Back

Imperial Toyota - Service Center

Milford, MA

4.9
363 Reviews

363 Reviews of Imperial Toyota - Service Center

Sort by
July 24, 2017

Great Service Rep Ashley was very accommodating and knowledgeable of our service needs. She kept us up to date on our service and included a video of service that would More

by Troy Varner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Shannon
Jul 25, 2017 -

Imperial Toyota responded

Troy, glad to hear that Ashley was so helpful during your service appointment. Thank you for leaving your feedback about your experience with us.

July 20, 2017

Great service experience Appointment for 5000 mile maintenance was on time and completed exactly when promised. Will definitely come to DCH Toyota in Milford again the next ti More

by Mccabedoug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uldine "Dee" Tse
Jul 21, 2017 -

Imperial Toyota responded

Thank you for sending us your feedback and for choosing DCH Toyota of Milford. It was our pleasure servicing your vehicle, see you next time!

July 18, 2017

regular maintenance Took care of me right away, let me watch what I wanted on TV. Didn't take as long as usual. don't see the need for the video narrator spoke way to f More

by bea
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Jul 18, 2017 -

Imperial Toyota responded

Thank you for your feedback. We appreciate you coming into DCH Toyota of Milford!

July 18, 2017

Easy, quick, courteous. Everything about this visit was pleasant. The facilities are well maintained. It is comfortable to wait. The person I dealt with was cheerful and h More

by Marjorie Roemer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaimie Stewart
June 24, 2017

Great service Service consultants friendly and efficient. Service done quickly and on time. Shuttle service is great, and you can't be a bonus free car wash. More

by Jan1228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Jun 25, 2017 -

Imperial Toyota responded

Great to hear of the positive experience that you had at DCH Toyota of Milford, Jan. We want to make sure that all of our customers walk away happy like you did!

June 22, 2017

Great Went in for oil change service was great !oil change liked new veido and let's you know what's going on with your car More

by Franny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley shannon was very friendly easy to talk too !!
Jun 23, 2017 -

Imperial Toyota responded

Thank you for your feedback, Franny! Glad to hear that you enjoyed the video, and had great service!

June 11, 2017

DCH Toyota Service Ashley Shannon was my service adviser, and she did a great job! Ashley is friendly, professional, and very knowledgeable. I would definitely recomm More

by J.R. Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Shannon
Jun 12, 2017 -

Imperial Toyota responded

Ashley is the best of the best, and we are so lucky to have her on our team. We are glad to hear that you had a positive experience. Thank you for the recommendation, and we will let Ashley know of this review.

May 30, 2017

Always great service I moved to the area about 2 years ago and found DCH Toyota to service my Sequoia. The employees have always been friendly and go above and beyond to More

by jameskeeley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Peck
May 31, 2017 -

Imperial Toyota responded

We are so happy to have you as a customer, James! We hope to bring you the best possible service that we can!

May 22, 2017

Trouble free and excellent service experience Service Rep (Chris Peck) was knowledgeable and hekpful. Received real-time video report from the Service Tech while I waited. Service Rep discussed vi More

by kdevine214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Peck
May 23, 2017 -

Imperial Toyota responded

Glad to hear about your experience! We love to hear all of your feedback, so thank you for this review.

May 19, 2017

Excellent service. Ashley Shannon was excellent with her customer service. Kept me informed of the repairs and what was involved. She represents your company exceptional More

by Skiing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley shannon
May 22, 2017 -

Imperial Toyota responded

We are happy to hear that you were satisfied with your service! Thank you for being a loyal customer, and come back anytime! We will let Ashley know about your experience.

...
33
...