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Imperial Toyota - Service Center

Milford, MA

4.9
368 Reviews

368 Reviews of Imperial Toyota - Service Center

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October 03, 2024

I have been a customer of Imperial Toyota for years and get my two vehicles serviced at Imperial Toyota in Milford MA. Curtis Jones is a Service Advisor and is wonderful. He explains everything so well a More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

I made a last-minute appointment for vehicle maintenance. Think a 12:30 PM call and a 4 PM appointment. I was very pleased that Imperial Toyota was able to fit me in so quickly. Soamy, my Service Advisor, More

by ToyotaLover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soamy
September 30, 2024

Devin was great! I came in just for an oil change. It was completed quickly. More

by Jaross0073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Gene is my service advisor and I can’t recommend him highly enough!! He always sets me at ease! More

by brentselby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Worked with Jarett again. This guy really knows his stuff. Feel like I walk in with a list of complaints and his response is "I got you" and every item is fixed. Finding a guy More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Sales - Amer was easy to work with. Pleasant, professional, and not pushy at all. Service - The service department was great. Curtis made sure that I have all the information I nee More

by JulieG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amer Hajou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

I did an oil change and checked the entire car. Excellent service, very helpful and careful with our vehicle. Many thanks to Tech Robert Mallard and attendant Advisor Fernanda Quedevez. More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernanda
September 14, 2024

Hoje fui à imperial Toyota em Milford fui muito bem recebida pelo Devin Sullivan e a Soamy do services, equipe nota 10, muito paciente e atenciosos por não falarmos a mesma língua, parabéns a equipe 😉 More

by Fernanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Soamy
August 31, 2024

Devin the service advisor is amazing! Helped answer all my questions and made sure I had a quick and easy visit! 10/10 More

by Brendongalarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Awesome service very efficient starting from service advisor Soamy services advisor to sale management Sabrina very happy custt More

by kelly.helle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina sale manager and Soamy service advisor
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