is by far the best in town compared to other dealerships. Carlos helped us out throughout at Imperial Valley Chrysler Dodge Jeep Ram. This dealership is by far the best in town compared to other dealerships. Carlos helped us out throughout the whole process of purchasing our vehicle. He is by far the easiest and most knowledgeable person to work with. I felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. He was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. Carlos made the process so easy and quite fast which was a huge plus! Highly recommend working with Carlos to buy your next vehicle! More

Absolutely sucked, I will drive 5 hours to Ventura next time I need a service time I need a service More

Came in with my wife to test drive a used Grand Caravan with 42K miles advertised on internet for $19,800. Right before we went out for the test drive with Christian (very nice young man, only at the deale with 42K miles advertised on internet for $19,800. Right before we went out for the test drive with Christian (very nice young man, only at the dealership for two months), the manager (Minio) came and exchanged the usual pleasantries with us. When we got back to the dealership the internet price (that had been the same for the last two weeks and which we had looked at that morning before going in) had magically increased to $25,900. I was stunned by the blatant bait and switch with the price. The manager, Minio, actually had the gall to say that they did not switch the price just because we were interested in the vehicle and asked if we had a screen shot of it. Although I didn't show it I was pretty mad. Came home and looked up the same vehcile on other sites (cargurus, edmunds etc.) and the car was still advertised at the original list price of $19,800. I sent three screenshots to the sales guy and told him that if the manager would honor the price we would be back to make a deal. Manager said no so we drove to the Ontario Chrysler-Jeep-Dodge dealership and bought a certified pre-owned Grand Caravan with 43K miles for internet price of $19,577 with 7 year/100K manufacturer warranty. No hastles no bait and switch. Never going to the IV dealer again. More

Poor customer service service advisor Robert Uribe has an attitude problem i don't know why they have him as an service advisor when he doesn't have the professionalism to talk to people he was real lucky th attitude problem i don't know why they have him as an service advisor when he doesn't have the professionalism to talk to people he was real lucky that i wasn't there when he started to make sexual comments to my wife More

Great experience Fueron amables en todo momento. Dedicaron el tiempo para explicarme claramente las cosas que no entendia. Excelente atencion al cliente. Fue una exper Fueron amables en todo momento. Dedicaron el tiempo para explicarme claramente las cosas que no entendia. Excelente atencion al cliente. Fue una experiencia agradable y me voy satisfecho. More