Imperial Toyota - Service Center

FULL VEHICLE MULTI POINT INSPECTION Excellent Services and schedules. CHRISTOPHER PECK HELPED OUT WITH IDENTIFYING THE NEEDED SERVICE ON STRUTS; ASHLEY SHANNON HELPED OUT WITH SCHEDULING Excellent Services and schedules. CHRISTOPHER PECK HELPED OUT WITH IDENTIFYING THE NEEDED SERVICE ON STRUTS; ASHLEY SHANNON HELPED OUT WITH SCHEDULING, AND MACKENZIE HAYES HELPED IN COMPLETED THE SERVICE AS PER REQUIRED. More

40 mile check-up and oil change. Jamie greeted us and explained everything that needed to be done. When it was determined that we needed struts, and they had to be picked up the thei Jamie greeted us and explained everything that needed to be done. When it was determined that we needed struts, and they had to be picked up the their warehouse, she offered us a loner car. More

Excellent service and work Jaime & crew helped us out with our daughters car. It had unknown problems with strange sounds. The problem was solved along with other issues we were Jaime & crew helped us out with our daughters car. It had unknown problems with strange sounds. The problem was solved along with other issues we were not aware of ..will definitely return. Excellent service and work !! More

15000 mile check up Thank you for a great appointment. Starting with the service advisor- she was awesome and very personable! She even sent me a video that the mechanic Thank you for a great appointment. Starting with the service advisor- she was awesome and very personable! She even sent me a video that the mechanic made explaining what was done to my vehicle. So over the top! Even though I am not completely pleased with my vehicle the service was amazing!!! More

It was great! They got my car done very quickly and were very professional and friendly. I would definitely come back to this service center. I have always had a po They got my car done very quickly and were very professional and friendly. I would definitely come back to this service center. I have always had a positive experience. More

The service was excellent The service was very timely and efficient, the service advisory, Ashley Shannon, was exceptional and waiting area was clean and comfortable. The car The service was very timely and efficient, the service advisory, Ashley Shannon, was exceptional and waiting area was clean and comfortable. The car was vacuumed and washed at no cost. More

Ashley at DCH Toyota is Wonderful! I purchased my vehicle at DCH Toyota five years ago and have brought it there for service since. I have had Ashley as Service Advisor the past two vi I purchased my vehicle at DCH Toyota five years ago and have brought it there for service since. I have had Ashley as Service Advisor the past two visits. She is a consumate professional and I felt compelled to take time the time to write this review to recognize her service. Thanks again, Ashley! Mary Ellen More

Safety Recall and Routine Service Courteous and efficient service to take care of two safety recalls plus 30,000 mile service including an oil change and tire rotation. No issues. Courteous and efficient service to take care of two safety recalls plus 30,000 mile service including an oil change and tire rotation. No issues. More

Service review The service was quick and well done. Everything was well explained. The service waiting area was comfortable. I don't think a review should have a wor The service was quick and well done. Everything was well explained. The service waiting area was comfortable. I don't think a review should have a word minimum More

Awesome Service Center! The minute I pulled into the Service Bay, I was greeted by the service team who knew what they were doing! I then went inside and Ashley Shannon, the The minute I pulled into the Service Bay, I was greeted by the service team who knew what they were doing! I then went inside and Ashley Shannon, the Service Advisor,told me with a smile she would be with me shortly. My Toyota needed a 35,000 mi check, but I was not sure what that entailed. Ashley efficiently looked at my auto profile and cheerfully told me, "just the tire rotation this time!" The waiting room is comfortable, clean, free Wi-Fi, TV, free coffee, comfy and plentiful chairs. The restroom was clean! Thank you! When my service was complete, I went to check-out, and it was a pleasant, smooth process. Again, the employees at check-out had personality with a smile. Thank you to all those employees on that day of my appointment. Everyday things in life that go smooth, make me happy! All the employees at DCH Toyota of Milford certainly made my day less stressful and more enjoyable! Thank you, Ashley Shannon and each staff member I encountered that day....you never know how you can impact an individuals day. And you certainly made my day brighter! Mary Fortier (2012 Toyota) More