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Imperial Toyota - Service Center

Milford, MA

4.9
368 Reviews

368 Reviews of Imperial Toyota - Service Center

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June 27, 2024

Eugene Desroches was my service advisor and he was very informed and efficient about the history of my car. The car was serviced in less than an hour. Everything was great! Thank you Eugene! More

by elynr212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

Provides excellent service while maintaining a professional experience. Coffee, Tea as amenities as well as TV & a lil daycare area for the children More

by Astral_Rell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Great dealership and amazing staff to work with, very knowledgeable and helpful with all my vehicle issues. Even if the issues are a surprise, they work with you to make sure you understand to make the b More

by Kvmiller93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Brought my car in for an oil change and tire rotation. The staff were friendly and fast! In and out in an hour and the price was right. I’ll go back next time for sure! More

by Katelynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

They scammed me twice at the service department, I bought a new car and I purchased warranty on it , and this is the second time they are taking more than 1000 dollars to fix things that should be covered by More

by Tamer wisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hany Arian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bailargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emad Sadeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Barron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

I had the best experience at imperial Toyota. Devin S was extremely helpful in explaining how to maintain my vehicle and was efficient and professional. Wouldn’t see anyone else to maintain my ca More

by Chelseareiddd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

I have been going to Toyota Imperial in Milford/MA for almost 3 years and have always been very satisfied with the services performed. This time, I was very well attended to by Mr. Lucas de Souza, who was More

by Lu Miyata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Desouza
May 01, 2024

I brought my Toyota in without an appointment and I was still taken care of in a reasonable amount of time. More

by kywash66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Went in for tires Jarrett was very helpful in picking what kind of tires. He even found me a rebate More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Imperial Toyota's service department has a gem in Jarett. He immediately greeted me, walked me through the process and was extremely good at communicating what was going to need to be done. I am impressed More

by Hanotoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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