Imperial Toyota - Service Center

Exceptional service I had brakes and rotors put in front and back on my Rav4. Jamie Stewart did an exceptional job being my Service Consultant and also the mechanic(I do I had brakes and rotors put in front and back on my Rav4. Jamie Stewart did an exceptional job being my Service Consultant and also the mechanic(I don't remember his name) did an excellent job fxing my Rav4.. Thank you to both of them, it is greatly appreciated. More

Fast friendly and efficient I have had my car in several times for service. Each time they provided me with expert service. I like the videos. It gives the customer transparency I have had my car in several times for service. Each time they provided me with expert service. I like the videos. It gives the customer transparency on what is being done or needs to be done. Ashley has been great and the all seem to have a good working relationship with each other. More

Great service Comfortable atmosphere and conveniently located. Very clean as well and friendly service. I really like coming here for service. X x x x x x Comfortable atmosphere and conveniently located. Very clean as well and friendly service. I really like coming here for service. X x x x x x More

Service Good job, a little pricey for the air filter and cleaning out the dash. $180 was very expensive for this. Also feel that the car should be built bette Good job, a little pricey for the air filter and cleaning out the dash. $180 was very expensive for this. Also feel that the car should be built better to not allow a nest to be built, poor construction on Toyota’s part especially for New England More

Great customer service Tony was awesome, he really treated us like family and understood our situation and went out of his way to do anything in his power to help us out, d Tony was awesome, he really treated us like family and understood our situation and went out of his way to do anything in his power to help us out, definitely went the extra mile and we’re very appreciative More

sevice The service rep(Jaime) was polite,professional and prompt-what more could a customer ask for....as with my previous rep(Mackenzie)....i believe they b The service rep(Jaime) was polite,professional and prompt-what more could a customer ask for....as with my previous rep(Mackenzie)....i believe they both deserve merit raises!! More

Scheduled maintenance Efficient, friendly & exceptional customer service. Ashley loves her job, enjoys helping customers and cares about delivering a great customer experie Efficient, friendly & exceptional customer service. Ashley loves her job, enjoys helping customers and cares about delivering a great customer experience. DCH should be proud to have her as a member of their team! More

I feel like I have a new car I was considering buying a new car Jaimie was so delightful when she was finished with my service repairs and the detailing I felt like I did get a n I was considering buying a new car Jaimie was so delightful when she was finished with my service repairs and the detailing I felt like I did get a new car wow More

Customer service I was acknowledged from when I walked in the door. Services were explained. Service coordinator friendly and very knowledgeable He was new to the lo I was acknowledged from when I walked in the door. Services were explained. Service coordinator friendly and very knowledgeable He was new to the location but I felt reassured he was confident and very helpful More

120,000 mile service. The check-in process was very efficient. Mackensie was great to deal with, Very friendly and knowledgeable. The work required was fully explained a The check-in process was very efficient. Mackensie was great to deal with, Very friendly and knowledgeable. The work required was fully explained and completed on a timely basis. More